Ono Teas Interview Questions and Answers

Sales is the process of persuading potential customers to purchase a product or service.

• Sales involves identifying potential customers and their needs

• It requires building relationships and trust with customers

• Sales involves presenting products or services in a compelling way

• Closing the sale by overcoming objections and negotiating terms

• Follow-up to ensure customer satisfaction and repeat business

Marketing is the process of promoting and selling products or services by understanding customer needs and creating value.

• Identifying target market and customer needs

• Creating and communicating value propositions

• Developing promotional strategies

• Building brand awareness

• Generating leads and sales

Sales is the process of selling products or services to customers in exchange for money.

• Sales involves identifying potential customers and persuading them to make a purchase.

• It includes building relationships with customers to understand their needs and provide solutions.

• Sales also involves negotiating terms of sale and closing deals to generate revenue.

• Examples of sales activities include cold calling, product demonst

Marketing is the process of promoting and selling products or services by understanding customer needs and creating value.

• Identifying target market and customer needs

• Creating and communicating value propositions

• Developing pricing and distribution strategies

• Implementing promotional activities

• Analyzing market trends and competition

• Examples: Coca-Cola's 'Share a Coke' campaign, Apple's product launches

I will focus on expanding our client base, improving customer retention, and implementing targeted marketing strategies.

• Identify new potential clients and reach out to them through various channels

• Analyze customer feedback to improve products/services and increase customer satisfaction

• Develop personalized marketing campaigns to target specific customer segments

• Collaborate with the marketing team to create compelling sa

Challenges, strengths, and weaknesses in previous jobs

• Challenges: adapting to new sales strategies, meeting aggressive targets, handling difficult clients

• Strengths: strong communication skills, ability to build relationships, effective problem-solving

• Weaknesses: time management, difficulty saying no to additional tasks, lack of experience in certain industries

Handled difficult customer complaints and resolved them effectively

• Dealing with irate customers and finding solutions to their problems

• Managing high-pressure situations with professionalism

• Turning negative experiences into positive outcomes through effective communication

• Providing exceptional customer service despite challenging circumstances