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IBM Application Support Engineer Interview Questions and Answers

Updated 20 Nov 2019

IBM Application Support Engineer Interview Experiences

2 interviews found

Interview Questionnaire 

2 Questions

  • Q1. Database basic questions like select update joins cover all database in that
  • Q2. Unix like question basic commands and file share,file handling permissions change almost basic cover in that

I applied via Recruitment Consultant and was interviewed in Feb 2018. There were 2 interview rounds.

Interview Preparation Tips

General Tips: First my resume is shortlisted to IBM India then they call me for interview process for the first round of interview i.e Technical round then 2 technical HR took the interview related to my technical skill. I crack interview of first round then after 15 min they had took my 2nd round i.e HR round in interview they asking question. After that HR told me that we will tell you your result after 2 days. After 2 days HR called me and said that you are selected in IBM India pvt. Ltd.
Skills: Communication, Body Language, Problem Solving, Decision Making Skills
Duration: 1-4 weeks

Application Support Engineer Interview Questions Asked at Other Companies

Q1. what do you know about SQL , Unix , explain in brief
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Interview questions from similar companies

Interview Questionnaire 

3 Questions

  • Q1. Do u have done any work in appkication support
  • Q2. How u can improve ur skills
  • Q3. Are u able to speak english

I applied via Naukri.com and was interviewed in Feb 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Introduction, qualification, experience, and family background

Interview Preparation Tips

Interview preparation tips for other job seekers - Just one telephonic round and one video call round with the recruiter and they selected me without any complications.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Regarding application
  • Q2. Regarding program
Round 2 - One-on-one 

(2 Questions)

  • Q1. Related to manage customer
  • Q2. How to tackle end users
  • Ans. 

    Tackling end users involves effective communication, patience, and problem-solving skills.

    • Listen actively to understand their issues

    • Communicate clearly and patiently

    • Provide step-by-step instructions or guidance

    • Empathize with their frustrations

    • Offer solutions or workarounds

    • Follow up to ensure the issue is resolved

  • Answered by AI
Round 3 - Coding Test 

How to write code regarding customer

Round 4 - Case Study 

Case study regarding related to project

Round 5 - One-on-one 

(1 Question)

  • Q1. HR manager one on one round
Round 6 - Assignment 

Application project management

Interview Preparation Tips

Interview preparation tips for other job seekers - Plz guide regarding issue
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Aug 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Technical 

(1 Question)

  • Q1. Share technical questions regarding interview
Round 3 - One-on-one 

(1 Question)

  • Q1. Share several level questions and Linux, Unix and Android

I applied via Referral and was interviewed in Oct 2021. There were 4 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. I was asked about technical questions regarding the work of which I need to provide application support ...
  • Q2. WHAT YOU KNOW ABOUT CGST ?
  • Ans. 

    CGST stands for Central Goods and Services Tax.

    • CGST is a tax levied on the supply of goods and services within a state.

    • It is a part of the Goods and Services Tax (GST) system in India.

    • The revenue collected from CGST is shared between the central and state governments.

    • CGST rates vary depending on the type of goods or services being supplied.

    • For example, the CGST rate for essential goods like food items is lower than tha

  • Answered by AI
  • Q3. What you Know about work of application support engineer
  • Ans. 

    Application Support Engineers are responsible for troubleshooting and resolving technical issues related to software applications.

    • Provide technical support to end-users and clients

    • Identify and resolve software bugs and errors

    • Collaborate with development teams to enhance application functionality

    • Document and maintain knowledge base articles for troubleshooting

    • Monitor application performance and identify areas for improv

  • Answered by AI
  • Q4. What is experience in customer support services ?

