Oyo Rooms Program Manager Interview Questions and Answers

Q1. Design an app similar to Uber but for Kids.
Ans. 
An app similar to Uber for kids, providing safe and reliable transportation services for children.
• Parents can schedule rides for their children through the app

• Drivers are thoroughly vetted and background checked for safety

• Real-time tracking and notifications for parents to monitor their child's journey

• Option for parents to set restrictions on drop-off locations and who can pick up the child

• Emergency contact feature for...read more
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Q1. How will you measure the success of Google Pay?
Ans. 
The success of Google Pay can be measured through user adoption rates, transaction volume, customer satisfaction, and revenue generated.
• User adoption rates: Tracking the number of users who have downloaded and actively use the Google Pay app.

• Transaction volume: Monitoring the total value and frequency of transactions processed through Google Pay.

• Customer satisfaction: Conducting surveys or analyzing feedback to gauge u...read more
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Design a refrigerator for a Blind person.

Q1. How will you increase the revenue of Netflix by 10x.
Ans. 
To increase Netflix's revenue by 10x, we can focus on expanding the subscriber base, increasing subscription prices, and diversifying revenue streams.
• Expand the subscriber base by targeting new markets and demographics

• Increase subscription prices for premium features or exclusive content

• Diversify revenue streams through partnerships, merchandise sales, or live events
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Q1. What features will you add for WhatsApp and what features will you remove/improve in WhatsApp?
Ans. 
I would add a feature for scheduling messages and improve the privacy settings while removing the 'forwarded' label.
• Add a scheduling feature for messages to be sent at a later time

• Improve privacy settings by allowing users to control who can add them to groups

• Remove the 'forwarded' label to reduce the spread of misinformation
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Q2. Guess estimate: How many people are there in ISB's cafeteria right now?
Ans. 
It is not possible to accurately guess the number of people in ISB's cafeteria without available data.
• Without available data, it is impossible to estimate the number of people in the cafeteria.

• The number of people in the cafeteria can vary greatly depending on the time of day and other factors.

• To provide an accurate estimate, data such as the cafeteria's capacity and current occupancy would be needed.
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Q3. Behavioural questions like greatest failure, Why ISB? Why MakeMyTrip?
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Q4. Questions regarding resume, past experience (Connect past experience with the role that's offered)
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Q1. Design a business plan for RedBus if it wants to enter into Indonesian market (Market Sizing, 4Ps, Competition etc.)
Ans. 
RedBus can enter Indonesian market by targeting the growing middle class and partnering with local bus operators.
• Conduct market research to identify target audience and competition

• Partner with local bus operators to expand network and gain local expertise

• Offer competitive pricing and promotions to attract customers

• Invest in marketing and advertising to increase brand awareness

• Ensure seamless user experience through web...read more
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Q2. In a normal e-commerce user flow, how will you determine the points at which the drop-off rates are high and what to do about them? (Take any e-commerce website and walk through the steps. You can use A/...read more
Ans. 
To determine high drop-off rates in e-commerce user flow, use analytics tools and A/B testing to identify and fix issues.
• Use analytics tools like Google Analytics to track user behavior and identify points of drop-off

• Conduct A/B testing to experiment with different solutions and determine which is most effective

• Address issues such as slow page load times, confusing navigation, and lack of trust signals

• Offer incentives ...read more
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Q3. Design UX to promote a new feature in MakeMyTrip. Where do you want to put the feature, and why? (Data-driven UX. Identify where most clicks/heat map is happening and use A/B Testing)
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Q4. Design a digital video streaming service. GTM and Monetization as well.
Ans. 
A digital video streaming service with GTM and monetization.
• Develop a user-friendly platform with a wide range of video content.

• Implement a robust content delivery network (CDN) for seamless streaming.

• Offer personalized recommendations based on user preferences and viewing history.

• Integrate social sharing features to enhance user engagement.

• Implement a subscription-based model with tiered pricing options.

• Leverage targe...read more
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Q5. Questions regarding resume, past work experience.
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Q1. Develop a 5-year strategy for MakeMyTrip.
Ans. 
Develop a 5-year strategy for MakeMyTrip.
• Expand into new markets and increase customer base

• Invest in technology to improve user experience and streamline operations

• Offer personalized travel packages and loyalty programs

• Partner with airlines and hotels to offer exclusive deals

• Focus on sustainability and responsible tourism

• Explore opportunities in emerging technologies like AI and blockchain
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Q2. How am I a good fit for MakeMyTrip
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Q3. Future goals, long term and short term. How does MakeMyTrip feature in them?
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Q4. Behavioural questions like situation when I had to handle conflict between my manager and my team, situation when I had to go against my manager's requests etc.
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Q1. SQL joins exercise
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Q2. Situation-based case questions related to Product journey
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Q3. Resume based Questions
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Q1. If Payment SR dropped from 78% to 72% how will you do RCA and correct it
Ans. 
I would conduct a Root Cause Analysis (RCA) to identify the reasons for the drop in Payment SR and implement corrective actions.
• Review data trends and patterns to identify any anomalies or correlations

• Interview stakeholders involved in the payment process to gather insights

• Evaluate system performance and potential technical issues

• Analyze customer feedback and complaints related to payments

• Implement corrective actions s...read more
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Q2. Why do you want to change job?
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Q1. Self introduction
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Q2. Mock Sales Pitch
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Q1. Are you looking for a Job Change
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Q2. What is your current CTC
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