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based on 21.3k Reviews

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Reliance Retail Manager - CRM Interview Questions and Answers

Updated 29 May 2023

Reliance Retail Manager - CRM Interview Experiences

2 interviews found

Manager - CRM Interview Questions & Answers

user image Y V B T Sundari

posted on 29 May 2023

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Past experience
    • Add your answer
  • Q2. Qualification past experience
    • Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. Tell me about your self, family, previous work experience
  • Ans. 

    I am an experienced CRM Manager with a strong background in customer service and team management.

    • I have worked in the customer service industry for over 10 years, with a focus on CRM for the past 5 years.

    • I have managed teams of up to 20 people, ensuring high levels of customer satisfaction and retention.

    • My previous work experience includes roles at ABC Company and XYZ Corporation, where I was responsible for implementi...

    • Answered by AI
    Add your answer

Manager - CRM Interview Questions & Answers

user image Anonymous

posted on 13 Sep 2022

I applied via Referral and was interviewed before Sep 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Assignment 

Few GK questions into system

Round 3 - HR 

(1 Question)

  • Q1. Final round with HR for salary negotiation & documentation
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be original what you are & knows about last profile

Top trending discussions

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Interview Tips & Stories
3d
amanchoudhari
Verified Icon
·
student at
Pune Institute of Computer Technology, Pune
SAP Labs Interview Experience | On-Campus | SAP Basis Consultant
I participated in SAP Labs' 2025 placement drive at Pune Institute of Computer Technology (PICT) for the SAP Basis Consultant role. The process included three rounds: an aptitude + CS fundamentals test, a group discussion (GD), and a technical + HR interview. In the GD, I confidently initiated the discussion on "Being Famous vs Being Knowledgeable," supporting my points with examples. During the interview, I discussed my resume, internship experience with Node.js, PostgreSQL, and Prisma ORM, and machine learning models like Random Forest Regression. I also explained my problem-solving approach and adaptability to new technologies. I was one of the five students selected, and it was a great learning experience. My advice to future aspirants: Be thorough with your resume, practice aptitude and CS fundamentals, and work on communication skills. #Experiences #interviewexperiences #Experiences-QnA
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Interview questions from similar companies

Manager - CRM Interview Questions & Answers

Reliance Digital user image Anonymous

posted on 5 Jun 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Self introduction
    • Add your answer
  • Q2. Roles and responsibilities
    • Add your answer

Manager - CRM Interview Questions & Answers

Reliance Digital user image Akhilesh Kumar

posted on 9 Feb 2022

I applied via Naukri.com and was interviewed in Jan 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Apitude test

Round 3 - HR 

(1 Question)

  • Q1. Salary discussion and aptitudes test
    • Add your answer
Round 4 - Aptitude Test 

Interview Preparation Tips

Interview preparation tips for other job seekers - Aptitude test and salary discussion

Manager - CRM Interview Questions & Answers

Reliance Digital user image Anonymous

posted on 25 Nov 2022

I applied via Referral and was interviewed before Nov 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

General knowledge, Basic and Tricky Mathematics

Round 3 - One-on-one 

(3 Questions)

  • Q1. Self Introduction and confidence level and communication skill etc.
    • Add your answer
  • Q2. How do you Handle different types of Customers
  • Ans. 

    I handle different types of customers by understanding their needs and preferences and tailoring my approach accordingly.

    • I listen actively to their concerns and feedback

    • I adapt my communication style to match their personality and preferences

    • I offer personalized solutions based on their specific needs

    • I prioritize customer satisfaction and strive to exceed their expectations

    • For example, I may use a more formal tone with...

    • Answered by AI
    Add your answer
  • Q3. Team Handling Skill would be an advantage to achieve MTD YTD
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Before Joining be aware of company and how store manager and Department Managers working history??? and adhere to company SOP and other policies and don't get influenced by people and be selfish to stay longer Or else you'll quit the job very soon with huge losses....

Manager - CRM Interview Questions & Answers

Reliance Digital user image Anonymous

posted on 5 Jun 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Self introduction
    • Add your answer
  • Q2. Roles and responsibilities
    • Add your answer

Manager - CRM Interview Questions & Answers

Reliance Digital user image Akhilesh Kumar

posted on 9 Feb 2022

I applied via Naukri.com and was interviewed in Jan 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Aptitude Test 

Apitude test

Round 3 - HR 

(1 Question)

  • Q1. Salary discussion and aptitudes test
    • Add your answer
Round 4 - Aptitude Test 

Interview Preparation Tips

Interview preparation tips for other job seekers - Aptitude test and salary discussion

Manager - CRM Interview Questions & Answers

Reliance Digital user image Anonymous

posted on 25 Nov 2022

I applied via Referral and was interviewed before Nov 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - Aptitude Test 

General knowledge, Basic and Tricky Mathematics

Round 3 - One-on-one 

(3 Questions)

  • Q1. Self Introduction and confidence level and communication skill etc.
    • Add your answer
  • Q2. How do you Handle different types of Customers
  • Ans. 

    I handle different types of customers by understanding their needs and preferences and tailoring my approach accordingly.

    • I listen actively to their concerns and feedback

    • I adapt my communication style to match their personality and preferences

    • I offer personalized solutions based on their specific needs

    • I prioritize customer satisfaction and strive to exceed their expectations

    • For example, I may use a more formal tone with...

    • Answered by AI
    Add your answer
  • Q3. Team Handling Skill would be an advantage to achieve MTD YTD
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Before Joining be aware of company and how store manager and Department Managers working history??? and adhere to company SOP and other policies and don't get influenced by people and be selfish to stay longer Or else you'll quit the job very soon with huge losses....
More about working at Reliance Retail
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Reliance Retail Interview FAQs

How many rounds are there in Reliance Retail Manager - CRM interview?
Reliance Retail interview process usually has 3 rounds. The most common rounds in the Reliance Retail interview process are Resume Shortlist, One-on-one Round and Assignment.
How to prepare for Reliance Retail Manager - CRM interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Reliance Retail. The most common topics and skills that interviewers at Reliance Retail expect are CRM, Data Analysis and Vendor Management.

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Reliance Retail Manager - CRM Salary
based on 41 salaries
₹2 L/yr - ₹4 L/yr
53% less than the average Manager - CRM Salary in India
View more details

Reliance Retail Manager - CRM Reviews and Ratings

based on 21 reviews

4.1/5

Rating in categories

4.0

Skill development

3.9

Work-Life balance

3.3

Salary & Benefits

4.3

Job Security

3.8

Company culture

3.3

Promotions/Appraisal

3.7

Work Satisfaction

Explore 21 Reviews and Ratings
Reliance Retail Salaries in India
Assistant Manager
4.1k salaries
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₹2 L/yr - ₹10.3 L/yr

Store Manager
4k salaries
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₹2 L/yr - ₹9.6 L/yr

Department Manager
3.5k salaries
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₹1.6 L/yr - ₹6.1 L/yr

Deputy Manager
2.5k salaries
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₹4.3 L/yr - ₹15.6 L/yr

Senior Executive
1.9k salaries
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₹1.5 L/yr - ₹7.5 L/yr

Explore more salaries
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