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Inbound calling is when customers call the company, while outbound calling is when the company calls the customers.
Inbound calling is reactive, while outbound calling is proactive.
Inbound calling is usually for customer support, while outbound calling is for sales or marketing.
Inbound calling is more common in service-based industries, while outbound calling is more common in product-based industries.
Examples of inboun...
Some of the top questions asked at the Reliable Spaces Customer Service Associate interview for experienced candidates -
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Rating in categories
Customer Service Associate
16
salaries
| ₹1.4 L/yr - ₹2.4 L/yr |
HR Executive
14
salaries
| ₹1.2 L/yr - ₹3 L/yr |
Quality Analyst
12
salaries
| ₹1.9 L/yr - ₹3.5 L/yr |
Team Lead Operations
10
salaries
| ₹2.2 L/yr - ₹4.4 L/yr |
Assistant Manager
8
salaries
| ₹4.2 L/yr - ₹8.4 L/yr |
DLF
Sobha
Godrej Properties
Prestige Group