Next Wave India Interview Questions, Process, and Tips

Q1. Self introduction
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Q2. Questions related to job
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Q1. What is the benefit of next wave
Ans. 
The benefit of next wave is increased efficiency and productivity through advanced technology and strategies.
• Utilizing advanced technology for better communication and data management

• Implementing innovative strategies to improve customer engagement and satisfaction

• Enhancing team collaboration and performance through streamlined processes

• Staying ahead of competitors by adapting to changing market trends and customer nee
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Q2. How much salary in next wave
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Q1. Tell me about your self
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Q1. Interraction with students
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Q1. Tell me about your self
Ans. 
I am a dedicated and experienced customer support executive with a passion for helping customers resolve their issues.
• I have over 5 years of experience in customer support roles

• I am skilled in handling customer inquiries and complaints

• I am proficient in using CRM systems and ticketing platforms

• I have a strong focus on providing excellent customer service

• I have received positive feedback from customers for my problem-so
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Q2. Any experience in past
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Q3. What will do customer support
Ans. 
Customer support is responsible for assisting customers with their inquiries, issues, and complaints to ensure a positive experience.
• Provide assistance to customers via phone, email, chat, or in person

• Resolve customer complaints and issues in a timely and efficient manner

• Maintain a positive and professional attitude at all times

• Listen actively to customers to understand their needs and concerns

• Document customer interac...read more
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Q1. 1.Why r u choose this type of job?
Ans. I have experienced this type of job role nd learn more skills in this job.face any problem with confidence.nd more interested in problem solving situations.
Answered by Pebbeti Swetha
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Q2. 2.R u continue this type of job role or other jobs?
Ans. Yes ,am continue this type of jobs .cause first of all I learn nd improve my skills all about this job role .
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