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To handle an angry/dissatisfied customer, listen actively, empathize, apologize, offer a solution, and follow up.
Listen actively to the customer's concerns without interrupting.
Empathize with the customer's emotions and show understanding.
Apologize sincerely for any inconvenience caused.
Offer a solution or alternatives to resolve the issue.
Follow up with the customer to ensure their satisfaction.
Example: 'I understand ...
To deal with retail burnout, it is important to prioritize self-care, set boundaries, seek support, and find ways to recharge.
Practice self-care activities such as exercise, meditation, or hobbies to reduce stress.
Set boundaries by establishing clear work-life balance and avoiding overworking.
Seek support from colleagues, friends, or family to share experiences and seek advice.
Find ways to recharge by taking breaks, pl...
Maintain a schedule, prioritize tasks, take breaks, and set boundaries.
Create a schedule and stick to it
Prioritize tasks based on urgency and importance
Take breaks to avoid burnout
Set boundaries and learn to say no
Use technology to streamline tasks
Delegate tasks when possible
Make time for hobbies and self-care
Top trending discussions
I applied via Shine and was interviewed in Dec 2017. There was 1 interview round.
To sell our product, we need to understand the customer's needs and show them how our product can solve their problems.
Research and understand the target market
Identify the customer's pain points and needs
Highlight the unique features and benefits of our product
Provide excellent customer service and follow-up
Offer promotions or discounts to incentivize purchase
Use persuasive language and storytelling to create an emoti...
I applied via Campus Placement and was interviewed before Oct 2020. There were 7 interview rounds.
I applied via LinkedIn and was interviewed before Sep 2021. There were 2 interview rounds.
I applied via Referral and was interviewed before Jan 2021. There was 1 interview round.
I applied via Company Website and was interviewed in Sep 2020. There was 1 interview round.
I applied via Company Website and was interviewed in Sep 2021. There was 1 interview round.
I applied via Company Website and was interviewed before Apr 2022. There were 4 interview rounds.
General aptitude questions
Basic topic discussion
I applied via Naukri.com and was interviewed in May 2019. There were 4 interview rounds.
I applied via Naukri.com and was interviewed in Feb 2022. There was 1 interview round.
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