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PVR Inox Guest Relation Associate Interview Questions and Answers for Freshers
PVR Inox Guest Relation Associate Interview Experiences for Freshers
1 interview found
Anonymous
(2 Questions)
- Q1. Previous Experience
- Q2. Knowledge about work
Interview questions from similar companies
(1 Question)
- Q1. Tell about yourself
- Ans.
I am a dedicated and experienced customer service professional with a strong focus on providing excellent support to customers.
I have over 5 years of experience in customer service roles
I am skilled in handling customer inquiries and resolving issues efficiently
I have a proven track record of exceeding customer satisfaction goals
I am proficient in using CRM systems and other customer service tools
Interview Preparation Tips
k Avinash
(2 Questions)
- Q1. Self introduction
- Q2. How to handle angry customer
- Ans.
Listen actively, empathize, remain calm, apologize, offer solutions, follow up
Listen to the customer's concerns without interrupting
Empathize with the customer's emotions and show understanding
Remain calm and composed, even if the customer is being aggressive
Apologize for the inconvenience caused, regardless of fault
Offer solutions to resolve the issue and meet the customer's needs
Follow up with the customer to ensure
Selected
I applied via Walk-in and was interviewed in Jul 2024. There was 1 interview round.
(1 Question)
- Q1. Tell me about your self
- Ans.
I am a dedicated and detail-oriented professional with a background in marketing and a passion for driving results.
Background in marketing
Detail-oriented
Passion for driving results
I applied via Walk-in and was interviewed before Nov 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. While I am joining as a associate position , they were asked about myself that's it
Interview Preparation Tips
Kumar Ranjan
(1 Question)
- Q1. Basic questions and they cheking your behavioural Attitude
(1 Question)
- Q1. Related to your previous company and P&L, Cogs, Ebidta...
(1 Question)
- Q1. All questions from basic to higher level, Case study, Appetitude Test.
I applied via Approached by Company
(3 Questions)
- Q1. About operations, role
- Q2. Inventory, wastage control, inventory control
- Q3. Situation based
(2 Questions)
- Q1. About goals , personal information
- Q2. Abouts me , hobbys , how am I different
(1 Question)
- Q1. Personal questions
Interview Preparation Tips
Selected
I applied via Campus Placement and was interviewed before Mar 2023. There were 2 interview rounds.
Questions related to your daily life
(3 Questions)
- Q1. Difference between Sales & Marketing
- Ans.
Sales focuses on selling products or services to customers, while marketing involves creating awareness and interest in those products or services.
Sales involves direct interaction with customers to make a sale, while marketing involves creating strategies to attract and retain customers.
Sales is more focused on short-term goals and transactions, while marketing is focused on long-term relationships and brand building.
...
- Q2. 4 P's of Marketing
- Ans.
The 4 P's of marketing are Product, Price, Place, and Promotion.
Product: Refers to the actual goods or services being offered to customers.
Price: The amount customers are willing to pay for the product or service.
Place: The locations where the product or service is available for customers to purchase.
Promotion: The marketing strategies used to promote and sell the product or service.
- Q3. Internship experience
Interview Preparation Tips
I applied via Referral and was interviewed before Mar 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. Why you want to join this company ?what you will do for this company that others can't ? How do you came to know about this company ?
Interview Preparation Tips
I applied via Recruitment Consultant and was interviewed in Dec 2019. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. Family Background, KRAs and KPIs
Interview Preparation Tips
I cleared the first round of interview. When I went for second round, I found that there was some kind of communication gap between the Manager HR and Head HR.
The head HR was very clear after just seeing my resume and form that she is not looking for the kind of skills or academic performance I have or may be I live quite far from that location.
Whatever the reason was, her facial expression, asking questions one after one without even listening to my complete answer , she had decision to reject me.
I would suggest both the HR persons to bridge this gap before calling anyone for face to face round of interview. Review the Resume before interview and not when you are supposed to interview them. Be clear with what you are looking for in a candidate.
I had gone for interview even after reading negative reviews of their exeployees working in same role.
Nevertheless, I have learnt something. Would also like to share that Head HR is a rude and brash lady. Being in human resource department she doesn't know how to behave with people.
DO NOT GO FOR THIS COMPANY GUYS.
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PVR Inox Guest Relation Associate Interview Process for Freshers
based on 1 interview
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PVR Inox Guest Relation Associate Reviews and Ratings
based on 43 reviews
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Finance Executive
267
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Duty Officer
256
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