Nlb Services Customer Service Executive Interview Questions and Answers

Q1. What does privacy mean to you?
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Q2. Would you rather manage or be managed?
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Q1. Explain "code of conduct".
Ans. 
Code of conduct is a set of rules and guidelines that outline the ethical and professional behavior expected from individuals in a particular organization or profession.
• Code of conduct sets standards for behavior and interactions within an organization.

• It outlines expectations for ethical decision-making and professionalism.

• Violation of the code of conduct can result in disciplinary action.

• Examples include rules on con
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Q2. What is something you are proud of?
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Online assessment that you have to do before the actual interview

Q1. Tell me about yourself
Ans. 
I am a dedicated and empathetic customer care executive with 5 years of experience in resolving customer issues and providing exceptional service.
• 5 years of experience in customer care

• Skilled in resolving customer issues

• Strong communication and problem-solving skills

• Empathetic and patient when dealing with customers
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Q2. Why did you leave your past job
Ans. 
Seeking new challenges and growth opportunities
• Desire for career advancement

• Looking for a new challenge

• Seeking growth opportunities

• Company restructuring led to role changes
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