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based on 30 Reviews

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Namecheap Technical Support Executive Interview Questions and Answers

Updated 5 Nov 2024

Interview questions from similar companies

Customer Support Executive Interview Questions & Answers

CGS user image Abhi Jeremy

posted on 30 Mar 2023

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I appeared for an interview in Mar 2023.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Self introduction with confidence
    • Add your answer
  • Q2. Tell me about networking IT support
  • Ans. 

    Networking IT support involves providing technical assistance to users with network-related issues.

    • Diagnosing and resolving network connectivity issues

    • Configuring network devices such as routers and switches

    • Monitoring network performance and identifying potential issues

    • Providing remote support to users

    • Collaborating with other IT professionals to maintain network security

    • Training users on network best practices

    • Staying u...

    • Answered by AI
    Add your answer
Round 3 - Technical 

(1 Question)

  • Q1. Answer the questions for customer
    • Add your answer
Round 4 - One-on-one 

(1 Question)

  • Q1. How do you handle the customer with high temper
    • Add your answer
Round 5 - HR 

(1 Question)

  • Q1. Follow the instructions give me
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Joining immediately offer letter
Work permit for your life

Skills evaluated in this interview

Customer Support Executive Interview Questions & Answers

CGS user image Anonymous

posted on 11 Apr 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via LinkedIn and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - teams 

(1 Question)

  • Q1. Past experiences
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - prepare text in advence

Technical Support Executive Interview Questions & Answers

Primus Global Technologies user image Anonymous

posted on 3 Dec 2022

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. What about yourself?
    • Add your answer
  • Q2. What is yours high qualification?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - No advice..only to opportunity for me. Please job seekers give me chance...to proof myself.

Technical Support Executive Interview Questions & Answers

CGS user image Anonymous

posted on 26 Oct 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Self details and experience.
    • Add your answer
  • Q2. Regarding experience and technical questions for OS
    • Add your answer
Round 3 - One-on-one 

(2 Questions)

  • Q1. Final face to face with manager round.
    • Add your answer
  • Q2. * Technical questions regarding OS. * Troubleshooting steps. * software installation.
    • Add your answer

Interview Preparation Tips

Topics to prepare for CGS Technical Support Executive interview:
  • Operating Systems
  • Troubleshooting
  • Hardware Troubleshooting

Technical Support Engineer Interview Questions & Answers

CGS user image Anonymous

posted on 14 May 2021

Interview Questionnaire 

2 Questions

  • Q1. What does BIOS stand for?
  • Ans. 

    BIOS stands for Basic Input/Output System.

    • BIOS is a firmware that initializes hardware during the boot process.

    • It provides the computer with basic instructions on how to load the operating system.

    • BIOS settings can be accessed and modified through a setup utility.

    • Examples of BIOS manufacturers include AMI (American Megatrends Inc.) and Phoenix Technologies.

    • Answered by AI
    View 1 more answer
  • Q2. How would you troubleshoot a PC which is overheating and shutting down.
  • Ans. 

    To troubleshoot an overheating PC, check for dust buildup, ensure proper ventilation, monitor CPU usage, and check for faulty hardware.

    • Check for dust buildup in the fans and heatsinks

    • Ensure proper ventilation by checking the placement of the PC and the surrounding environment

    • Monitor CPU usage to identify any processes that may be causing excessive heat

    • Check for faulty hardware such as a malfunctioning fan or power supp...

    • Answered by AI
    Add your answer

Skills evaluated in this interview

Technical Support Engineer Interview Questions & Answers

CGS user image Anonymous

posted on 30 Oct 2022

I applied via Approached by Company and was interviewed before Oct 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Assignment 

General Assignment for grammar check

Round 3 - One-on-one 

(5 Questions)

  • Q1. Introduction about your self
  • Ans. Should be polite and Confident while giving your answers
    • Answered Anonymously
    Add your answer
  • Q2. BGC verification about your education and experience
  • Ans. Once BGC is done, should be knowledgeable of laptop and pc hardware is suggestible
    • Answered Anonymously
    Add your answer
  • Q3. Difference between RAM & ROM
  • Ans. Should say a few differences between both
    • Answered Anonymously
    View 2 more answers
  • Q4. What are the typed of software that we use on our systems
  • Ans. Should say about the OS available in the market
    • Answered Anonymously
    View 1 more answer
  • Q5. What was your expectations about salary
  • Ans. 

    I expect a salary that reflects my skills, experience, and the industry standards for a Technical Support Engineer.

    • Research industry standards: For example, the average salary for a Technical Support Engineer in my area is around $60,000 to $70,000.

    • Consider my experience: With over 3 years in technical support, I believe a salary in the range of $65,000 to $75,000 is reasonable.

    • Value of skills: My proficiency in troubl...

    • Answered by AI
    View 1 more answer

Interview Preparation Tips

Topics to prepare for CGS Technical Support Engineer interview:
  • Laptop Support
  • Computer Hardware
  • Electronics
Interview preparation tips for other job seekers - Request you to be polite and confident about yourself, Should be an expert in Communication skills

Skills evaluated in this interview

Technical Lead Interview Questions & Answers

Saama Technologies user image Anonymous

posted on 25 Nov 2021

I applied via Referral and was interviewed in Oct 2021. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. SQL queries, joins, lead lag functions,
    • Add your answer
  • Q2. Unix scripting, snowflake, cloud technology background, practical experience
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview was more of technical check, mostly bon SQL queries as I was considered as ETL developer.

Technical Support Engineer Interview Questions & Answers

Saama Technologies user image Anonymous

posted on 19 Dec 2022

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Nov 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Basic SQL Questions were asked
    • Add your answer
  • Q2. Questions were asked on AWS S3, EC2
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Overall interview process was good. Two rounds were taken followed by HR discussion.

Customer Care Executive Interview Questions & Answers

CGS user image

posted on 12 Mar 2022

I applied via Naukri.com and was interviewed in Feb 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Good

Round 3 - HR 

(4 Questions)

  • Q1. What are your salary expectations?
    • Add your answer
  • Q2. Tell me about yourself.
    • Add your answer
  • Q3. Why are you looking for a change?
    • Add your answer
  • Q4. Where do you see yourself in 5 years?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It was a great experience. Nice Interview by HR. Very well responsible.
More about working at Namecheap

Namecheap Interview FAQs

How many rounds are there in Namecheap Technical Support Executive interview?
Namecheap interview process usually has 1 rounds. The most common rounds in the Namecheap interview process are Aptitude Test.

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Namecheap Technical Support Executive Interview Process

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Namecheap Technical Support Executive Salary
based on 7 salaries
₹2.5 L/yr - ₹3.8 L/yr
12% less than the average Technical Support Executive Salary in India
View more details

Namecheap Technical Support Executive Reviews and Ratings

based on 2 reviews

4.2/5

Rating in categories

4.0

Skill development

3.6

Work-life balance

4.0

Salary

3.6

Job security

4.4

Company culture

3.6

Promotions

4.5

Work satisfaction

Explore 2 Reviews and Ratings
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