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Oberoi Group of Hotels Guest Service Associate Interview Questions and Answers for Freshers

Updated 5 Mar 2024

Oberoi Group of Hotels Guest Service Associate Interview Experiences for Freshers

2 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Mar 2023. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Tell about yourself
  • Q2. Which department you are interested and why
Round 2 - One-on-one 

(1 Question)

  • Q1. What makes you best for this department

I applied via Walk-in and was interviewed in May 2022. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me something about your self?
  • Q2. Tell me about your training?

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep positive and confident during interview and keep smiling!

Guest Service Associate Interview Questions Asked at Other Companies for undefined

asked in ITC Hotels
Q1. 5 international wine name beer name cheese name
Q2. What did you find different about hotels What is check in process
Q3. Type of sushi you know
Q4. How to service food
Q5. Wine region you know

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Jul 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Why do you want to join Lalit Mumbai

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared with basics
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed before Oct 2022. There were 4 interview rounds.

Round 1 - Group Discussion 

Just normal GD session.

Round 2 - HR 

(1 Question)

  • Q1. Simple conversation.
Round 3 - Technical 

(1 Question)

  • Q1. With F&B manager.
Round 4 - One-on-one 

(1 Question)

  • Q1. With HR director.

I applied via Naukri.com and was interviewed before May 2018. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Tell me about your self
  • Ans. 

    I am a dedicated and customer-focused individual with a passion for providing exceptional service.

    • I have experience working in customer service roles

    • I am a good communicator and problem solver

    • I am detail-oriented and organized

    • I enjoy working in a team environment

  • Answered by AI
  • Q2. 5 international wine name beer name cheese name
  • Ans. 

    International wine, beer, and cheese names.

    • Wine: Chianti, Rioja, Sauvignon Blanc

    • Beer: Guinness, Heineken, Corona

    • Cheese: Brie, Gouda, Roquefort

  • Answered by AI

Interview Preparation Tips

General Tips: It's very bad day i was check in the hotel like 10am
And I clear 4 round and I check out 6:30pm
Please check any paper work over there read the paper and then give u signature there is FTC program it's 18month and your salary should be same for 18months please be carefully check every thing
Skills: Communication, Body Language, Presentation Skills
Duration: 1-3 Months

I was interviewed in Dec 2016.

Interview Preparation Tips

Round: Resume Shortlist
Experience: Introducing my self hr take interview after that short list my resume
Tips: For next round u have to wait for call

Round: F&B Director Round
Experience: There is actual test of you knowledge very tuft round
Tips: Good confidence require

Round: General Manager Round
Experience: There is again interview about you confidence and knowledge level
Tips: Be energetic

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Jan 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. TELL ME ABOUT YOUSELF,ABOUT YOUR FAMILY,ABOUT YOUR SPECIALIZATION
Round 3 - One-on-one 

(1 Question)

  • Q1. Same as 1st round of HR

Interview Preparation Tips

Interview preparation tips for other job seekers - If you are fresher than dont hesitate to go for interview..

I applied via Walk-in and was interviewed before Dec 2019. There were 4 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Types of wine
  • Ans. 

    Types of wine include red, white, rosé, sparkling, and fortified wines.

    • Red wines are made from dark-colored grapes and have a rich, bold flavor. Examples include Cabernet Sauvignon and Merlot.

    • White wines are made from light-colored grapes and have a crisp, refreshing taste. Examples include Chardonnay and Sauvignon Blanc.

    • Rosé wines have a pink color and are made from a combination of red and white grapes. Examples incl...

  • Answered by AI
  • Q2. Types of whiskey some brands, Are you capable to do 18 hours shift .
  • Ans. 

    I am familiar with various types of whiskey brands and capable of working 18-hour shifts.

    • I am knowledgeable about popular whiskey brands such as Jack Daniels, Jameson, and Maker's Mark.

    • I am also familiar with different types of whiskey such as bourbon, scotch, and rye.

    • Regarding the 18-hour shift, I am willing and able to work long hours and maintain a positive attitude throughout.

    • I understand the importance of providin...

  • Answered by AI
  • Q3. Cold cuts, types of soup
  • Q4. About yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - you must be confident and know basics of Beverage and food that's it
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before May 2023. There were 2 interview rounds.

Round 1 - HR 

(5 Questions)

  • Q1. Tell me about yourself
  • Ans. My name is sujata thakur and i am from himachal pradesh.i am 19 years old and i have completed my 12th from CBSE board. And also completed my aviation& Hospitality cource from frankfinn. My hobbies are cooking, dancing it makes me happy. And my skills are i am punctual and good communication skills. Thats all about me thankyouu.
  • Answered by Sujata Thakur
  • Q2. How many members in your family
  • Q3. What your father do
  • Q4. Why you want to join this company
  • Q5. Tell me about your skills
Round 2 - Case Study 

Different shapes of pastas

Interview Preparation Tips

Interview preparation tips for other job seekers - If you want to crack your interview first being a good listener and be confident
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before May 2023. There was 1 interview round.

Round 1 - HR 

(3 Questions)

  • Q1. Experience/ freshers
  • Q2. Tell me about your self Types of service Wine making process Names of coffee Types of pasta Basic knowledge of customer service Calling ,making reservations,upselling That much
  • Q3. Salary expectation

Interview Preparation Tips

Interview preparation tips for other job seekers - Basic knowledge of service
Table set up
Coffee names
Wine making process
Types of service

Oberoi Group of Hotels Interview FAQs

How many rounds are there in Oberoi Group of Hotels Guest Service Associate interview for freshers?
Oberoi Group of Hotels interview process for freshers usually has 1-2 rounds. The most common rounds in the Oberoi Group of Hotels interview process for freshers are HR and One-on-one Round.
How to prepare for Oberoi Group of Hotels Guest Service Associate interview for freshers?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Oberoi Group of Hotels. The most common topics and skills that interviewers at Oberoi Group of Hotels expect are Guest Handling, Guest Relations, Guest Service, Hospitality and Hotel.

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Oberoi Group of Hotels Guest Service Associate Interview Process for Freshers

based on 1 interview

Interview experience

5
  
Excellent
View more
Oberoi Group of Hotels Guest Service Associate Salary
based on 146 salaries
₹1.1 L/yr - ₹4 L/yr
16% more than the average Guest Service Associate Salary in India
View more details

Oberoi Group of Hotels Guest Service Associate Reviews and Ratings

based on 45 reviews

4.2/5

Rating in categories

4.3

Skill development

3.3

Work-life balance

3.6

Salary

4.1

Job security

3.7

Company culture

3.3

Promotions

3.6

Work satisfaction

Explore 45 Reviews and Ratings
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