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Provana Interview Questions and Answers
Provana Interview Experiences
102 interviews found
Anonymous
Selected
I applied via Approached by Company and was interviewed in Aug 2024. There was 1 interview round.
(4 Questions)
- Q1. Tell me about your previous experience?
- Ans.
I have over 5 years of experience in collections, working for a financial institution and a healthcare organization.
Managed a portfolio of delinquent accounts and successfully negotiated payment plans with customers
Utilized skip tracing techniques to locate hard-to-reach customers
Worked closely with legal team to initiate legal action when necessary
Implemented strategies to reduce overall delinquency rate by 15%
Profici
- Q2. Why did you leave your previous organization?
- Ans.
Seeking new challenges and growth opportunities in a different work environment.
Desire for career advancement
Seeking new challenges
Relocation
Change in industry focus
Better work-life balance
- Q3. What was your role in your previous organization and what tasks do you handle?
- Ans.
I was a Collection Associate responsible for contacting customers for overdue payments and negotiating payment plans.
Contacting customers for overdue payments
Negotiating payment plans
Maintaining accurate records of collections
Resolving customer inquiries and disputes
Working closely with other departments to ensure timely payments
- Q4. What is FDCPA? Do you have collections experience?
- Ans.
FDCPA stands for Fair Debt Collection Practices Act. It is a federal law that protects consumers from abusive debt collection practices.
FDCPA regulates the behavior of third-party debt collectors who are attempting to collect debts on behalf of others.
It prohibits practices such as harassment, false or misleading representations, and unfair practices.
Collection associates need to be familiar with FDCPA guidelines to en
Interview Preparation Tips
- FDCPA
- debt collection
Communicate professionaly and be respectful. Don't lower your value and be confident/don't be desperate and always keep options because you are easily replaceable in this BPO industry.
Collection Associate Interview Questions asked at other Companies
Selected
I applied via Company Website and was interviewed in Dec 2024. There were 3 interview rounds.
(2 Questions)
- Q1. Do not have any questions
- Q2. Do not have any questions
(2 Questions)
- Q1. So not have any questions
- Q2. Do not have any questions
Verbal test to check speaking skills
Interview Preparation Tips
Process Expert Interview Questions asked at other Companies
Selected
I appeared for an interview in Jan 2025.
(1 Question)
- Q1. Introduction myself.
This assessment gives more knowledge to improve.
(2 Questions)
- Q1. What do you know about Provana?
- Ans.
Provana is a leading provider of business process outsourcing solutions.
Provana offers services such as data entry, customer service, and back-office support.
They specialize in helping businesses streamline their processes and improve efficiency.
Provana has a strong track record of delivering high-quality results for their clients.
The company is known for its commitment to excellence and customer satisfaction.
- Q2. What do you think air polution in Delhi?
- Ans.
Air pollution in Delhi is a major issue affecting the health and well-being of its residents.
Delhi consistently ranks as one of the most polluted cities in the world.
The main sources of air pollution in Delhi include vehicle emissions, industrial activities, construction dust, and crop burning in neighboring states.
Air pollution in Delhi has been linked to various health problems such as respiratory issues, cardiovascu...
Interview Preparation Tips
Process Analyst Interview Questions asked at other Companies
I applied via Naukri.com and was interviewed in Nov 2024. There were 3 interview rounds.
(2 Questions)
- Q1. Rcm cycle description
- Q2. Rcm collection process
(2 Questions)
- Q1. Payment posting
- Q2. Denials and appeals
(2 Questions)
- Q1. Deductible coins copay
- Q2. Modifiers and CPTs
Provana interview questions for popular designations
Selected
I applied via Referral and was interviewed in Dec 2024. There were 3 interview rounds.
(1 Question)
- Q1. Introduction and experience
(1 Question)
- Q1. Overall experience,reason for joining Provana
(1 Question)
- Q1. Why leaving current organisation?
Associate Operations Manager Interview Questions asked at other Companies
(2 Questions)
- Q1. E/m, icd 10 knowledge, denial
- Q2. E/m level choosing knowledge
(2 Questions)
- Q1. Self introduction
- Q2. English speaking skills and basic system knowledge
Medical Coder Interview Questions asked at other Companies
Jobs at Provana
Selected
I applied via Walk-in and was interviewed in Dec 2024. There were 3 interview rounds.
There were 24 questions in test
(1 Question)
- Q1. Tell me about yourself
(1 Question)
- Q1. Experience knowledge and skills
Interview Preparation Tips
Business Process Analyst Interview Questions asked at other Companies
I applied via Referral and was interviewed in Dec 2024. There were 3 interview rounds.
(2 Questions)
- Q1. Working experience
- Q2. Hobbies
(2 Questions)
- Q1. Skills, hobbies,
- Q2. Yesterday routine
Focus on question perfect
Back end Executive Interview Questions asked at other Companies
Adesh Verma
Selected
I applied via Referral and was interviewed in Sep 2024. There were 4 interview rounds.
(3 Questions)
- Q1. About your self and city & etc etc
- Q2. Why do you want to join this company?
- Q3. Basically checks your communication.
The test contains patterned questions of comprehension as well as reasoning.
In this test your typing speed and accuracy is checked which you can clear very easily, just practice on Typing Master on your laptop (35wpm and 95 accuracy)
(1 Question)
- Q1. Your discussion is just done with the manager in which you are asked cross questions related to salary and shift You just have to say yes to everything.
Interview Preparation Tips
Process Analyst Interview Questions asked at other Companies
Selected
I applied via Referral and was interviewed in Sep 2024. There were 3 interview rounds.
(2 Questions)
- Q1. About yourself and experience.
- Q2. Shared accordingly.
(1 Question)
- Q1. Total experience.
(2 Questions)
- Q1. Process knowledge ?
- Q2. Answered accordingly.
Interview Preparation Tips
(2 Questions)
- Q1. HR ask me about social media.
- Q2. And basic details
(2 Questions)
- Q1. Its was good and quite smooth
- Q2. Best Experience
- Ans.
My best experience was leading a cross-functional team to successfully implement a new software system.
Led a team of 10 members from different departments
Coordinated project timelines and deliverables
Provided training and support to team members
System went live on schedule and within budget
Its was also good nd quite Smooth
(1 Question)
- Q1. In manager round, they frankly asked about me
Interview Preparation Tips
Process Analyst Interview Questions asked at other Companies
Top trending discussions
Provana Interview FAQs
The duration of Provana interview process can vary, but typically it takes about less than 2 weeks to complete.
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Provana Interviews By Designations
- Provana Process Analyst Interview Questions
- Provana Process Expert Interview Questions
- Provana Team Lead Interview Questions
- Provana Analyst Interview Questions
- Provana Business Analyst Interview Questions
- Provana Process Associate Interview Questions
- Provana Collections Executive Interview Questions
- Provana Team Manager Interview Questions
- Show more
Interview Questions for Popular Designations
Provana Interview Process
based on 125 interviews
Interview experience
Interview Questions from Similar Companies
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Provana Reviews and Ratings
based on 1.1k reviews
Rating in categories
|
Process Expert
538
salaries
|  ₹2 L/yr - ₹4.7 L/yr |
|
Process Analyst
436
salaries
| ₹1.8 L/yr - ₹3.8 L/yr |
|
Business Analyst
192
salaries
| ₹2.2 L/yr - ₹11.5 L/yr |
|
Senior Process Expert
153
salaries
| ₹2.4 L/yr - ₹5 L/yr |
|
Senior Associate
79
salaries
| ₹2.8 L/yr - ₹6.2 L/yr |
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