Search

Interview Questions

  • Reviews
  • Salaries
  • Interview Questions
  • About Company
  • Benefits
  • Jobs
  • Office Photos
  • Community
+ Contribute
notification
notification
Login
Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by Next Wave India Team. If you also belong to the team, you can get access from here

Next Wave India Verified Tick

Compare button icon Compare button icon Compare
3.6

based on 65 Reviews

Filter interviews by

Next Wave India Customer Support Executive Interview Questions and Answers

Updated 28 Jun 2024

Next Wave India Customer Support Executive Interview Experiences

1 interview found

Customer Support Executive Interview Questions & Answers

user image Anonymous

posted on 28 Jun 2024

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(3 Questions)

  • Q1. Tell me about your self
    • Add your answer
  • Q2. Any experience in past
    • Add your answer
  • Q3. What will do customer support
  • Ans. 

    Customer support is responsible for assisting customers with their inquiries, issues, and complaints to ensure a positive experience.

    • Provide assistance to customers via phone, email, chat, or in person

    • Resolve customer complaints and issues in a timely and efficient manner

    • Maintain a positive and professional attitude at all times

    • Listen actively to customers to understand their needs and concerns

    • Document customer interac...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good solving customer problems
Every time support you customer
Good advice front customer
Don't mistake on customer side

Top trending discussions

View All
Interview Tips & Stories
2w
gandalfthepurple
Verified Icon
·
works at
MicroEnergy Credits, Corp.
SQL and Python Interview Tips needed ASAP!
My SQL and Python technical round is in 3 days and I need a list of important topics to practice for Python. I have worked on NumPy and Pandas libraries at my current workplace. Need an exhaustive list of topics that you guys have been asked in DA/BA role interviews. The interview is for a Big4 company. Any help is much appreciated!
Got a question about Next Wave India?
Ask anonymously on communities.

Interview questions from similar companies

Customer Support Executive Interview Questions & Answers

CTS Consulting & Technical Support user image Anonymous

posted on 4 Dec 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Walk through on cv and basic ques
    • Add your answer

Customer Support Executive Interview Questions & Answers

Intellipaat Software Solutions user image Anonymous

posted on 5 Jun 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Dec 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself
    • Add your answer

Customer Support Executive Interview Questions & Answers

DISH TV user image Ritz Roy

posted on 20 Dec 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Nov 2023. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. About your self
    • Add your answer
  • Q2. And laptop configuration
    • Add your answer
Round 2 - Trainer 

(1 Question)

  • Q1. Laptop configuration, previous work details
    • Add your answer
Round 3 - Assignment 

General knowledge test and aptitude test

Customer Care Executive Interview Questions & Answers

Reliance Communications user image Anonymous

posted on 8 Dec 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Dec 2023. There were 3 interview rounds.

Round 1 - Assignment 

Basic English knowledge

Round 2 - HR 

(2 Questions)

  • Q1. Tell about your self
    • Add your answer
  • Q2. Is there any experience in this field
    • Add your answer
Round 3 - Behavioral 

(2 Questions)

  • Q1. Testing your communication skills
    • Add your answer
  • Q2. Cheking fluency in hindi and English
    • Add your answer

Interview Preparation Tips

Topics to prepare for Reliance Communications Customer Care Executive interview:
  • Strong Communication Skills
  • Fluency
  • Listening
  • Public Speaking
Interview preparation tips for other job seekers - Try to work in your communication skills. It will help you to get the job. Very friendly interviews.

Customer Service Executive Interview Questions & Answers

Country Holidays Travel India user image Anonymous

posted on 27 Dec 2022

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Asking for work experience .
    • Add your answer
  • Q2. SKILLS AND WEEAKNESS
    • Add your answer
Round 3 - One-on-one 

(2 Questions)

  • Q1. WHAT YOU SEE IN YOURSELF
    • Add your answer
  • Q2. HOW YOU OVERCOME CHALLANGES
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - WORK FROM HOME OPPORTINITIES AND COMPANY GOODWILL CHECK BEFORE

Customer Support Executive Interview Questions & Answers

CTS Consulting & Technical Support user image Anonymous

posted on 4 Dec 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Walk through on cv and basic ques
    • Add your answer

