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Namecheap Customer Support Executive Interview Questions and Answers

Updated 7 Oct 2024

2 interviews found

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Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 2-4 weeks
Result
Selected  Selected

I applied via Indeed and was interviewed in Feb 2024.

2 Interview Rounds

1

Assignment Round

English test easy and fine

2

One-on-one Round (2 Questions)

  • Q1. Demo of chat process
  • Q2. Demo chat with client
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 2-4 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed before Oct 2023.

2 Interview Rounds

1

Versant test Round (1 Question)

  • Q1. Introduce yourself
2

Technical Round (1 Question)

  • Q1. What is hosting?

Skills evaluated in this interview

Interview questions from similar companies

Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 No response

I applied via LinkedIn and was interviewed in Mar 2024.

1 Interview Round

1

teams Round (1 Question)

  • Q1. Past experiences

Interview Preparation Tips

Interview preparation tips for other job seekers - prepare text in advence
Interview experience
1
 Bad
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 Not Selected

I was interviewed in Mar 2023.

5 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (2 Questions)

  • Q1. Self introduction with confidence
  • Q2. Tell me about networking IT support
3

Technical Round (1 Question)

  • Q1. Answer the questions for customer
4

One-on-one Round (1 Question)

  • Q1. How do you handle the customer with high temper
5

HR Round (1 Question)

  • Q1. Follow the instructions give me

Interview Preparation Tips

Interview preparation tips for other job seekers - Joining immediately offer letter
Work permit for your life
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 No response

I applied via LinkedIn and was interviewed in Mar 2024.

1 Interview Round

1

teams Round (1 Question)

  • Q1. Past experiences

Interview Preparation Tips

Interview preparation tips for other job seekers - prepare text in advence
Interview experience
4
 Good
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I was interviewed in Feb 2024.

1 Interview Round

1

One-on-one Round (1 Question)

  • Q1. Tell me about yourself
Interview experience
1
 Bad
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 Not Selected

I was interviewed in Mar 2023.

5 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

HR Round (2 Questions)

  • Q1. Self introduction with confidence
  • Q2. Tell me about networking IT support
3

Technical Round (1 Question)

  • Q1. Answer the questions for customer
4

One-on-one Round (1 Question)

  • Q1. How do you handle the customer with high temper
5

HR Round (1 Question)

  • Q1. Follow the instructions give me

Interview Preparation Tips

Interview preparation tips for other job seekers - Joining immediately offer letter
Work permit for your life

Customer Care Executive Interview Questions

CGS user image Idrees Ahmed

posted on 12 Mar 2022

I applied via Naukri.com and was interviewed in Feb 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

Aptitude Test Round

Good

3

HR Round (4 Questions)

  • Q1. What are your salary expectations?
  • Q2. Tell me about yourself.
  • Q3. Why are you looking for a change?
  • Q4. Where do you see yourself in 5 years?

Interview Preparation Tips

Interview preparation tips for other job seekers - It was a great experience. Nice Interview by HR. Very well responsible.

Namecheap Interview FAQs

How many rounds are there in Namecheap Customer Support Executive interview?
Namecheap interview process usually has 2 rounds. The most common rounds in the Namecheap interview process are Assignment, One-on-one Round and Technical.
What are the top questions asked in Namecheap Customer Support Executive interview?

Some of the top questions asked at the Namecheap Customer Support Executive interview -

  1. What is hosti...read more
  2. Demo chat with cli...read more
  3. Demo of chat proc...read more

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Namecheap Customer Support Executive Salary
based on 5 salaries
₹3 L/yr - ₹4.2 L/yr
20% more than the average Customer Support Executive Salary in India
View more details

Namecheap Customer Support Executive Reviews and Ratings

based on 3 reviews

5.0/5

Rating in categories

5.0

Skill development

4.6

Work-Life balance

4.2

Salary & Benefits

4.6

Job Security

4.6

Company culture

4.6

Promotions/Appraisal

4.6

Work Satisfaction

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