Sahrudaya Healthcare (Medicover Hospitals) Food and Beverage Service Executive Interview Questions and Answers

Q1. Tell me about your self ?
Ans. 
Experienced Food and Beverage Service Executive with a passion for delivering exceptional customer service and driving revenue growth.
• Over 10 years of experience in the food and beverage industry

• Strong leadership skills with a track record of managing successful teams

• Proven ability to increase sales and profitability through strategic planning and execution

• Passionate about creating memorable dining experiences for gues...read more
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Q2. Why you are join in the hospital?
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Q1. Can You Share Your Work Experience in the F&B Industry? ...
Ans. 
I have over 10 years of experience in the F&B industry, working in various roles from server to manager.
• Started as a server at a local restaurant and worked my way up to a managerial position

• Managed a team of servers, bartenders, and kitchen staff to ensure smooth operations

• Implemented new menu items and promotions to increase sales and customer satisfaction

• Handled customer complaints and feedback professionally to mai...read more
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Q2. How Do You Stay Updated with Hygiene Standards and Food Safety Regulations? ...
Ans. 
I stay updated with hygiene standards and food safety regulations through regular training, reading industry publications, attending seminars, and following updates from regulatory agencies.
• Attend regular training sessions on hygiene standards and food safety regulations

• Read industry publications and articles on the latest developments in food safety

• Attend seminars and workshops related to food safety and hygiene

• Follow...read more
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Q3. What Steps Would You Take to Upsell Menu Items?
Ans. 
To upsell menu items, I would recommend training staff on product knowledge, highlighting specials, offering samples, and using suggestive selling techniques.
• Train staff on product knowledge to confidently recommend menu items

• Highlight specials or chef's recommendations to draw attention to specific items

• Offer samples or tastings to entice customers to try new items

• Use suggestive selling techniques such as pairing reco
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Describe a time that you faced a major obstacle and how you overcame it.