Provana Business Process Analyst Interview Questions and Answers

Q1. What is yours favorite place?
Ans. 
My favorite place is a secluded beach with crystal clear waters and white sandy shores.
• Secluded beach

• Crystal clear waters

• White sandy shores
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Q2. What do you know about customer care
Ans. 
Customer care involves providing assistance and support to customers before, during, and after a purchase.
• Customer care focuses on meeting the needs and expectations of customers

• It involves listening to customer concerns and resolving issues in a timely manner

• Building relationships with customers to ensure satisfaction and loyalty

• Providing product information, assistance, and guidance to customers

• Handling customer inqu...read more
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Q3. Self introduction
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Q4. What is bpo.Why you want to work with
Ans. 
BPO stands for Business Process Outsourcing. I want to work in BPO because of the opportunities for growth, exposure to different industries, and development of communication skills.
• BPO involves contracting a third-party service provider to handle specific business processes, such as customer service, technical support, or back-office operations.

• Working in BPO provides opportunities for career growth and advancement, a...read more
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What type of weather you like

It very sime on genral biology about cancer and body system expain . Master project

Q1. Masters project details?
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Q2. What you know abouts bosy system
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About your self introduction

Q1. About your self and ur skills and typing skills basic computer knowledge
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Q1. Tell about yourself and general questions that's all
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Q2. Tell about sales
Ans. 
Sales involve the process of selling products or services to customers in exchange for money.
• Sales involve building relationships with customers

• Sales require effective communication and negotiation skills

• Sales can involve identifying customer needs and offering solutions

• Sales may include setting sales targets and developing strategies to meet them
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Q1. Why you left your previous company?
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Q2. What are 7 adult learning principles.
Ans. 
Adult learning principles are key concepts that guide the design and delivery of effective training programs for adult learners.
• Adults need to know why they are learning something before they invest time and effort.

• Adults bring life experiences and knowledge to learning experiences.

• Adults are more motivated to learn when they see the relevance of the content to their goals.

• Adults prefer self-directed learning and want ...read more
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Basis logic and English

Q1. Salary discussion
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Q1. Why should we hire you?
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Q2. What are your salary expectations?
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Q3. Share details of your previous job.
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Q4. Tell me about yourself.
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