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PayPal CSR Executive Interview Questions and Answers

Updated 12 Mar 2021

PayPal CSR Executive Interview Experiences

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CSR Executive Interview Questions & Answers

user image Anonymous

posted on 12 Mar 2021

I applied via Naukri.com and was interviewed in Sep 2020. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Why you have career gap?
  • Q2. What you do if the customer is not happy for genivan cause?
  • Ans. 

    Listen to their concerns, apologize, offer a solution, and follow up to ensure satisfaction.

    • Listen actively to their concerns and empathize with their situation.

    • Apologize for any inconvenience caused and take responsibility for the issue.

    • Offer a solution that addresses their concerns and meets their needs.

    • Follow up with the customer to ensure their satisfaction and address any further concerns.

    • Document the issue and th...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - I suggest all interviewers prepare well. If you are experienced parpare for questions, like why you want to leave your current company or what is your achievement in previous company.

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. First check his resume if they candidate are related for your job opportunity then proceed otherwise no entertain this type of candidates
  • Q2. Candidate mindset is clear about this job
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Sep 2024. There were 3 interview rounds.

Round 1 - Aptitude Test 

Questions on skills and work exp

Round 2 - Aptitude Test 

Normal questions about servuce sector

Round 3 - Group Discussion 

GD on domain knowledge

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep upgrading
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jan 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

Easy. Attention to detail required

Round 2 - HR 

(1 Question)

  • Q1. Basic communication skills required
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Jul 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Organization Last salary
  • Q2. How to expected salary

Interview Preparation Tips

Topics to prepare for Care Health Insurance Executive interview:
  • Basic knowledge of computer and
  • Personality Development

Senior Executive Interview Questions & Answers

HighRadius user image Shhashankaa Jagadeeshachari

posted on 5 Apr 2022

I applied via Recruitment Consulltant and was interviewed in Oct 2021. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Share details of your previous job.
Round 2 - One-on-one 

(1 Question)

  • Q1. More about previous experiences.
Round 3 - Technical 

(1 Question)

  • Q1. More about previous work experiences, all techinical

Interview Preparation Tips

Topics to prepare for HighRadius Senior Executive interview:
  • hard skills
  • job related skills
  • Excel
  • Presentation Skills
Interview preparation tips for other job seekers - Always ask for sometime before the first round of the interview.

Research about the company , its culture , products and practices. Be prepared before you have the first discussion with any manager or even if its with HR.

Keep it real and honest. Speak all you are capable of and if you don't know something admit it, as good as it is. Recruiters like people who are honest.

Always stay positive throughout even if its not happening in your favor

Ask questions about role and the company culture.

Never get into Salary or position unless people are interested in you.

Always good to say as "Company standards while negotiating salary than specifying a number unless you are insisted for a specific number "

if you have more questions feel free to reach out @*****

I applied via Referral and was interviewed before Nov 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

Problem solving queries and mathematics

Round 3 - One-on-one 

(2 Questions)

  • Q1. Ask about current role and knowledge about fintech
  • Q2. About payu and excel

Interview Preparation Tips

Interview preparation tips for other job seekers - You should know about current role and about fintech and payu

I applied via Recruitment Consultant and was interviewed before Dec 2020. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Who is your favorite idol?
  • Q2. Where do you want to travel and why?

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be spontaneous and very clear in your mind. Make sure you have confidence when you speak and practice at least a week before the interview. Listen to English songs/movies/news channels to increase fluency and fluidity.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed before Feb 2024.

Round 1 - HR 

(5 Questions)

  • Q1. Tell me about yourself.
  • Q2. Where are you staying?
  • Q3. Tell me about your last profile.
  • Q4. They will give a topic to speak for a minute.you can choose your own topic.
  • Q5. If you selected. How soon can you join the organisation?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident with your voice. Thoughts can be different. Interviewer do not know everything about your last profile. He want to know from you in your own words.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before May 2023. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Family, education
Round 2 - Technical 

(2 Questions)

  • Q1. What is earthing
  • Ans. 

    Earthing is the process of connecting electrical systems to the ground to prevent electric shocks and ensure safety.

    • Earthing helps to protect against electrical faults and lightning strikes.

    • It provides a path for fault currents to flow safely into the ground.

    • Earthing is essential in electrical systems to prevent damage to equipment and ensure safety of individuals.

    • Examples of earthing include grounding rods, grounding

  • Answered by AI
  • Q2. What is UPS and transformer
  • Ans. 

    UPS stands for Uninterruptible Power Supply, a device that provides emergency power to a load when the input power source fails. A transformer is a device that transfers electrical energy between two or more circuits through electromagnetic induction.

    • UPS ensures continuous power supply during power outages or fluctuations

    • Transformers are used to step up or step down voltage levels in electrical circuits

    • UPS typically us...

  • Answered by AI
Round 3 - Behavioral 

(1 Question)

  • Q1. Where u see urself in Coming years

Interview Preparation Tips

Interview preparation tips for other job seekers - Good company if they give backend job.
Poor work balance in Field job(ATM sector)

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