Oberoi Contact Centre Supervisor Interview Questions and Answers

Q1. About family background
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Q2. About myself and working experience
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Normal aptitude questions

Q1. Yourself and experience
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Q2. Cloud computing
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A task or piece of work

Person's Skills, abilities, Environment

Q1. What is your Strength
Ans. 
My strength lies in my ability to effectively communicate, delegate tasks, and problem-solve in a fast-paced environment.
• Strong communication skills - able to clearly convey information and instructions to team members

• Effective delegation - assigning tasks based on team members' strengths and monitoring progress

• Problem-solving skills - able to quickly identify issues and come up with solutions

• Adaptability - can handle ...read more
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Q2. Tell me about yourself
Ans. 
Experienced supervisor with a strong background in team management and problem-solving skills.
• Over 5 years of experience in supervising teams in various industries

• Skilled in conflict resolution and performance management

• Led a team that successfully implemented a new workflow system, resulting in a 20% increase in productivity
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Q3. What is your weakness
Ans. 
One of my weaknesses is that I can be overly critical of my own work, which can sometimes lead to perfectionism.
• I tend to spend too much time on tasks to ensure they are perfect

• I have difficulty delegating tasks because I want to make sure they are done correctly

• I can be overly self-critical and dwell on mistakes
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Q4. Why you are interested in this Job
Ans. 
I am interested in this job because of my passion for leadership and desire to make a positive impact on the team.
• Passion for leadership and team development

• Desire to make a positive impact on the team

• Excited about the opportunity to lead and mentor others
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Q5. Why do you leave your last job
Ans. 
I left my last job to seek new challenges and opportunities for growth.
• Seeking new challenges and opportunities for growth

• Desire for career advancement

• Company restructuring or downsizing

• Relocation to a different city or country
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Online vs offline study which is best

What made u to choode this particular field

Q1. Who is your inspiration
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Q2. My mom and my friends
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Q1. Tell me about Yourself ?
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Q2. Past experience in banking sector
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Impact of social media.

Asking some jd question

Asking 15 aptitude part

Q1. How to mentain data on excel
Ans. 
Maintaining data on Excel involves organizing information in rows and columns, using formulas and functions, and ensuring data accuracy.
• Organize data in rows and columns for easy access and analysis

• Use formulas and functions to perform calculations and manipulate data

• Ensure data accuracy by double-checking entries and using validation tools

• Regularly update and backup data to prevent loss

• Use filters and sorting options
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