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Namecheap Technical Support Executive Interview Questions and Answers

Updated 5 Nov 2024

Interview questions from similar companies

Technical Support Executive Interview Questions & Answers

CGS user image Anonymous

posted on 26 Oct 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Self details and experience.
    • Add your answer
  • Q2. Regarding experience and technical questions for OS
    • Add your answer
Round 3 - One-on-one 

(2 Questions)

  • Q1. Final face to face with manager round.
    • Add your answer
  • Q2. * Technical questions regarding OS. * Troubleshooting steps. * software installation.
    • Add your answer

Interview Preparation Tips

Topics to prepare for CGS Technical Support Executive interview:
  • Operating Systems
  • Troubleshooting
  • Hardware Troubleshooting

Technical Support Engineer Interview Questions & Answers

Tricentis India user image Anonymous

posted on 4 Nov 2023

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
6-8 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in May 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. General Discussion
    • Add your answer
Round 3 - Technical 

(1 Question)

  • Q1. Past experience related questions
    • Add your answer

Technical Support Engineer Interview Questions & Answers

DISYS user image Anonymous

posted on 27 Dec 2022

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Campus Placement and was interviewed in Nov 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Group Discussion 

They generally ask over a small topic which we come across daily in our day-to-day life. They ask me ....Is 75% in colleges should be mandatory or not..??

Round 3 - Technical 

(1 Question)

  • Q1. They will ask questions only related to your resume.. whatever you have provided to them.
  • Ans. Must know the basic coding of SQL
    • Answered Anonymously
    Add your answer
Round 4 - HR 

(1 Question)

  • Q1. They will ask tricky questions..so be prepared. Don't blabber anything infront of them.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't be totally honest with the HR.. regarding your previous job.or interview.

Technical Support Engineer Interview Questions & Answers

Saama Technologies user image Anonymous

posted on 19 Dec 2022

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Nov 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Basic SQL Questions were asked
    • Add your answer
  • Q2. Questions were asked on AWS S3, EC2
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Overall interview process was good. Two rounds were taken followed by HR discussion.

Customer Support Executive Interview Questions & Answers

CGS user image Anonymous

posted on 11 Apr 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via LinkedIn and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - teams 

(1 Question)

  • Q1. Past experiences
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - prepare text in advence

Technical Support Engineer Interview Questions & Answers

Tricentis India user image Anonymous

posted on 12 May 2022

I applied via LinkedIn and was interviewed in Nov 2021. There were 3 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Previous company's job role
    • Add your answer
Round 2 - Technical 

(1 Question)

  • Q1. Technical in depth questions
    • Add your answer
Round 3 - About the company you are going 

(1 Question)

  • Q1. Taken by Company's Director
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep searching for your desire job and never give up.

Customer Support Executive Interview Questions & Answers

CGS user image Abhi Jeremy

posted on 30 Mar 2023

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I was interviewed in Mar 2023.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Self introduction with confidence
    • Add your answer
  • Q2. Tell me about networking IT support
  • Ans. 

    Networking IT support involves providing technical assistance to users with network-related issues.

    • Diagnosing and resolving network connectivity issues

    • Configuring network devices such as routers and switches

    • Monitoring network performance and identifying potential issues

    • Providing remote support to users

    • Collaborating with other IT professionals to maintain network security

    • Training users on network best practices

    • Staying u...

    • Answered by AI
    Add your answer
Round 3 - Technical 

(1 Question)

  • Q1. Answer the questions for customer
    • Add your answer
Round 4 - One-on-one 

(1 Question)

  • Q1. How do you handle the customer with high temper
    • Add your answer
Round 5 - HR 

(1 Question)

  • Q1. Follow the instructions give me
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Joining immediately offer letter
Work permit for your life

Skills evaluated in this interview

Technical Support Engineer Interview Questions & Answers

CGS user image Riya koley

posted on 25 Jan 2022

I applied via Naukri.com and was interviewed in Oct 2022. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Previous company experiences and about roles and responsibilities.
    • Add your answer
  • Q2. Salary discussion and some basic formalities for onboarding
    • Add your answer
  • Q3. What kind of basic problems are there in a laptop or a desktop? What are the parts available in a desktop? About os related issues or some networking related query.
  • Ans. 

    Basic problems in laptops/desktops, desktop parts, OS and networking issues.

    • Basic problems: slow performance, overheating, hardware failure, software issues

    • Desktop parts: motherboard, CPU, RAM, hard drive, power supply, graphics card

    • OS issues: installation, updates, compatibility, driver issues

    • Networking issues: connectivity, speed, security

    • Answered by AI
    Add your answer

Interview Preparation Tips

Topics to prepare for CGS Technical Support Engineer interview:
  • Device Drivers
  • Operating Systems
  • Computer Hardware
  • Network Engineering
Interview preparation tips for other job seekers - Enjoy the time and friendship you get inside organisation. Team leader and L2 are quite awesome but need to ask more query about process to learn new things for level up.

Skills evaluated in this interview

Technical Support Executive Interview Questions & Answers

CGS user image Anonymous

posted on 26 Oct 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Be truthful in your resume. It is very easy to catch false or lies during the interview by asking basic questions.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Self details and experience.
    • Add your answer
  • Q2. Regarding experience and technical questions for OS
    • Add your answer
Round 3 - One-on-one 

(2 Questions)

  • Q1. Final face to face with manager round.
    • Add your answer
  • Q2. * Technical questions regarding OS. * Troubleshooting steps. * software installation.
    • Add your answer

Interview Preparation Tips

Topics to prepare for CGS Technical Support Executive interview:
  • Operating Systems
  • Troubleshooting
  • Hardware Troubleshooting
More about working at Namecheap

Namecheap Interview FAQs

How many rounds are there in Namecheap Technical Support Executive interview?
Namecheap interview process usually has 1 rounds. The most common rounds in the Namecheap interview process are Aptitude Test.

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Namecheap Technical Support Executive Salary
based on 7 salaries
₹2.5 L/yr - ₹3.8 L/yr
11% less than the average Technical Support Executive Salary in India
View more details

Namecheap Technical Support Executive Reviews and Ratings

based on 1 review

5.0/5

Rating in categories

4.0

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4.0

Work-life balance

4.0

Salary

4.0

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4.0

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4.0

Promotions

5.0

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