PAYMENT GATEWAY SOLUTIONS Interview Questions and Answers

Q1. Azure cloud platform tech
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Q2. Informatica tech stack ques
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Q1. Adf tech stack que
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Q2. Scd type 2 implementation
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SCD Type 2 implementation involves tracking historical changes in data by creating new records for each change.
• Identify the columns that need to be tracked for changes

• Add effective start and end dates to track the validity of each record

• Insert new records for changes and update end dates for previous records

• Maintain a surrogate key to uniquely identify each version of the record
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Q1. Dw related que ans
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Q2. Solution design related que
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Q1. Aspiration from my end
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Q2. How soon can join
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I can join the team within 2 weeks.
• I can start within 2 weeks of receiving the offer.

• I need to give notice to my current employer.

• I may need to relocate, which could affect my start date.
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Q1. What are custom hooks in React, and what are their use cases? Additionally, can you provide an example of a custom hook that performs an API call and utilizes the retrieved data?
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Q2. What is the difference between useMemo and useCallback in React?
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Q3. What is the difference between class-based components and functional components in React?
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Q4. How can you implement the lifecycle of a React component in a functional component?
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Q5. What are the various state management techniques available in React?
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Q6. What is the architecture of Redux, and what purposes do middlewares serve within it?
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Q7. What is hoisting in JavaScript?
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Q8. What is event bubbling in JavaScript?
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Q9. What are block scope and function scope in JavaScript?
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Q10. Have you had experience working with semantic tags in HTML?
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Q11. What are the various methods for creating an object in JavaScript?
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Q12. What are the differences between shallow copy and deep copy in JavaScript?
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Q13. What will be the output of the following JavaScript code fragment: `const a; function test() { console.log(a); }; test();`?
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Q14. How can you use CSS to arrange elements in a row and column layout?
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Q15. Have you utilized CSS preprocessors, and if so, which ones?
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Q16. If I have assigned different colors to an ID and a class and applied both to the same element, which color will be applied based on CSS specificity precedence?
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Coding is the alphabet letters and write the correct coding in the right way

Aptitude involves the mathematical calculations required to assess amounts over a year.

The assignment revolves around the appropriate skills and experience relevant to the company.

Q1. What is the role of your company?
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Q2. What contributions do you plan to make to this company?
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Q1. What is the nature of technical communication within this company?
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Q2. What are your communication skills, and how do you plan to apply them in this company?
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A business plan assignment and an introduction to business assignment.

In the company, when there is a project, one team member is required to lead a group discussion about that project to enhance communication skills.

If you have a case regarding the company, how would you approach it?

Q1. What is the aim of your company?
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Q2. What benefits does the company provide?
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Q1. What interests you about this company, and what contributions do you believe you can make to it?
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Q2. What skills are you bringing to this company?
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Q1. Tell me about yourself.
Ans. 
Experienced technical writer with a background in software development and a passion for clear and concise communication.
• Over 5 years of experience in technical writing for software products

• Proficient in creating user guides, API documentation, and release notes

• Strong background in software development, allowing for effective collaboration with engineers

• Skilled in translating complex technical concepts into easy-to-und...read more
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Q2. What do you know about DITA XML, which tags have you used in your documents, what are keywords, and what is DITA mapping, have you ever created graphics or illustrations, types of DITA topics, benefits of ...read more
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DITA XML is a structured content standard used for creating technical documentation.
• DITA XML is a structured content standard for technical documentation

• Commonly used tags include <topic>, <title>, <body>, <section>

• Keywords are used to categorize content for easy retrieval

• DITA mapping is the process of linking topics together in a hierarchy

• Graphics and illustrations can be created and included i...read more
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Q3. What do you know of Agile Methodology and Scrum?
Ans. 
Agile Methodology and Scrum are popular project management frameworks used in software development.
• Agile Methodology is a flexible approach to software development that emphasizes incremental delivery, collaboration, and continuous improvement.

• Scrum is a specific Agile framework that divides work into sprints, with daily stand-up meetings and regular reviews.

• Scrum roles include Product Owner, Scrum Master, and Developm...read more
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Q4. What do you do in case of conflict with SMEs, have you worked with any global audience, what kind of documents have you created, how do you estimate time needed for your document.
Ans. 
In case of conflict with SMEs, I prioritize clear communication and collaboration. I have experience working with global audiences, creating various types of documents, and estimating time needed for each project.
• In case of conflict with SMEs, I prioritize clear communication and collaboration to find a resolution that meets both our needs.

• I have worked with global audiences by adapting my writing style to suit differe...read more
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Q5. How do you receive input, what are DDLC and SDLC, what style guides have you used for creating documents, how do you ensure accuracy in your document.
Ans. 
I receive input through meetings and emails, DDLC is Document Development Life Cycle, SDLC is Software Development Life Cycle, I use APA and Chicago style guides, I ensure accuracy through thorough research and review.
• Receive input through meetings with subject matter experts and stakeholders

• DDLC (Document Development Life Cycle) is the process of creating, editing, and publishing documents

• SDLC (Software Development Li...read more
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Q6. What is design thinking, have you ever communicated with developers, what do you do when you do not have enough information but the deadline is already near?
Ans. 
Design thinking is a problem-solving approach that focuses on understanding the user's needs and creating innovative solutions.
• Design thinking involves empathizing with users, defining the problem, ideating solutions, prototyping, and testing.

