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Reliance Retail
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Reliance Retail Manager - CRM Interview Questions and Answers
Reliance Retail Manager - CRM Interview Experiences
2 interviews found
Y V B T Sundari
(2 Questions)
- Q1. Past experience
- Q2. Qualification past experience
(1 Question)
- Q1. Tell me about your self, family, previous work experience
- Ans.
I am an experienced CRM Manager with a strong background in customer service and team management.
I have worked in the customer service industry for over 10 years, with a focus on CRM for the past 5 years.
I have managed teams of up to 20 people, ensuring high levels of customer satisfaction and retention.
My previous work experience includes roles at ABC Company and XYZ Corporation, where I was responsible for implementi...
I applied via Referral and was interviewed before Sep 2021. There were 3 interview rounds.
Few GK questions into system
(1 Question)
- Q1. Final round with HR for salary negotiation & documentation
Interview Preparation Tips
Top trending discussions
Interview questions from similar companies
(2 Questions)
- Q1. Self introduction
- Q2. Roles and responsibilities
Akhilesh Kumar
I applied via Naukri.com and was interviewed in Jan 2022. There were 4 interview rounds.
Apitude test
(1 Question)
- Q1. Salary discussion and aptitudes test
Interview Preparation Tips
I applied via Referral and was interviewed before Nov 2021. There were 3 interview rounds.
General knowledge, Basic and Tricky Mathematics
(3 Questions)
- Q1. Self Introduction and confidence level and communication skill etc.
- Q2. How do you Handle different types of Customers
- Ans.
I handle different types of customers by understanding their needs and preferences and tailoring my approach accordingly.
I listen actively to their concerns and feedback
I adapt my communication style to match their personality and preferences
I offer personalized solutions based on their specific needs
I prioritize customer satisfaction and strive to exceed their expectations
For example, I may use a more formal tone with...
- Q3. Team Handling Skill would be an advantage to achieve MTD YTD
Interview Preparation Tips
(2 Questions)
- Q1. Self introduction
- Q2. Roles and responsibilities
I applied via Naukri.com and was interviewed in Jan 2022. There were 4 interview rounds.
Apitude test
(1 Question)
- Q1. Salary discussion and aptitudes test
Interview Preparation Tips
I applied via Referral and was interviewed before Nov 2021. There were 3 interview rounds.
General knowledge, Basic and Tricky Mathematics
(3 Questions)
- Q1. Self Introduction and confidence level and communication skill etc.
- Q2. How do you Handle different types of Customers
- Ans.
I handle different types of customers by understanding their needs and preferences and tailoring my approach accordingly.
I listen actively to their concerns and feedback
I adapt my communication style to match their personality and preferences
I offer personalized solutions based on their specific needs
I prioritize customer satisfaction and strive to exceed their expectations
For example, I may use a more formal tone with...
- Q3. Team Handling Skill would be an advantage to achieve MTD YTD
Interview Preparation Tips
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Reliance Retail Interviews By Designations
- Reliance Retail Store Manager Interview Questions
- Reliance Retail Assistant Manager Interview Questions
- Reliance Retail Department Manager Interview Questions
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Reliance Retail Manager - CRM Interview Process
based on 2 interviews
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Reliance Retail Manager - CRM Reviews and Ratings
based on 22 reviews
Rating in categories
|
Assistant Manager
4.2k
salaries
|  ₹1.5 L/yr - ₹10.3 L/yr |
|
Store Manager
3.9k
salaries
| ₹1.8 L/yr - ₹9.7 L/yr |
|
Department Manager
3.6k
salaries
| ₹1.7 L/yr - ₹6.2 L/yr |
|
Deputy Manager
2.4k
salaries
| ₹4.3 L/yr - ₹16 L/yr |
|
Senior Executive
1.9k
salaries
| ₹1.5 L/yr - ₹8 L/yr |
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