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Salesforce Application Support Engineer Interview Questions and Answers
Salesforce Application Support Engineer Interview Experiences
1 interview found
Anonymous
Selected
I applied via Naukri.com and was interviewed in Nov 2022. There were 2 interview rounds.
(2 Questions)
- Q1. Project explanation,security concept question,integration basics,what are debug logs
- Q2. Lwc lifecycle hooks and one trigger to code
Interview Preparation Tips
- Java
- Lwc
Top trending discussions
Interview questions from similar companies
Interview Questionnaire
3 Questions
- Q1. Do u have done any work in appkication support
- Q2. How u can improve ur skills
- Q3. Are u able to speak english
Interview Questionnaire
2 Questions
- Q1. Database basic questions like select update joins cover all database in that
- Q2. Unix like question basic commands and file share,file handling permissions change almost basic cover in that
I applied via Recruitment Consultant and was interviewed in Feb 2018. There were 2 interview rounds.
Interview Preparation Tips
Skills: Communication, Body Language, Problem Solving, Decision Making Skills
Duration: 1-4 weeks
I applied via Naukri.com and was interviewed in Feb 2021. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. Introduction, qualification, experience, and family background
Interview Preparation Tips
Selected
I applied via LinkedIn and was interviewed in Sep 2022. There were 2 interview rounds.
(2 Questions)
- Q1. Opera cloud itil. How to handle support
- Ans.
To handle support for Opera cloud ITIL, follow ITIL best practices and prioritize incidents based on impact and urgency.
Follow ITIL best practices for incident management
Prioritize incidents based on impact and urgency
Ensure timely resolution and communication with stakeholders
Maintain documentation and knowledge base for future reference
Continuously improve support processes through feedback and analysis
- Q2. How was the server working in the hotels
- Ans.
The server in hotels was working efficiently and reliably.
The server was able to handle high traffic and data volume without any major issues.
Regular maintenance and updates were performed to ensure optimal performance.
The server was also equipped with backup and disaster recovery systems to prevent any data loss or downtime.
Examples of applications running on the server include reservation systems, billing systems, an
Interview Preparation Tips
Selected
I applied via Walk-in and was interviewed in Aug 2023. There were 3 interview rounds.
(1 Question)
- Q1. Share technical questions regarding interview
(1 Question)
- Q1. Share several level questions and Linux, Unix and Android
(2 Questions)
- Q1. Regarding application
- Q2. Regarding program
(2 Questions)
- Q1. Related to manage customer
- Q2. How to tackle end users
- Ans.
Tackling end users involves effective communication, patience, and problem-solving skills.
Listen actively to understand their issues
Communicate clearly and patiently
Provide step-by-step instructions or guidance
Empathize with their frustrations
Offer solutions or workarounds
Follow up to ensure the issue is resolved
How to write code regarding customer
Case study regarding related to project
(1 Question)
- Q1. HR manager one on one round
Application project management
Interview Preparation Tips
I applied via Referral and was interviewed in Oct 2021. There were 4 interview rounds.
Interview Questionnaire
4 Questions
- Q1. I was asked about technical questions regarding the work of which I need to provide application support ...
- Q2. WHAT YOU KNOW ABOUT CGST ?
- Ans.
CGST stands for Central Goods and Services Tax.
CGST is a tax levied on the supply of goods and services within a state.
It is a part of the Goods and Services Tax (GST) system in India.
The revenue collected from CGST is shared between the central and state governments.
CGST rates vary depending on the type of goods or services being supplied.
For example, the CGST rate for essential goods like food items is lower than tha
- Q3. What you Know about work of application support engineer
- Ans.
Application Support Engineers are responsible for troubleshooting and resolving technical issues related to software applications.
Provide technical support to end-users and clients
Identify and resolve software bugs and errors
Collaborate with development teams to enhance application functionality
Document and maintain knowledge base articles for troubleshooting
Monitor application performance and identify areas for improv
- Q4. What is experience in customer support services ?
Interview Preparation Tips
I applied via Referral and was interviewed in Mar 2022. There were 2 interview rounds.
(2 Questions)
- Q1. Which type of questions of the interview
- Q2. How many round off placement
Interview Preparation Tips
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Salesforce Application Support Engineer Interview Process
based on 1 interview
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Salesforce Application Support Engineer Reviews and Ratings
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Member Technical Staff
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