Muthoot Finance Junior Relationship Executive Interview Questions, Process, and Tips

To handle customers effectively, it is important to listen actively, empathize, provide solutions, and maintain a positive attitude.

• Listen actively to understand customer needs and concerns.

• Empathize with customers to show understanding and build rapport.

• Provide prompt and effective solutions to customer issues.

• Maintain a positive attitude and remain calm, even in challenging situations.

• Communicate clearly and effectiv...read more

Our product is a comprehensive customer relationship management (CRM) software that helps businesses manage and enhance their relationships with clients.

• Our CRM software allows businesses to store and organize customer information in one centralized database.

• It helps businesses track and manage customer interactions, including emails, phone calls, meetings, and notes.

• Our product provides analytics and reporting feature...read more