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Next Wave India Customer Support Executive Interview Questions and Answers

Updated 28 Jun 2024

Next Wave India Customer Support Executive Interview Experiences

1 interview found

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(3 Questions)

  • Q1. Tell me about your self
  • Ans. 

    I am a dedicated and experienced customer support executive with a passion for helping customers resolve their issues.

    • I have over 5 years of experience in customer support roles

    • I am skilled in handling customer inquiries and complaints

    • I am proficient in using CRM systems and ticketing platforms

    • I have a strong focus on providing excellent customer service

    • I have received positive feedback from customers for my problem-so

  • Answered by AI
  • Q2. Any experience in past
  • Q3. What will do customer support
  • Ans. 

    Customer support is responsible for assisting customers with their inquiries, issues, and complaints to ensure a positive experience.

    • Provide assistance to customers via phone, email, chat, or in person

    • Resolve customer complaints and issues in a timely and efficient manner

    • Maintain a positive and professional attitude at all times

    • Listen actively to customers to understand their needs and concerns

    • Document customer interac...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Good solving customer problems
Every time support you customer
Good advice front customer
Don't mistake on customer side

Interview questions from similar companies

I applied via Campus Placement and was interviewed in Oct 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Were do you see yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - Good the hiring process is fine but idk anything further
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Campus Placement and was interviewed in Dec 2022. There were 2 interview rounds.

Round 1 - Group Discussion 

Was easy to get through, easy topics were given.

Round 2 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Some questions based on sales

Interview Preparation Tips

Interview preparation tips for other job seekers - Only good communication is needed, with some knowledge about sale's and marketing
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
-
Result
Selected Selected

I applied via Campus Placement and was interviewed before Apr 2023. There was 1 interview round.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Why sales you are from tech bg
  • Q2. What is your long term goal
  • Q3. Wht is you dream in 5 yrs

Interview Preparation Tips

Interview preparation tips for other job seekers - Normally they heard my sales pitch
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Sep 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Assignment 

Talk to me like, I'm a customer. Mock sales call. Sell me this course.

Round 3 - HR 

(2 Questions)

  • Q1. How do you manage stress?
  • Q2. Are you willing to relocate near the office?

Interview Preparation Tips

Interview preparation tips for other job seekers - Learn sales trechnique. Have confidence and basic phone etiquete.

I applied via Naukri.com and was interviewed in Oct 2022. There were 6 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Reasoning and calculative questions, current affairs, regular questions, hobbies .

Round 3 - Group Discussion 

A particular topic related to a market up and downs.

Round 4 - HR 

(2 Questions)

  • Q1. Recruitment process , of Hr Planning and processing how to recruit a best employee
  • Q2. HR rights and powers, HR directing an interview whole process.
Round 5 - One-on-one 

(2 Questions)

  • Q1. Personal interview, Introduction, job related questions company profile
  • Q2. Skill development, market index
Round 6 - Assignment 

Giving a particular tast which employee can do to prove this how eligible for this job opportunity

Interview Preparation Tips

Topics to prepare for Echobooom Management & Entrepreneurial Solutions Sales Executive interview:
  • Marketing mix
  • Service Quality Management
Interview preparation tips for other job seekers - Best questions to best answers . Recruitment of knowledgeable employee

I applied via Naukri.com and was interviewed in Nov 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. About previous companies.
  • Q2. About my self

Interview Preparation Tips

Interview preparation tips for other job seekers - Go with formal dress code.
Positive attitude.

I applied via Company Website and was interviewed in Aug 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Aptitude is the best part of salesman.

Round 3 - Group Discussion 

Group discussion is improve of sales of company.

Round 4 - HR 

(1 Question)

  • Q1. Do you know sale in the market.
  • Ans. 

    Yes, I am aware of the current sales trends in the market.

    • I keep myself updated with the latest market trends and sales figures.

    • I regularly attend industry conferences and seminars to stay informed.

    • I have experience in analyzing sales data and identifying areas for improvement.

    • For example, in my previous role, I noticed a decline in sales for a particular product and implemented a targeted marketing campaign to boost s...

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Coca-Cola Company Sales Executive interview:
  • No courses ar suggest for interv
Interview preparation tips for other job seekers - I am hard working and verykeen learn new things. lam completed in sales. B2B sales, marketing research technigues, client handeling and compititor analysis.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Nov 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

Be confident inquiry about your past experience

Round 3 - Aptitude Test 

Your confidence .your look your knowledge about concern area , with business turnover

Interview Preparation Tips

Interview preparation tips for other job seekers - Examine your past experience and product which was you dealing.how face chalange and how to deal with
beverages products according to your knowledge
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Feb 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Experience and qualification

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident!

Next Wave India Interview FAQs

How many rounds are there in Next Wave India Customer Support Executive interview?
Next Wave India interview process usually has 1 rounds. The most common rounds in the Next Wave India interview process are HR.

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Next Wave India Customer Support Executive Interview Process

based on 1 interview

Interview experience

3
  
Average
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