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Naukri Customer Care Executive Interview Questions and Answers for Freshers

Updated 15 Feb 2022

Naukri Customer Care Executive Interview Experiences for Freshers

1 interview found

I applied via Company Website and was interviewed in Aug 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Tell me about yourself.
  • Ans. 

    I am a dedicated and experienced Customer Care Executive with a passion for providing excellent service.

    • I have worked in the customer service industry for 5 years.

    • I have a strong ability to empathize with customers and understand their needs.

    • I am skilled in resolving customer complaints and finding solutions to their problems.

    • I have received multiple awards for my outstanding performance in customer care.

    • I am fluent in...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Customer service and customer care is best job I don't know I'm fresher I'm very interested ..

Interview questions from similar companies

I applied via Company Website and was interviewed in Sep 2021. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Best selling products
  • Q2. Very low budget
  • Q3. Time to time delivery

Interview Preparation Tips

Interview preparation tips for other job seekers - Amazon largest shopping company very fast and growth all discounts products

I applied via Naukri.com and was interviewed in May 2019. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. They asked about How have you developed Business in your Ex Company

Interview Preparation Tips

Interview preparation tips for other job seekers - I explained that we rigorously used to do telling calling as well as Birthday-Anniversary wish and offer calling and thus we used to develop our Business. I was First Got Hired through Consultancy via Naukari and after seeing my performance, Amazon-Prione consumed me to the main business on pay roll.

I applied via Naukri.com and was interviewed in May 2019. There were 4 interview rounds.

Interview Questionnaire 

7 Questions

  • Q1. Work experience
  • Q2. R u comfertable traveling
  • Ans. 

    Yes, I am comfortable traveling for work.

    • I have experience traveling for work in my previous roles.

    • I am adaptable and enjoy exploring new places.

    • I am willing to travel for client meetings and conferences.

    • I understand the importance of face-to-face interactions in sales.

    • I am organized and can handle the logistics of travel efficiently.

  • Answered by AI
  • Q3. What is your study status
  • Q4. Graduate
  • Q5. Can u join immediatly
  • Q6. Will you able to sell product by showing them on thier phone screen on the app
  • Q7. This is something new,but India is going through digitalisation,so ofcourse that wouldnt be that problem.

Interview Preparation Tips

Interview preparation tips for other job seekers - It was good,i got selected,after two days i got a cl bck,and on 3 days i did my joining procedure

I applied via Campus Placement and was interviewed in May 2019. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Tell me about yourself?
  • Q2. How to sell pen
  • Ans. 

    To sell a pen, highlight its unique features and benefits, and show how it can solve a customer's problem.

    • Ask the customer about their needs and how they use pens

    • Highlight the pen's unique features, such as a comfortable grip or smooth ink flow

    • Explain how the pen can solve the customer's problem, such as helping them write more neatly or quickly

    • Offer a demonstration of the pen's features and benefits

    • Create a sense of u...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep Calm and don't be nervous. And listen the questions carefully. And then answer in your way.

I applied via Walk-in and was interviewed before May 2020. There were 4 interview rounds.

Interview Questionnaire 

6 Questions

  • Q1. Tell me about yourself
  • Q2. Sell the pen to me
  • Ans. 

    I will sell you a pen that is not just a writing instrument, but a tool for success and self-expression.

    • Highlight the pen's features and benefits

    • Emphasize its versatility and convenience

    • Share success stories and testimonials

    • Offer a limited-time promotion or discount

  • Answered by AI
  • Q3. Why you choose carrer in sales
  • Q4. Why should we hire you
  • Q5. Tell me about the company
  • Q6. Aptitude test and grammer test

Interview Preparation Tips

Interview preparation tips for other job seekers - Just try to make eye contact it helps to build your confidence. Don't hesitate and try to make communication as a normal conversation don't show you are afraid or you don't know tge answer and last advice make your own answer don't copy from any website or google
All the best

I applied via Approached by Company and was interviewed before Aug 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

My work experience and my knowledge

Interview Preparation Tips

Topics to prepare for Udaan Sales Executive interview:
  • Hard-work
  • Self confidence
  • Punchualty
  • customer support
  • Computer operator
Interview preparation tips for other job seekers - Only experience person and very hardworking person and honest and punchal

I applied via Referral and was interviewed before Jan 2021. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. How much years of experience you have in sales?
  • Q2. What is difference between sales and marketing?
  • Q3. What target you had to achieve in your previous role?

Interview Preparation Tips

Interview preparation tips for other job seekers - It lasted for around 20 minutes.

I applied via Recruitment Consultant and was interviewed in Nov 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Why r u joining policybazaar.com?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident when u r giving the interview and make eye contact or don't be hesitate and speak with energy and make interaction with interviewer.

I applied via Referral and was interviewed before Apr 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(4 Questions)

  • Q1. Why you are joining our company?
  • Q2. To get better experience so my future will secure to work company like you. I will do my best for company.
  • Q3. Many others like this
  • Q4. According to question.

Interview Preparation Tips

Topics to prepare for Amazon Sales Executive interview:
  • Bioinformatics
  • Excel
  • Export
  • Marketing
  • Sales
  • Communication Skills
  • Computer
  • Accounting
Interview preparation tips for other job seekers - Do your best don't give up until you will not succeed in life .

Naukri Interview FAQs

How many rounds are there in Naukri Customer Care Executive interview for freshers?
Naukri interview process for freshers usually has 2 rounds. The most common rounds in the Naukri interview process for freshers are Resume Shortlist and HR.

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