Pepperfry Studio Manager Interview Questions and Answers

Wooden furniture is furniture made from wood, which is a natural and versatile material.

• Wooden furniture is durable and can last for generations with proper care.

• Different types of wood have different characteristics and are suited for different types of furniture.

• Wooden furniture can be finished in a variety of ways, including staining, painting, or leaving it natural.

• Wooden furniture can be crafted in a variety of st...read more

Offer immediate assistance to replace the broken furniture and ensure timely delivery before the customer's marriage.

• Apologize for the inconvenience caused and assure the customer that the issue will be resolved as soon as possible.

• Ask for pictures of the broken furniture to assess the damage and expedite the replacement process.

• Offer a temporary solution such as renting furniture until the replacement arrives.

• Ensure t...read more

As a Studio Manager, I would prioritize the customer with the issue regarding the last order and try to resolve their concern as quickly as possible while also acknowledging the other customer's presence.

• Acknowledge both customers and apologize for any wait time

• Ask the customer with the issue to explain their concern and offer a solution

• If the other customer is in a rush, offer to quickly assist them or take their cont...read more