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Reliance Digital Manager - CRM Interview Questions and Answers

Updated 5 Jun 2024

Reliance Digital Manager - CRM Interview Experiences

3 interviews found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Self introduction
  • Q2. Roles and responsibilities

I applied via Naukri.com and was interviewed in Jan 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Apitude test

Round 3 - HR 

(1 Question)

  • Q1. Salary discussion and aptitudes test
Round 4 - Aptitude Test 

Interview Preparation Tips

Interview preparation tips for other job seekers - Aptitude test and salary discussion

Manager - CRM Interview Questions Asked at Other Companies

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Q3. How to handle customer complaint nd how to manage with customer s ... read more
Q4. How do you Handle different types of Customers
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Q5. Tell us about CRM integration you have done

Manager - CRM Interview Questions & Answers

user image Anonymous

posted on 25 Nov 2022

I applied via Referral and was interviewed before Nov 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

General knowledge, Basic and Tricky Mathematics

Round 3 - One-on-one 

(3 Questions)

  • Q1. Self Introduction and confidence level and communication skill etc.
  • Q2. How do you Handle different types of Customers
  • Ans. 

    I handle different types of customers by understanding their needs and preferences and tailoring my approach accordingly.

    • I listen actively to their concerns and feedback

    • I adapt my communication style to match their personality and preferences

    • I offer personalized solutions based on their specific needs

    • I prioritize customer satisfaction and strive to exceed their expectations

    • For example, I may use a more formal tone with...

  • Answered by AI
  • Q3. Team Handling Skill would be an advantage to achieve MTD YTD

Interview Preparation Tips

Interview preparation tips for other job seekers - Before Joining be aware of company and how store manager and Department Managers working history??? and adhere to company SOP and other policies and don't get influenced by people and be selfish to stay longer Or else you'll quit the job very soon with huge losses....

Interview questions from similar companies

I was interviewed before Jul 2016.

Interview Questionnaire 

6 Questions

  • Q1. Why do you want to join croma ? And how to sale croma brand and any others , why and how ?
  • Ans. 

    I want to join Croma because of its reputation and growth opportunities. To sell Croma brand and others, I will focus on understanding customer needs and providing personalized solutions.

    • Croma has a strong brand reputation and is a leader in the electronics retail industry

    • I am excited about the growth opportunities and potential for career advancement at Croma

    • To sell Croma brand and others, I will focus on building rel...

  • Answered by AI
  • Q2. Because I want to learn digital products. And the company also benefits from selling croma products and profits also.
  • Q3. What Your educational qualification ?
  • Ans. 

    I have a Bachelor's degree in Business Administration with a focus on Marketing.

    • Bachelor's degree in Business Administration

    • Focus on Marketing

    • Relevant coursework in sales and marketing strategies

    • Internship experience in sales and customer relations

  • Answered by AI
  • Q4. 10+2 and six months basic knowledge of computer
  • Q5. Where are you currently staying now ?
  • Ans. 

    I am currently staying in New York City.

    • I am currently residing in the heart of Manhattan.

    • I have been living in New York City for the past two years.

    • I enjoy the vibrant culture and opportunities that the city offers.

  • Answered by AI
  • Q6. New delhi dwarka

Interview Preparation Tips

Round: HR Interview
Experience: Father , brother , sister

Round: Group Discussion
Experience: Father , brother , sister

I applied via Company Website and was interviewed before Dec 2019. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. About yourself
  • Q2. About your qualification regarding questions
  • Q3. About the trending in market

Interview Preparation Tips

Interview preparation tips for other job seekers - Be in formals confident prepared

I applied via Referral and was interviewed before Jun 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Mobile Basics questions
  • Q2. Family and area details

Interview Preparation Tips

Interview preparation tips for other job seekers - Best way to life changing.... Your will do the best companie provide at best promotion
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Feb 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Working. experience
  • Q2. Already working releaving details

Interview Preparation Tips

Interview preparation tips for other job seekers - Good. question

Interview Questionnaire 

2 Questions

  • Q1. How do you manage vendors..
  • Ans. 

    Managing vendors involves establishing relationships, setting expectations, monitoring performance, and resolving issues.

    • Establish clear communication channels with vendors

    • Set expectations regarding deliverables, timelines, and quality

    • Regularly monitor vendor performance and provide feedback

    • Address any issues or concerns promptly and effectively

    • Negotiate contracts and pricing to ensure value for money

    • Maintain strong re...

  • Answered by AI
  • Q2. I replied them that I like to share that I always greet them like they are not vendors they are our stake holders.. And sugeeat them to big dream as wr dream yo achive.

I applied via Recruitment Consultant and was interviewed in Aug 2020. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Secondary side current calculations for transformer and DG
  • Ans. 

    Secondary side current calculations involve determining the current flowing through the transformer and DG.

    • Calculate the load current on the secondary side of the transformer using the formula I2 = (I1 * V1) / V2

    • Calculate the current output of the DG using the formula I = P / V

    • Consider factors such as power factor and efficiency in the calculations

    • Ensure that the current ratings of the transformer and DG are not exceed

  • Answered by AI
  • Q2. ACB servicing and parts of ACB
  • Q3. Transformer protections in details
  • Ans. 

    Transformer protections include overcurrent, differential, and earth fault protection.

    • Overcurrent protection is used to detect and isolate faults in the transformer winding or connected circuits.

    • Differential protection compares the current entering and leaving the transformer to detect internal faults.

    • Earth fault protection detects faults between the transformer winding and earth.

    • Other protections include overvoltage, ...

  • Answered by AI
  • Q4. My experience related questions like clients name, area etc.

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't lie anything. Be confident. and be prepared for core technical questions.

I applied via Recruitment Consultant and was interviewed in Jun 2019. There were 5 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Business accounts names
  • Q2. Amount of business getting handled in portfolio
  • Ans. 

    The portfolio I managed had an average business of $2 million per year.

    • The portfolio I managed had a consistent flow of business throughout the year.

    • I was responsible for maintaining and growing the portfolio's business.

    • I regularly analyzed the portfolio's performance and made adjustments as needed.

    • I worked closely with clients to understand their needs and provide solutions.

    • Examples of businesses in my portfolio inclu

  • Answered by AI
  • Q3. Team members handling

Interview Preparation Tips

Interview preparation tips for other job seekers - Do know well whatever aspect one is saying.
Remember the company needs valuable employees and vice versa.
Keep heads up and crack through.

Reliance Digital Interview FAQs

How many rounds are there in Reliance Digital Manager - CRM interview?
Reliance Digital interview process usually has 2-3 rounds. The most common rounds in the Reliance Digital interview process are Aptitude Test, One-on-one Round and Resume Shortlist.
What are the top questions asked in Reliance Digital Manager - CRM interview?

Some of the top questions asked at the Reliance Digital Manager - CRM interview -

  1. How do you Handle different types of Custom...read more
  2. Team Handling Skill would be an advantage to achieve MTD ...read more

Tell us how to improve this page.

Reliance Digital Manager - CRM Interview Process

based on 3 interviews

Interview experience

4.7
  
Excellent
View more

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Reliance Digital Manager - CRM Salary
based on 65 salaries
₹2 L/yr - ₹5 L/yr
48% less than the average Manager - CRM Salary in India
View more details

Reliance Digital Manager - CRM Reviews and Ratings

based on 17 reviews

4.5/5

Rating in categories

4.2

Skill development

4.0

Work-life balance

3.8

Salary

4.6

Job security

4.2

Company culture

3.7

Promotions

4.0

Work satisfaction

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