Provana Interview Questions, Process, and Tips

Q1. E/m, icd 10 knowledge, denial
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Q2. E/m level choosing knowledge
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Q1. Self introduction
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Q2. English speaking skills and basic system knowledge
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There were 24 questions in test

Q1. Tell me about yourself
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Q1. Experience knowledge and skills
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Q1. Working experience
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Q2. Hobbies
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Q1. Skills, hobbies,
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Q2. Yesterday routine
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Focus on question perfect

Q1. About your self and city & etc etc
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Q2. Why do you want to join this company?
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Q3. Basically checks your communication.
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The test contains patterned questions of comprehension as well as reasoning.

In this test your typing speed and accuracy is checked which you can clear very easily, just practice on Typing Master on your laptop (35wpm and 95 accuracy)

Q1. Your discussion is just done with the manager in which you are asked cross questions related to salary and shift You just have to say yes to everything.
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Q1. About yourself and experience.
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Q2. Shared accordingly.
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Q1. Total experience.
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Q1. Process knowledge ?
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Q2. Answered accordingly.
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Q1. HR ask me about social media.
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Q2. And basic details
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Q1. Its was good and quite smooth
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Q2. Best Experience
Ans. 
My best experience was leading a cross-functional team to successfully implement a new software system.
• Led a team of 10 members from different departments

• Coordinated project timelines and deliverables

• Provided training and support to team members

• System went live on schedule and within budget
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Its was also good nd quite Smooth

Q1. In manager round, they frankly asked about me
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Q1. How many duration of experience you have?
Ans. 
I have 5 years of experience in collections and customer service.
• 5 years of experience in collections and customer service

• Proficient in negotiating payment arrangements

• Skilled in handling difficult customers

• Familiar with skip tracing techniques
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Q2. What was your last in-hand salary?
Ans. 
My last in-hand salary was $50,000 per year.
• Provide the exact amount of your last in-hand salary

• Include whether it was on a yearly, monthly, or hourly basis

• Be honest and transparent about your previous salary
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Q1. Get me through your resume.
Ans. 
Experienced Collection Associate with a strong background in debt recovery and negotiation.
• Over 5 years of experience in debt collection

• Skilled in negotiation and conflict resolution

• Proficient in using collection software and databases

• Successfully recovered outstanding debts for multiple clients
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Q2. What do you like about collection?
Ans. 
I enjoy the challenge of negotiating with clients to secure payments and finding solutions to resolve outstanding debts.
• I like the satisfaction of successfully recovering overdue payments.

• I enjoy the opportunity to use my communication and negotiation skills.

• I find it rewarding to help clients find manageable repayment plans.

• I appreciate the chance to learn about different industries and businesses through the collecti
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Q1. What is the difference between 1st party collection and 3rd party collection?
Ans. 
1st party collection involves the original creditor attempting to collect debts directly from the debtor, while 3rd party collection involves a separate agency hired to collect debts on behalf of the original creditor.
• 1st party collection is when the original creditor, such as a bank or credit card company, attempts to collect debts directly from the debtor.

• 3rd party collection is when a separate agency, not affiliated...read more
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Q2. Why did you leave your previous company?
Ans. 
Seeking new opportunities for growth and development.
• Looking for new challenges and opportunities for career advancement

• Desire for a change in work environment or company culture

• Seeking better compensation or benefits

• Relocation to a new area

• Company downsizing or restructuring
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