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I have over 5 years of experience in customer service roles, including handling inquiries, resolving complaints, and providing support.
Managed a team of customer service representatives
Implemented new customer service strategies to improve efficiency
Resolved escalated customer complaints in a timely manner
I am a dedicated and experienced customer service executive with a strong focus on providing excellent support to customers.
I have over 5 years of experience in customer service roles
I am skilled in handling customer inquiries and resolving issues efficiently
I have a proven track record of maintaining high customer satisfaction levels
I am proficient in using CRM systems and other customer service tools
I have a Bachelor's degree in Business Administration with a focus on customer service.
Bachelor's degree in Business Administration
Focus on customer service
Relevant coursework in communication and problem-solving
I applied via LinkedIn and was interviewed before Nov 2023. There was 1 interview round.
I applied via Walk-in and was interviewed before Sep 2020. There was 1 interview round.
I applied via Referral and was interviewed before Sep 2021. There were 2 interview rounds.
I was interviewed in Jun 2017.
I applied via Walk-in and was interviewed before Jan 2021. There were 2 interview rounds.
I applied via Referral and was interviewed before Jan 2020. There were 4 interview rounds.
Processes required in any project include planning, execution, monitoring, and closing.
Planning involves defining project goals, scope, and resources.
Execution involves carrying out the plan and completing project tasks.
Monitoring involves tracking progress and making adjustments as needed.
Closing involves wrapping up the project and evaluating its success.
Examples of project processes include risk management, quality
Points to check in an invoice before processing
Check for accuracy of billing information
Verify the amount charged and ensure it matches the agreed upon price
Ensure all necessary supporting documents are attached
Check for any discounts or promotions that may apply
Verify the payment terms and due date
Ensure the invoice is addressed to the correct recipient
Check for any errors or discrepancies
I applied via Recruitment Consultant and was interviewed before Dec 2020. There were 3 interview rounds.
I applied via Company Website and was interviewed before Nov 2020. There were 4 interview rounds.
based on 1 interview
Interview experience
based on 42 reviews
Rating in categories
Service Advisor
6
salaries
| ₹0 L/yr - ₹0 L/yr |
Accountant
5
salaries
| ₹0 L/yr - ₹0 L/yr |
Sales Executive
5
salaries
| ₹0 L/yr - ₹0 L/yr |
Executive Accountant
5
salaries
| ₹0 L/yr - ₹0 L/yr |
Customer Service Executive
4
salaries
| ₹0 L/yr - ₹0 L/yr |
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