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Peerless Hotels Guest Service Agent Trainee Interview Questions and Answers

Updated 20 Oct 2021

Peerless Hotels Guest Service Agent Trainee Interview Experiences

1 interview found

I applied via Campus Placement and was interviewed before Oct 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. After order food not making standard time but waiting guess this time how to handle the situation?
  • Ans. I talking guest what guest personal life ....example how r u sir? U living kolkata or visit here? U staying where state? U like place ? How many long a stay in kolkata u have any problem faces ...my motive guest busy so ur not remember food Is delay ...this situation handle
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Value ur experience and knowledge , also try when I working any place I take very much knowledge , I try always this nd always try I give my 100% then after career this thing work

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
-

I applied via LinkedIn and was interviewed in Sep 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Type of sushi you know
  • Ans. 

    I am familiar with various types of sushi such as nigiri, sashimi, maki, and temaki.

    • Nigiri - hand-pressed sushi rice topped with fish or other ingredients

    • Sashimi - thinly sliced raw fish or seafood served without rice

    • Maki - sushi rolls with seaweed on the outside and rice and fillings on the inside

    • Temaki - hand-rolled cones of seaweed filled with rice, fish, and vegetables

  • Answered by AI
  • Q2. Wine region you know
  • Ans. 

    I am familiar with the Napa Valley wine region in California.

    • Napa Valley is located in California and is known for its high-quality wines

    • The region is famous for its Cabernet Sauvignon, Chardonnay, and Merlot varietals

    • Napa Valley has over 400 wineries, including well-known ones like Robert Mondavi and Opus One

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Marriott International Guest Service Associate interview:
  • Pan Asian Japanese
Interview preparation tips for other job seekers - Be humble and knowledgeable
Interview experience
1
Bad
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
No response

I applied via Referral and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. 1. We are not hiring to GRE from cinemas. 2. We are not providing training 3. We don't have time to train you. 4. What software we are using in ITC maratha 5. Induction of company 6 . How many rooms ava...
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before May 2023. There were 2 interview rounds.

Round 1 - HR 

(5 Questions)

  • Q1. Tell me about yourself
  • Ans. My name is sujata thakur and i am from himachal pradesh.i am 19 years old and i have completed my 12th from CBSE board. And also completed my aviation& Hospitality cource from frankfinn. My hobbies are cooking, dancing it makes me happy. And my skills are i am punctual and good communication skills. Thats all about me thankyouu.
  • Answered by Sujata Thakur
  • Q2. How many members in your family
  • Q3. What your father do
  • Q4. Why you want to join this company
  • Q5. Tell me about your skills
Round 2 - Case Study 

Different shapes of pastas

Interview Preparation Tips

Interview preparation tips for other job seekers - If you want to crack your interview first being a good listener and be confident
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Oct 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Tell me about yourself
  • Q2. Salary expectations
  • Ans. Whatever the expectations you have they will give you a normal salary
  • Answered Anonymously
  • Q3. Why do you want to join Hyatt why are you leaving your current property
  • Ans. Give a good example with honesty the hr department is ready to give you an opportunity
  • Answered Anonymously
Round 3 - Head of the department 

(3 Questions)

  • Q1. Tell me about yourself
  • Q2. What do you know about Hyatt
  • Ans. You must have basic knowledge about this brand
  • Answered Anonymously
  • Q3. Front office related questions
Round 4 - Behavioral 

(1 Question)

  • Q1. What do you know about Hyatt and why you want to join

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, fluent and smile
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Mar 2023. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Tell about yourself
  • Q2. Which department you are interested and why
Round 2 - One-on-one 

(1 Question)

  • Q1. What makes you best for this department
Round 1 - HR 

(5 Questions)

  • Q1. What are your salary expectations?
  • Q2. Share details of your previous job.
  • Q3. Why are you looking for a change?
  • Q4. What are your strengths and weaknesses?
  • Q5. Tell me about yourself.
Round 2 - Technical 

(1 Question)

  • Q1. ARR,OCC%,Rep var ,Adr,Skipper,Fit,,What is arrival and departure Register, C form detail,Check in process,

Interview Preparation Tips

Interview preparation tips for other job seekers - Ready with Basis Hotel Terminology Then u crack easily with good communication skill

I applied via LinkedIn and was interviewed before Nov 2020. There were 5 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Situation based questions
  • Q2. Technical questions
  • Q3. General intelligence
  • Q4. General awareness

Interview Preparation Tips

Interview preparation tips for other job seekers - Required peaceful mind to think and crack

I applied via Walk-in and was interviewed before Aug 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. HR asked about the introduction and hence got selected

Interview Preparation Tips

Interview preparation tips for other job seekers - It's good to work with the team, work hard and all rhe best
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via campus placement at HNB Garhwal University (HNBGU) and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - HR 

(5 Questions)

  • Q1. What is the process for requesting time off?
  • Ans. 

    To request time off, employees must submit a request through the company's designated system or to their supervisor.

    • Submit a request through the company's designated system

    • Inform your supervisor about the time off request

    • Follow any specific procedures outlined by the company

    • Plan ahead and submit the request in advance to ensure coverage

    • Be prepared to provide a reason for the time off if required

  • Answered by AI
  • Q2. Review the company policy
  • Ans. 

    Company policy outlines guidelines and procedures for employees to follow.

    • Company policy covers areas such as dress code, attendance, customer service, and conflict resolution.

    • Employees are expected to familiarize themselves with the company policy and adhere to it at all times.

    • Examples of company policy may include rules on using company equipment, social media usage, and confidentiality agreements.

  • Answered by AI
  • Q3. Submit a request
  • Ans. 

    To submit a request, simply fill out the necessary information and click 'submit'.

    • Provide all required details

    • Ensure accuracy in information provided

    • Click on 'submit' button after filling out the form

  • Answered by AI
  • Q4. Wait for approval
  • Q5. Receiving conformation

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