Reliance Digital Senior Operations Manager Interview Questions and Answers

Q1. Introduce Your self, About My MBA Specialization. My specialization is Business Analytics and Marketing. But Dmart is all about Retail. Then they have asked me why you selected our company..
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Q2. About Dmart. Then About Retail Sector, Reasons behind applying in Dmart. They just see how confident you are..
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Q1. Ex company work culture
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Q2. Man management skill
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Q3. Work & personal life balance
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Q4. What was my innovative presentation & skill
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Discussion regarding routine activity of stores and getting solution for one topic related to storage of material in safe manner.

Q1. X Size of warehouse how to handle?
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Q2. What is the definition of non moving inventory?
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Q3. How to segregation the material?
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Material can be segregated based on various factors such as type, size, quality, and usage.
• Segregate material based on its type, such as separating clothing from electronics.

• Consider segregating material by size, for example, separating small items from large ones.

• Quality can be a factor for segregation, like separating damaged or defective items.

• Segregate material based on its usage, such as separating items for sale
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Q1. Previous experience, knowledge about mobiles, sales, capability of Team management. Bokka.. Waste company. Never trust you. They leave you when you suffer financially. Hr means a puppet. Never ever suppor...read more
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Q2. RSM, ASM , AGM will decide everything. These people are puppets in the company..
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Q3. Morning 8:30 to 11:00 pm must be 8n store. But hr tells you 9:30 to 9:30. Bokka lo timings.
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Q4. Life waste kaavala? Time pass cheyala? Ok join avvu.
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Q5. If you are joining this company means.. putting your finger in a Deep hot shit. Must left family, friends, personal life.
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Q6. Oka bakara gaanni dorakabatti, asm, RSM, agm ki istharu. Just watchman la, vallu interview chestharu. Ee hr lu waste na kodukulu.
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Q1. What's your previous salary?
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Q2. Don't join with this company, don't Waste life. If you works for this company , No one will take you in other segments.
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Q3. Where do you stay?
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Q4. Can you speak Hindi?
Ans. 
Yes, I can speak Hindi fluently.
• I am fluent in speaking Hindi.

• I have a good command over the Hindi language.

• I can communicate effectively in Hindi.

• I have experience interacting with Hindi-speaking customers and employees.

• I can conduct business operations in Hindi.
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Q5. Do you have any experience?
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I hve experience 5yeras in retail

Q1. Qualification and experience
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Q2. Sales skills how to approach customer nd get good service
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Q1. Team leader management
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Q2. Prepration in floor
Ans. 
Preparation in floor refers to the process of organizing and setting up the floor area for various activities.
• Ensure the floor is clean and free of any obstacles or hazards

• Arrange furniture and equipment in a functional and aesthetically pleasing manner

• Set up signage or markings to guide people and indicate different areas

• Prepare necessary materials or supplies for activities or events

• Coordinate with staff or team memb...read more
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Q3. Team handling and staff management
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Floor stock saf handling

Shift assignment and staff management

Q1. Technical issues for customer support and solutions
Ans. 
Technical issues in customer support and their solutions
• Identify common technical issues faced by customers

• Provide troubleshooting steps for customers to resolve issues

• Train customer support team on technical knowledge and problem-solving skills

• Implement a ticketing system to track and prioritize technical issues

• Collaborate with the technical team to address complex technical problems

• Regularly update customer support t...read more
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Q1. Customer service one to disscus
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Q1. About your previous experience
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Q2. Languages known
Ans. 
Fluent in English and Spanish, basic knowledge of French
• Fluent in English and Spanish

• Basic knowledge of French
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Q1. How you were handling previous job responsibilities
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Q2. Question related to store operations
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Q1. Can you describe your experience in your most recent job?
Ans. 
I managed a team of 15 employees in a retail store, overseeing daily operations and ensuring customer satisfaction.
• Managed a team of 15 employees

• Oversaw daily operations

• Ensured customer satisfaction
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