• Yes, I have communicated with developers to understand technical aspects and constraints of the project.

• When lacking information near a deadline, I prioritize the most critical as...read more
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Q7. Have you worked with any version control systems?
Ans. 
Yes, I have experience working with version control systems.
• I have used Git for version control in my previous roles.

• I am familiar with branching, merging, and resolving conflicts in Git.

• I have also worked with SVN (Subversion) in the past.
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Q1. Can you begin by introducing yourself and detailing your skills?
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Q2. What is your impression of behavior and appearance during the interview?
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Why do you work for our company, and how do you assess personality?

Initiate a group discussion and evaluate listening skills.

Begin the coding test and assess your mental strength.

Begin the assignment and provide details about your experience with Staranth.

Start the aptitude test and check the language.

Q1. What can you tell me about yourself?
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Q2. What skills and behaviors do you consider essential for success in this role?
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Q1. What do you think about our company?
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Q2. What can you tell me about the goals of our company?
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Q1. What do you think about our company
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Q2. What actions do you take to promote the growth of our company?
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Q1. Questions related to projects and domains
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Q2. DSA based question
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Q1. Team leader will ask about writing codes in different way (optimization)
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Q2. Why would you like to join TCS, Are you Ok for Bangalore location
Ans. 
I am excited to join TCS for the opportunity to work on challenging projects and grow my skills. I am open to Bangalore location.
• Excited about working on challenging projects at TCS

• Opportunity to grow skills and knowledge

• Open to Bangalore location for work
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Q1. This round was managerial round in this round the interviewer was asking if we give you work and you have to give it before a certain deadline how will you manage your personal life.
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Q2. As an immediate joiner we want you to come tomorrow in office is this fine for you?
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Its very easy
Basic maths questions learned up to 10
Basic Apptitude questions

Q1. Tell me about your self Hi My name is Vikram Adithya I am an hard working and passionate engineering student currently perceiveing in gokaraju rangaraju institute of engineering and technology .I stay with...read more
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Q2. Intervier asked about what kind of problems did you solved in leetcode? I said palindrome factorial matrix multiplication etc . Intervier said every one can solve this
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Q3. He asked me about my project role i said I have done documentation in my project he said every one can do that
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Q4. He asked me to write project code
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Q5. He asked me any questions
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Understanding customer pain points and demonstrating genuine care is crucial. Professionalism involves being polite, respectful, and competent. It is important to have knowledge of company products or services. Above all, problem-solving skills are essential, along with a commitment to going above and beyond to find solutions.

Q1. What is your understanding of emotional intelligence?
Ans. 
Emotional intelligence is the ability to recognize, understand, and manage emotions in oneself and others.
• Emotional intelligence involves self-awareness and self-regulation.

• It also includes empathy and social skills.

• Example: Being able to remain calm and composed in a stressful customer interaction.

• Example: Understanding and responding appropriately to a customer's emotions.
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Q2. What is the role of technical customer service?
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Technical customer service involves providing assistance with technical issues and troubleshooting for customers.
• Assisting customers with technical issues related to products or services

• Troubleshooting problems and providing solutions

• Explaining technical information in a clear and understandable way

• Offering guidance on how to use products or services effectively

• Escalating complex technical issues to higher level suppor
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Q3. What is the difference between customer service and technical support?
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Customer service focuses on addressing general inquiries and providing assistance, while technical support deals with resolving technical issues and troubleshooting.
• Customer service involves addressing general inquiries and providing assistance with products or services.

• Technical support focuses on resolving technical issues, troubleshooting problems, and providing solutions related to technology or software.

• Customer s...read more
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Q4. What are technical skills in customer service?
Ans. 
Technical skills in customer service refer to the ability to use various tools and software to efficiently assist customers.
• Proficiency in using customer relationship management (CRM) software

• Ability to troubleshoot technical issues remotely

• Knowledge of online chat platforms and ticketing systems

• Experience with data entry and analysis for customer support

• Familiarity with social media platforms for customer interaction
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Q5. What is customer satisfaction?
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Customer satisfaction is the measure of how happy and content a customer is with a company's products, services, and overall experience.
• Customer satisfaction is the result of meeting or exceeding customer expectations.

• It involves providing excellent customer service, resolving issues promptly, and building strong relationships with customers.

• Measuring customer satisfaction can be done through surveys, feedback forms, a...read more
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Q1. How many years of experience you have in CRM and how did you reach this stage on dynamics CRM?
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Q2. What other CRMs are you aware about.
Ans. 
Some other CRMs include Salesforce, Microsoft Dynamics, and Zoho CRM.
• Salesforce is a popular CRM used by many companies for sales and marketing purposes.

• Microsoft Dynamics is known for its integration with other Microsoft products and its customization options.