Customer Service Executive Interview Questions & Answers

Intellipaat Software Solutions user image Anonymous

posted on 11 Jun 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Walk me through your profile, mock call
    • Add your answer

Customer Support Executive Interview Questions & Answers

DISH TV user image Anonymous

posted on 10 Mar 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Mar 2023. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Basic introduction
    • Add your answer
Round 2 - HR 

(2 Questions)

  • Q1. Basic Introduction
    • Add your answer
  • Q2. Tell me something about your town/district
    • Add your answer
Round 3 - Aptitude Test 

Very easy and basic type of analytical questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare your introduction well.
Be confident.

Customer Service Manager Interview Questions & Answers

Reliance Communications user image Anonymous

posted on 5 Jul 2022

I applied via campus placement at Dr Ram Manohar Lohia Avadh University, Faizabad and was interviewed before Jul 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. 1. Why did you decide to apply to this role? 2. What experience do you have that would be relevant to this role? 3. Tell me about your experience in … 4. What did you like most about the job description? 5...
  • Ans. 

    Why did you decide to apply to this role?

    • I have always been passionate about providing excellent customer service

    • I have previous experience in managing a customer service team

    • I am excited about the opportunity to contribute to the growth and success of the company

    • Answered by AI
    Add your answer

Interview Preparation Tips

Topics to prepare for Reliance Communications Customer Service Manager interview:
  • Review the job description
  • Consider your eligibility for th
  • Tell me about yourself?
Interview preparation tips for other job seekers - Market yourself. ...
Apply even if you're not fully qualified. ...
Job search like it's your job. ...
Use informational interviews to network. ...
Set yourself apart with letters of recommendation. ...
Know yourself and what you want. ...
Pump yourself up and stay positive.
More about working at Next Wave India

Next Wave India Interview FAQs

How many rounds are there in Next Wave India Customer Support Executive interview?
Next Wave India interview process usually has 1 rounds. The most common rounds in the Next Wave India interview process are HR.

Tell us how to improve this page.

Next Wave India Interviews By Designations

Interview Questions for Popular Designations

Next Wave India Customer Support Executive Interview Process

based on 1 interview

Interview experience

3
  
Average
View more

Customer Support Executive Interview Questions from Similar Companies

Tech Mahindra Customer Support Executive Interview Questions
3.5
 • 91 Interviews
Wipro Customer Support Executive Interview Questions
3.7
 • 13 Interviews
TCS Customer Support Executive Interview Questions
3.7
 • 6 Interviews
Infosys Customer Support Executive Interview Questions
3.6
 • 5 Interviews
Hexaware Technologies Customer Support Executive Interview Questions
3.5
 • 4 Interviews
DISH TV Customer Support Executive Interview Questions
3.5
 • 3 Interviews
HCLTech Customer Support Executive Interview Questions
3.5
 • 2 Interviews
LTIMindtree Customer Support Executive Interview Questions
3.8
 • 2 Interviews
Mphasis Customer Support Executive Interview Questions
3.4
 • 2 Interviews
CTS Consulting & Technical Support Customer Support Executive Interview Questions
3.7
 • 1 Interview
View all
Next Wave India Salaries in India
Officer
16 salaries
unlock blur

₹2.2 L/yr - ₹4 L/yr

Production Officer
11 salaries
unlock blur

₹2.1 L/yr - ₹2.8 L/yr

Front end Developer
5 salaries
unlock blur

₹3 L/yr - ₹6 L/yr

QA Officer
5 salaries
unlock blur

₹2 L/yr - ₹2.2 L/yr

Trainee
5 salaries
unlock blur

₹2.5 L/yr - ₹4.5 L/yr

Explore more salaries
Compare Next Wave India with

TCS

3.7
Compare

Infosys

3.6
Compare

Wipro

3.7
Compare

HCLTech

3.5
Compare
Popular Calculators
Are you paid fairly?
Monthly In-hand Salary Calculator
Gratuity Calculator
HRA Calculator
Salary Hike Calculator
Did you find this page helpful?
Yes No
write
Share an Interview