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Ticketing system design involves creating a platform for users to submit, track, and resolve issues or requests.
Design a user-friendly interface for submitting tickets
Implement a system for assigning tickets to appropriate teams or individuals
Include features for tracking ticket status and communication with users
Consider scalability and performance of the system
Integrate with other tools or systems for seamless workfl
I applied via Walk-in and was interviewed before Jul 2021. There was 1 interview round.
based on 5 interviews
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