• Zoho CRM is a cloud-based CRM solution that offers a wide range of features for managing customer relationships.
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Q3. Are you comfortable with Marketing CRM capabilities? Have you built any give examples.
Ans. 
Yes, I am comfortable with Marketing CRM capabilities and have experience in building and utilizing them.
• I have experience in implementing and customizing Marketing CRM systems to meet business needs.

• I have utilized Marketing CRM capabilities to track customer interactions, manage campaigns, and analyze data for insights.

• I have integrated Marketing CRM with other systems to streamline processes and improve efficiency.

• O...read more
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Q4. Difference between Plugin and Workflow
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Plugins are custom code that can be added to extend functionality, while workflows are automated processes that can be triggered by events.
• Plugins are custom code that can be added to extend the functionality of a system.

• Workflows are automated processes that can be triggered by events in a system.

• Plugins can be used to add new features or customize existing ones.

• Workflows can automate repetitive tasks and streamline p...read more
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Q5. Difference between Canvas App and Model Driven Apps? Have you integrated any with CRM using customisation
Ans. 
Canvas Apps are highly customizable and visually rich, while Model Driven Apps are more structured and data-driven. Both can be integrated with CRM using customizations.
• Canvas Apps allow for more flexibility in design and layout, with drag-and-drop functionality for components.

• Model Driven Apps are more focused on data and business processes, with a predefined data model and UI components.

• Both types of apps can be cust...read more
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Q6. What microsoft certifications you hold? How many are pending renewals
Ans. 
I hold Microsoft certifications in Azure and SQL Server. No pending renewals.
• Certifications in Azure and SQL Server

• No pending renewals
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Q7. How does Power BI help in visualisation? Give me difference between basic and advance dashboards
Ans. 
Power BI helps in visualizing data through interactive and customizable dashboards.
• Power BI allows users to create visually appealing charts, graphs, and maps to represent data in a meaningful way.

• Basic dashboards in Power BI typically include simple visuals like bar charts, line graphs, and pie charts to display key metrics.

• Advanced dashboards in Power BI involve more complex visuals like heat maps, scatter plots, and...read more
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Q8. What are the steps additionally a pro power BI does? More about transformation
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Q9. How many connectors have you worked with in power Apps
Ans. 
I have worked with over 20 connectors in Power Apps, including SharePoint, Outlook, and SQL Server.
• Worked with over 20 connectors in Power Apps

• Familiar with connectors such as SharePoint, Outlook, and SQL Server
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Q10. How good is your C# and .Net? And SQL knowledge.
Ans. 
I have extensive experience with C#, .Net, and SQL.
• Over 5 years of hands-on experience with C# and .Net development

• Proficient in writing complex SQL queries and stored procedures

• Experience in optimizing database performance and data modeling

• Familiar with Entity Framework and LINQ for data access

• Developed multiple web applications using ASP.NET MVC framework
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Q11. Explain me any previous CRM project that you built end to end.
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Implemented a CRM project for a retail company to streamline customer interactions and improve sales.
• Analyzed business requirements and designed the CRM system architecture

• Customized CRM software to fit the specific needs of the retail company

• Integrated CRM with existing systems for seamless data flow

• Trained end users on how to effectively use the CRM system

• Implemented data analytics tools to track customer interaction
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Q12. Have you explored any AI features integrating with CRM? What's your thoughts on Copilot capabilities
Ans. 
Yes, I have explored AI features integrating with CRM and I believe Copilot capabilities can greatly enhance productivity and efficiency.
• I have experience implementing AI chatbots for customer service in CRM systems

• AI features can automate repetitive tasks, improve data accuracy, and provide personalized customer interactions

• Copilot capabilities can assist users in making data-driven decisions and predicting customer b...read more
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Q13. What does Marketing CRM include and explain a marketing Campaign scenario.
Ans. 
Marketing CRM includes customer data management, campaign tracking, lead generation, and customer engagement.
• Customer data management involves storing and organizing customer information such as contact details, purchase history, and preferences.

• Campaign tracking allows marketers to monitor the performance of their marketing campaigns, including metrics like open rates, click-through rates, and conversions.

• Lead generat...read more
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Q14. Difference between workflows and Power automate
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Workflows are a series of tasks that are automated to achieve a specific goal, while Power Automate is a tool that allows users to create automated workflows.
• Workflows are a sequence of tasks that are executed in a specific order to achieve a desired outcome

• Power Automate is a platform that enables users to automate workflows across various applications and services

• Workflows can be manual or automated, while Power Auto...read more
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Q15. In C# can you write code to a plugin quickly? What are classess in C#
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Yes, in C# you can quickly write code to a plugin using classes.
• Yes, in C# you can quickly write code to a plugin by creating a class that implements a specific interface or inherits from a base class.

• Classes in C# are blueprints for creating objects. They can contain fields, properties, methods, events, and more.

• For example, you can create a plugin interface and then create a class that implements that interface to wr
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Q16. Why do you want to join Accenture and how the organisation will benifit from it
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