Paytm Mall Operations Executive Interview Questions and Answers for Experienced

Q1. General knowledge and family background
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Work details and knowledge about medicine usage

Q1. Medical terminology and store management,
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Q1. Describe yourself
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Q2. Why do you want to work with Magicbricks?
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Q1. Why do you wish to join us?
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Q2. What are your expertise?
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Q1. Ask about previous experience
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Q2. How to pitch for a sale?
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To pitch for a sale, understand the customer's needs, present a solution, and address any objections.
• Research the customer and their industry to understand their pain points and needs.

• Present a solution that meets their specific needs and highlights the benefits.

• Address any objections or concerns the customer may have.

• Close the sale by asking for their business and following up with next steps.

• Use persuasive language a...read more
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Q3. Why you chosen our company?
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I have chosen your company because of its strong reputation, excellent client base, and commitment to providing top-notch financial services.
• Your company has a strong reputation in the industry.

• Your company has an excellent client base, which will provide me with great networking opportunities.

• I am impressed by your company's commitment to providing top-notch financial services.

• Your company's values align with my own p...read more
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Q4. How you will help to our company?
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I will help the company by building and maintaining strong relationships with clients, understanding their needs, and providing excellent customer service.
• I will actively engage with clients to understand their goals and objectives.

• I will provide personalized solutions and recommendations based on clients' needs.

• I will ensure timely and efficient execution of client requests and transactions.

• I will proactively identify...read more
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Q1. What are your salary expectations?
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Q2. What is your family background?
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Q3. Share details of your previous job.
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Q4. Tell me about yourself.
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Q5. What are your strengths and weaknesses?
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Q6. Where do you see yourself in 5 years?
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Q7. Why are you looking for a change?
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Q8. Why should we hire you?
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Q1. Tell me about your self.?
Ans. 
Dynamic Relationship Manager with a passion for fostering client connections and driving business growth through exceptional service.
• Over 5 years of experience in client relationship management, successfully increasing client retention by 30%.

• Skilled in identifying client needs and providing tailored solutions, exemplified by a project where I helped a client increase their revenue by 20%.

• Strong communication and inter...read more
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Q2. How will you manage if work makes you late?
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Q3. How will you handle the irate customer..?
Ans. 
I would listen actively, empathize, and provide solutions to resolve the customer's issues effectively.
• Listen actively: Allow the customer to express their frustrations without interruption.

• Empathize: Acknowledge their feelings by saying, 'I understand how frustrating this must be for you.'

• Clarify the issue: Ask questions to ensure you fully understand their concerns.

• Provide solutions: Offer clear options to resolve th...read more
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Q1. What are your strengths and weaknesses
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Q1. Introduce yourself
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Q2. Why magic bricks
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