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Handling a customer requires patience, empathy, and effective communication.
Listen actively to their concerns
Acknowledge their feelings and apologize for any inconvenience
Offer solutions or alternatives to resolve the issue
Follow up to ensure their satisfaction
Maintain a positive attitude and remain professional
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I applied via Walk-in
posted on 11 Aug 2024
To structure warehouse processes to avoid misreporting, implement clear guidelines, utilize technology for accuracy, conduct regular audits, and provide training for staff.
Implement clear guidelines for data entry and reporting to ensure consistency and accuracy.
Utilize technology such as barcode scanners and inventory management systems to track inventory movements and reduce human error.
Conduct regular audits of ware...
posted on 24 May 2024
I applied via LinkedIn and was interviewed before May 2023. There were 3 interview rounds.
I will increase business by implementing targeted marketing strategies, optimizing operations for efficiency, and enhancing customer experience.
Implement targeted marketing strategies to reach new customers and retain existing ones
Optimize operations for efficiency to reduce costs and improve productivity
Enhance customer experience through personalized service and improved store layout
Introduce loyalty programs to ince...
To increase UPT, conversion, and bill size, I will focus on training staff, implementing upselling techniques, and analyzing customer data.
Provide comprehensive training to staff on product knowledge and sales techniques
Implement upselling and cross-selling strategies to increase bill size
Analyze customer data to identify trends and tailor marketing strategies accordingly
A customer service representative going above and beyond to help a customer with a complex issue.
Listening attentively to the customer's problem
Showing empathy and understanding towards the customer
Taking proactive steps to resolve the issue efficiently
Following up with the customer to ensure satisfaction
I applied via Naukri.com and was interviewed in Dec 2022. There were 7 interview rounds.
Retail grocery question answer Product
Job work related questions answers
Reasoning questions answers GK questions answers
posted on 18 Jan 2023
I applied via campus placement at NCRD's Sterling Institute of Management Studies, Navi Mumbai and was interviewed in Jul 2022. There were 2 interview rounds.
After 5 years where u will see your self as a pharmacist?
I applied via AmbitionBox and was interviewed in Feb 2022. There was 1 interview round.
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