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Inbound calling is when customers call the company, while outbound calling is when the company calls the customers.
Inbound calling is reactive, while outbound calling is proactive.
Inbound calling is usually for customer support, while outbound calling is for sales or marketing.
Inbound calling is more common in service-based industries, while outbound calling is more common in product-based industries.
Examples of inboun...
I appeared for an interview before Jun 2024, where I was asked the following questions.
I prioritize tasks, set clear goals, and maintain open communication to ensure quality standards are met effectively.
Start the day with a review of priorities and urgent tasks, using a task management tool.
Conduct daily stand-up meetings with the team to discuss progress and address any roadblocks.
Allocate time for quality audits and reviews to ensure compliance with standards.
Use data analysis to identify trends and a...
I applied via Referral and was interviewed in Jul 2022. There were 2 interview rounds.
I applied via Referral and was interviewed in Aug 2022. There were 4 interview rounds.
How you made RAG Analysis in NHT?
I applied via Recruitment Consulltant and was interviewed before Nov 2022. There were 3 interview rounds.
Discussing about your background
To sell products, it's important to understand the customer's needs and provide them with personalized solutions.
Listen actively to the customer's needs and concerns
Highlight the benefits and features of the product
Provide personalized solutions that meet the customer's needs
Offer promotions or discounts to incentivize the purchase
Follow up with the customer to ensure satisfaction and encourage repeat business
I applied via Campus Placement and was interviewed before Jan 2023. There were 3 interview rounds.
I applied via Referral and was interviewed in Dec 2021. There was 1 interview round.
I applied via Approached by Company and was interviewed before Jul 2021. There was 1 interview round.
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Rating in categories
Customer Service Associate
17
salaries
| ₹1.1 L/yr - ₹2.4 L/yr |
HR Executive
14
salaries
| ₹1.2 L/yr - ₹3 L/yr |
Quality Analyst
13
salaries
| ₹1.9 L/yr - ₹3.5 L/yr |
Management Associate
9
salaries
| ₹5.5 L/yr - ₹8 L/yr |
Customer Service Executive
9
salaries
| ₹1.4 L/yr - ₹1.8 L/yr |
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