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I have over 5 years of experience in customer service roles, including handling inquiries, resolving complaints, and providing support.
Managed a team of customer service representatives
Implemented new customer service strategies to improve efficiency
Resolved escalated customer complaints in a timely manner
I am a dedicated and experienced customer service executive with a strong focus on providing excellent support to customers.
I have over 5 years of experience in customer service roles
I am skilled in handling customer inquiries and resolving issues efficiently
I have a proven track record of maintaining high customer satisfaction levels
I am proficient in using CRM systems and other customer service tools
I have a Bachelor's degree in Business Administration with a focus on customer service.
Bachelor's degree in Business Administration
Focus on customer service
Relevant coursework in communication and problem-solving
I applied via Recruitment Consultant and was interviewed before Jan 2021. There were 3 interview rounds.
I applied via Walk-in and was interviewed before Sep 2020. There was 1 interview round.
I applied via Referral and was interviewed before Sep 2021. There were 2 interview rounds.
I appeared for an interview in Jun 2017.
I applied via Referral and was interviewed before Jan 2020. There were 4 interview rounds.
Processes required in any project include planning, execution, monitoring, and closing.
Planning involves defining project goals, scope, and resources.
Execution involves carrying out the plan and completing project tasks.
Monitoring involves tracking progress and making adjustments as needed.
Closing involves wrapping up the project and evaluating its success.
Examples of project processes include risk management, quality
Points to check in an invoice before processing
Check for accuracy of billing information
Verify the amount charged and ensure it matches the agreed upon price
Ensure all necessary supporting documents are attached
Check for any discounts or promotions that may apply
Verify the payment terms and due date
Ensure the invoice is addressed to the correct recipient
Check for any errors or discrepancies
I applied via Recruitment Consultant and was interviewed before Dec 2020. There were 3 interview rounds.
I am a hardworking individual with a passion for learning and growth. I completed a summer internship in marketing and come from a supportive family.
I am a hardworking individual
Passionate about learning and growth
Completed a summer internship in marketing
Come from a supportive family
To retain an employee, I will focus on creating a positive work environment and offering opportunities for growth and development.
Offer competitive salaries and benefits
Provide opportunities for training and development
Create a positive work culture with open communication and recognition
Offer flexible work arrangements
Provide opportunities for career advancement within the company
Regularly check in with employees to a...
Yes, I am comfortable with working in different cities and travelling.
I have previous experience working in different cities and travelling for work.
I am adaptable and can quickly adjust to new environments.
I enjoy exploring new places and meeting new people.
I understand the importance of being flexible and available for work-related travel.
I am willing to make necessary arrangements to ensure smooth travel and work ex
I apologize for being late. I had an emergency that I had to attend to.
I had an unexpected emergency that required my immediate attention
I made sure to inform the organizers as soon as I could
I understand the importance of punctuality and will ensure it in the future
I applied via Recruitment Consulltant and was interviewed before Feb 2021. There was 1 interview round.
based on 1 interview
Interview experience
based on 42 reviews
Rating in categories
Service Advisor
6
salaries
| ₹2.3 L/yr - ₹6 L/yr |
Accountant
5
salaries
| ₹1.1 L/yr - ₹2.1 L/yr |
Sales Executive
5
salaries
| ₹2 L/yr - ₹3 L/yr |
Executive Accountant
5
salaries
| ₹1.4 L/yr - ₹3.2 L/yr |
Customer Service Executive
4
salaries
| ₹1.8 L/yr - ₹4 L/yr |
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