Interview Preparation Tips

Interview preparation tips for other job seekers - Always be Positive and always be honest in answering questions ...
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Technical 

(2 Questions)

  • Q1. Depends on your skill
  • Q2. All technical questions related linux,Unix,SQL, oracle
Round 3 - Technical 

(2 Questions)

  • Q1. Linux,Unix,SQL, oracle, Jenkin, DEVOPS,AWS,hpsm,ITIL, service now
  • Q2. Depends on your skills
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

It was Easy to medium . overall good

Round 2 - Coding Test 

It was Medium to tough level

Round 3 - One-on-one 

(2 Questions)

  • Q1. What is fifo lifo
  • Ans. 

    FIFO (First In, First Out) and LIFO (Last In, First Out) are inventory management methods.

    • FIFO: Items that are added first are the first to be removed. Like a queue.

    • LIFO: Items that are added last are the first to be removed. Like a stack.

  • Answered by AI
  • Q2. Whole data structure concepts
Round 4 - HR 

(2 Questions)

  • Q1. What do you want to change in this country if you get a chance
  • Ans. 

    I would focus on improving access to quality education for all citizens.

    • Implementing policies to ensure equal opportunities for education

    • Investing in infrastructure and resources for schools in underserved areas

    • Providing scholarships and financial aid for students from low-income families

    • Promoting vocational training programs to address skills gaps in the workforce

  • Answered by AI
  • Q2. I don't remember

I applied via Approached by Company and was interviewed in Jul 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Technical 

(5 Questions)

  • Q1. Which technology you have worked ,explain in brief your day to day roles and responsibilities
  • Q2. What do you know about SQL , Unix , explain in brief
  • Ans. 

    SQL is a database language used to manage data. Unix is an operating system used for servers and workstations.

    • SQL is used to create, modify, and query databases.

    • Unix is a command-line interface used for file management, process control, and networking.

    • SQL can be used with various database management systems like MySQL, Oracle, and SQL Server.

    • Unix commands include ls, cd, grep, and chmod.

    • SQL and Unix are commonly used i

  • Answered by AI
  • Q3. Tell all unix commands which are mostly used
  • Ans. 

    Commonly used Unix commands

    • ls - list directory contents

    • cd - change directory

    • mkdir - make directory

    • rm - remove files or directories

    • cp - copy files or directories

    • mv - move or rename files or directories

    • grep - search for patterns in files

    • cat - concatenate and display files

    • chmod - change file permissions

    • ssh - secure shell remote login

  • Answered by AI
  • Q4. What you will do if application perform slow,
  • Ans. 

    I will investigate the root cause of the slow performance and take appropriate actions.

    • Check server resources usage

    • Analyze application logs

    • Identify bottleneck areas

    • Optimize database queries

    • Implement caching mechanisms

    • Upgrade hardware or software if necessary

  • Answered by AI
  • Q5. Tell all SQL commands which you know
  • Ans. 

    Common SQL commands for data manipulation and retrieval

    • SELECT - retrieve data from a table

    • INSERT - insert data into a table

    • UPDATE - update existing data in a table

    • DELETE - delete data from a table

    • CREATE - create a new table or database

    • ALTER - modify the structure of a table

    • DROP - delete a table or database

    • JOIN - combine data from multiple tables

    • GROUP BY - group data based on a specific column

    • ORDER BY - sort data based

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Tech Mahindra Application Support Engineer interview:
  • MS SQL Server
  • Unix scripting
  • Cloud
  • Devops
  • Redhat Linux
Interview preparation tips for other job seekers - Keep confidence and polite be honest do not try to cheat if their is video call interview

Skills evaluated in this interview

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IBM Interview FAQs

How to prepare for IBM Application Support Engineer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at IBM. The most common topics and skills that interviewers at IBM expect are Oracle, Product Support, Technical Support, JEE and Monitoring.
What are the top questions asked in IBM Application Support Engineer interview?

Some of the top questions asked at the IBM Application Support Engineer interview -

  1. Unix like question basic commands and file share,file handling permissions chan...read more
  2. Database basic questions like select update joins cover all database in t...read more

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IBM Application Support Engineer Salary
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₹1.6 L/yr - ₹9.3 L/yr
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