PowerSchool India Technical Support Engineer Interview Questions and Answers for Freshers

1 min to talk He can ask you anything from your resume,or to introduce yourself any experience or any topic from Resume to talk for 1 min

Written test on answering different customers queries questions which customer may face and how we handle in real life

Q1. Introduction about yourself
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Q2. Walk through resume
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Q3. Experience and project
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Q4. Why this role will suits yr skills
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Q5. Basically they select based on referrals so even you give good answer there are less chance you ll get selected 350+ people come for single role for around 30 vacancies
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Random on spot topics

Q1. Basics of HTML and SQL
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Q2. Questions based on HTML tag, SQL commands
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Q1. What is troubleshooting
Ans. 
Troubleshooting is the process of identifying, diagnosing, and resolving technical issues or problems.
• Identifying the issue or problem

• Gathering information and data related to the issue

• Analyzing the information to determine the root cause

• Developing and implementing a solution

• Testing the solution to ensure it resolves the issue

• Documenting the troubleshooting process and solution
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Q2. Differ between mysql and sql
Ans. 
MySQL is a specific relational database management system, while SQL is a language used to interact with databases.
• MySQL is a specific RDBMS, while SQL is a language used to interact with databases

• SQL is a standard language for querying and managing databases, while MySQL is a specific implementation of that language

• MySQL is open-source and widely used, while SQL is a language used by many different database systems
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Q3. Why you choose this role
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