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NSB Bpo Solutions

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2.8

based on 595 Reviews

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NSB Bpo Solutions Customer Support Executive Interview Questions and Answers for Experienced

Updated 12 Apr 2023

NSB Bpo Solutions Customer Support Executive Interview Experiences for Experienced

1 interview found

Customer Support Executive Interview Questions & Answers

user image Anonymous

posted on 16 Sep 2022

Round 1 - HR 

(3 Questions)

  • Q1. Introduction & qualification
    • Add your answer
  • Q2. Tell me about your self
    • Add your answer
  • Q3. Experience&this is defferent field from ur experience
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident ur self & reply all questions cold ,be confident

Top trending discussions

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Interview Tips & Stories
1d (edited)
timepasstiwari
·
A Digital Markter
Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question
So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..
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Interview questions from similar companies

Customer Support Executive Interview Questions & Answers

HCLTech user image Anonymous

posted on 16 Mar 2018

I applied via Naukri.com and was interviewed in Sep 2017. There were 6 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. VERSANT TEST(English language and voice test)
    • Add your answer
  • Q2. You will hear small sentences in English and are asked to repeat them, you would hear a small paragraph in English and would be asked some questions regarding the paragraph you've heard
    • Add your answer
  • Q3. Salary discussion
    • Add your answer

Interview Preparation Tips

Round: Resume Shortlist
Experience: Just asks to speak about our selves to test our English language skills

Round: Operations manager round
Experience: Normal questions about our experience and gives details about the process and estimates if we are fit their requirements

General Tips: Easy interview for any one with descent knowledge of English
Skills: Communication
Duration: <1 week

Customer Support Executive Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 22 Apr 2021

I applied via Referral and was interviewed in May 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. What did you do yesterday?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - The intervier is understood me and they was asked me about myself, customer support role and related to any relevant topics

Customer Support Executive Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 17 Jan 2021

I applied via Walk-in and was interviewed before Jan 2020. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Group discussion
    • Add your answer
  • Q2. Operational round
    • Add your answer
  • Q3. HR and salary discussion
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good

Customer Support Executive Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 8 Mar 2022

I was interviewed before Mar 2021.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. Why should we hire you?
    • Add your answer
  • Q2. What are your strengths and weaknesses?
    • Add your answer
  • Q3. Share details of your previous job.
    • Add your answer
  • Q4. What is your family background?
    • Add your answer
  • Q5. Tell me about yourself.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, positive and be real

Customer Support Executive Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 19 Jun 2021

Interview Questionnaire 

1 Question

  • Q1. Self introduction, about our native special and college days etc
    • Add your answer

Customer Support Executive Interview Questions & Answers

Tech Mahindra user image Mo Imran Ansari

posted on 29 Nov 2020

I applied via Naukri.com and was interviewed in May 2021. There were 2 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Tell about Yourself
  • Ans. 

    I am a customer-oriented individual with excellent communication skills and a passion for problem-solving.

    • I have experience in customer service roles, where I have honed my skills in active listening and conflict resolution.

    • I am a quick learner and can adapt to new technologies and processes easily.

    • I am a team player and enjoy collaborating with colleagues to achieve common goals.

    • I am committed to providing exceptional...

    • Answered by AI
    View 1 more answer
  • Q2. They can ask about your city, Education or can give you a random topic on which you will speak for 2-3 mins.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - They just check your confidence level and how good you are in communication and also will check Hindi and English fluency

Customer Support Executive Interview Questions & Answers

EXL Service user image khushu Pardeshi

posted on 25 Jun 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Dec 2023. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Self Brief Introduction
    • Add your answer
Round 2 - Behavioral 

(1 Question)

  • Q1. Moderate level Questions
    • Add your answer
Round 3 - Typing Test 

(1 Question)

  • Q1. Typing test Required Score 30
    • Add your answer

Customer Support Executive Interview Questions & Answers

Infosys BPM user image Anonymous

posted on 25 May 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
2-4 weeks
Result
No response
Round 1 - Aptitude Test 

60 minutes 60 QUestions

Round 2 - One-on-one 

(1 Question)

  • Q1. Share Roles and resposibilites in last organization ? Would u prefer to work on weekend ? Parameters for perfomance measuring
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Know the meaning of NPS and formula to calculate
AHT formula

Customer Support Executive Interview Questions & Answers

EXL Service user image Anonymous

posted on 19 Aug 2022

I applied via Walk-in and was interviewed in Jul 2022. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Introduce yourself ?
    • Add your answer
  • Q2. What was your last ctc?
    • Add your answer
Round 2 - One-on-one 

(3 Questions)

  • Q1. Tell me about yourself?
    • Add your answer
  • Q2. Why you left your last job?
    • Add your answer
  • Q3. Why you didn't try for ijp?
    • Add your answer

Interview Preparation Tips

Topics to prepare for EXL Service Customer Support Executive interview:
  • Communication Skills
Interview preparation tips for other job seekers - If you have alot of time to waste please go there. Very bad interview experience. They made us wait for 2 days .First day they made us wait for the entire day and then had the first round just introduce yourself and that interview took place in front of everyone sitting there. Totally unprofessional. They called us for the 2nd round on the 2nd day at 3pm and made us wait till 7 and then had the interview and still haven't got any reply if selected or not . They don't really care about the people coming there for interview so have alot of time to waste there.
More about working at NSB Bpo Solutions

NSB Bpo Solutions Interview FAQs

How many rounds are there in NSB Bpo Solutions Customer Support Executive interview for experienced candidates?
NSB Bpo Solutions interview process for experienced candidates usually has 2 rounds. The most common rounds in the NSB Bpo Solutions interview process for experienced candidates are Resume Shortlist and HR.
How to prepare for NSB Bpo Solutions Customer Support Executive interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at NSB Bpo Solutions. The most common topics and skills that interviewers at NSB Bpo Solutions expect are Assamese, Customer Service, Domestic BPO, Gujarati and Kannada.
What are the top questions asked in NSB Bpo Solutions Customer Support Executive interview for experienced candidates?

Some of the top questions asked at the NSB Bpo Solutions Customer Support Executive interview for experienced candidates -

  1. She gave me one scenario about 1 topic and I have to just give the answer that ...read more
  2. Experience&this is defferent field from ur experie...read more
  3. Introduction & qualificat...read more

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NSB Bpo Solutions Customer Support Executive Salary
based on 18 salaries
₹1.8 L/yr - ₹3.2 L/yr
19% less than the average Customer Support Executive Salary in India
View more details

NSB Bpo Solutions Customer Support Executive Reviews and Ratings

based on 8 reviews

2.0/5

Rating in categories

2.3

Skill development

2.0

Work-life balance

1.6

Salary

2.2

Job security

2.0

Company culture

1.8

Promotions

2.1

Work satisfaction

Explore 8 Reviews and Ratings
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