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Salesforce Desktop Support Engineer Interview Questions and Answers

Updated 25 Nov 2021

Salesforce Desktop Support Engineer Interview Experiences

1 interview found

Interview Questionnaire 

1 Question

  • Q1. What is the command used for clear cookies
  • Ans. 

    The command used for clearing cookies varies depending on the web browser being used.

    • In Google Chrome, the command is 'chrome://settings/clearBrowserData'

    • In Mozilla Firefox, the command is 'Options > Privacy & Security > Cookies and Site Data > Clear Data'

    • In Microsoft Edge, the command is 'Settings > Privacy, search, and services > Clear browsing data > Choose what to clear'

    • In Safari, the command is 'Safari > Preferenc

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepare for anything you have a offer and great place to work

Skills evaluated in this interview

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Trouble shooting steps
  • Q2. Challenge situation
Round 2 - Technical 

(2 Questions)

  • Q1. Why Microsoft you choose
  • Ans. 

    I chose Microsoft because of its widespread use in the industry and the variety of tools and technologies it offers.

    • Microsoft products are widely used in the industry, giving me valuable experience and skills

    • Microsoft offers a wide range of tools and technologies for desktop support, making it easier to troubleshoot and resolve issues

    • Microsoft certifications are highly recognized and can help advance my career in IT su

  • Answered by AI
  • Q2. Diversity inclusion related topic
Interview experience
4
Good
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Jan 2023. There was 1 interview round.

Round 1 - Technical 

(3 Questions)

  • Q1. Printer configuration
  • Q2. Laptop troubleshooting
  • Q3. Blue screen of death
  • Ans. 

    The Blue Screen of Death (BSOD) is an error screen displayed on Windows operating systems when a critical system error occurs.

    • BSOD is usually caused by hardware or software issues

    • Common causes include faulty RAM, incompatible drivers, or system file corruption

    • BSOD displays a specific error code that can help diagnose the issue

    • Troubleshooting steps may include checking hardware connections, updating drivers, or running ...

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Amdocs Desktop Support Engineer interview:
  • ITIL Certified
Interview preparation tips for other job seekers - You have to be confident

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Trouble shooting steps
  • Q2. Challenge situation
Round 2 - Technical 

(2 Questions)

  • Q1. Why Microsoft you choose
  • Ans. 

    I chose Microsoft because of its widespread use in the industry and the variety of tools and technologies it offers.

    • Microsoft products are widely used in the industry, giving me valuable experience and skills

    • Microsoft offers a wide range of tools and technologies for desktop support, making it easier to troubleshoot and resolve issues

    • Microsoft certifications are highly recognized and can help advance my career in IT su

  • Answered by AI
  • Q2. Diversity inclusion related topic
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Good and work life is very good

Round 3 - Technical 

(1 Question)

  • Q1. Dns DHCP vpn server
Interview experience
4
Good
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Jan 2023. There was 1 interview round.

Round 1 - Technical 

(3 Questions)

  • Q1. Printer configuration
  • Q2. Laptop troubleshooting
  • Q3. Blue screen of death
  • Ans. 

    The Blue Screen of Death (BSOD) is an error screen displayed on Windows operating systems when a critical system error occurs.

    • BSOD is usually caused by hardware or software issues

    • Common causes include faulty RAM, incompatible drivers, or system file corruption

    • BSOD displays a specific error code that can help diagnose the issue

    • Troubleshooting steps may include checking hardware connections, updating drivers, or running ...

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Amdocs Desktop Support Engineer interview:
  • ITIL Certified
Interview preparation tips for other job seekers - You have to be confident

Skills evaluated in this interview

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Salesforce Desktop Support Engineer Salary
based on 9 salaries
₹15 L/yr - ₹17.8 L/yr
513% more than the average Desktop Support Engineer Salary in India
View more details

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