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10+ Muthoot Finance Junior Relationship Executive Interview Questions and Answers

Updated 5 Feb 2025

Q1. Who is the prime minister, defenfe minister & chief minister of india?

Ans.

The current Prime Minister of India is Narendra Modi, the Defence Minister is Rajnath Singh and the Chief Minister varies by state.

  • Narendra Modi has been the Prime Minister of India since 2014.

  • Rajnath Singh is the current Defence Minister of India.

  • The Chief Minister varies by state as India has a federal system of government.

  • For example, the Chief Minister of Maharashtra is Uddhav Thackeray, while the Chief Minister of Uttar Pradesh is Yogi Adityanath.

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Q2. 2.What do you know about muthoot finance?

Ans.

Muthoot Finance is a leading non-banking financial company in India, providing gold loans and other financial services.

  • Muthoot Finance is a part of the Muthoot Group, founded in 1939.

  • It is headquartered in Kerala, India.

  • The company specializes in providing gold loans, where customers can pledge their gold ornaments in exchange for funds.

  • Muthoot Finance has a wide network of branches across India, making it easily accessible to customers.

  • Apart from gold loans, they also offer ...read more

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Muthoot Finance Junior Relationship Executive Interview Questions and Answers for Freshers
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Q3. How can handle your customer?

Ans.

To handle customers effectively, it is important to listen actively, empathize, provide solutions, and maintain a positive attitude.

  • Listen actively to understand customer needs and concerns.

  • Empathize with customers to show understanding and build rapport.

  • Provide prompt and effective solutions to customer issues.

  • Maintain a positive attitude and remain calm, even in challenging situations.

  • Communicate clearly and effectively to ensure customer satisfaction.

  • Follow up with custome...read more

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Q4. What is the Golden Rules of accountancy?

Ans.

The Golden Rules of accountancy are basic principles to maintain accurate financial records.

  • Debit the receiver, credit the giver

  • Debit what comes in, credit what goes out

  • Debit expenses and losses, credit income and gains

  • These rules ensure accuracy and consistency in financial records

  • For example, when a company receives cash from a customer, the cash account is debited and the accounts receivable account is credited

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Q5. How to explain your product?

Ans.

Our product is a comprehensive customer relationship management (CRM) software that helps businesses manage and enhance their relationships with clients.

  • Our CRM software allows businesses to store and organize customer information in one centralized database.

  • It helps businesses track and manage customer interactions, including emails, phone calls, meetings, and notes.

  • Our product provides analytics and reporting features to help businesses gain insights into customer behavior ...read more

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Q6. How will you seek customers?

Ans.

I will seek customers through various channels such as social media, referrals, and networking events.

  • Utilize social media platforms to reach out to potential customers

  • Ask for referrals from satisfied customers

  • Attend networking events and conferences to meet new prospects

  • Collaborate with other businesses to expand customer base

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Q7. How will you convince customers to purchase our products?

Ans.

I will highlight the unique features and benefits of our products, provide personalized recommendations based on customer needs, offer special promotions or discounts, and ensure excellent customer service.

  • Highlight the unique features and benefits of our products

  • Provide personalized recommendations based on customer needs

  • Offer special promotions or discounts

  • Ensure excellent customer service

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Q8. do you know how to value the gold of the customer

Ans.

Yes, I am familiar with the process of valuing gold based on its purity and weight.

  • I am knowledgeable about the current market value of gold.

  • I can assess the purity of gold using testing methods such as acid testing or electronic testing.

  • I understand how to calculate the value of gold based on its weight and purity percentage.

  • I am familiar with different units of measurement used in valuing gold, such as grams or troy ounces.

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Q9. What do you know about muthoot finance

Ans.

Muthoot Finance is a leading finance company in India known for providing gold loans and other financial services.

  • Founded in 1939 by M. George Muthoot

  • Specializes in gold loans, money transfer, foreign exchange, and wealth management services

  • Has a wide network of branches across India and abroad

  • Listed on the Bombay Stock Exchange and National Stock Exchange of India

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Q10. Where is the headquarter of the company

Ans.

The headquarters of the company is located in New York City.

  • Located in New York City

  • Central hub for company operations

  • Key decision-making center

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Q11. How will you meet the daily target?

Ans.

I will meet the daily target by setting clear goals, prioritizing tasks, staying organized, and communicating effectively with team members.

  • Set specific daily goals to focus on

  • Prioritize tasks based on urgency and importance

  • Stay organized by using tools like to-do lists or project management software

  • Communicate effectively with team members to coordinate efforts and support each other

  • Regularly track progress towards the daily target and make adjustments as needed

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Q12. Do you know how to apprise the gold

Ans.

Apprising gold involves evaluating its value based on factors like purity, weight, and market trends.

  • Apprising gold involves assessing its purity, weight, and market value.

  • Factors like karat purity, weight in grams, and current market price are considered.

  • Appraisal methods include acid testing, electronic testing, and weighing the gold.

  • Knowledge of gold market trends and pricing is essential for accurate appraisal.

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Q13. What you know about muthoot finance

Ans.

Muthoot Finance is a leading finance company in India known for providing gold loans and other financial services.

  • Muthoot Finance was established in 1939 and is headquartered in Kerala, India.

  • The company primarily offers gold loans to individuals and businesses against gold jewelry.

  • Muthoot Finance has a wide network of branches across India and also operates in other countries like the UAE, Sri Lanka, and the US.

  • Apart from gold loans, Muthoot Finance also provides services li...read more

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Q14. Who is finance minister

Ans.

The current finance minister of India is Nirmala Sitharaman.

  • Nirmala Sitharaman is the first full-time female finance minister of India.

  • She assumed office on May 31, 2019.

  • She is a member of the Bharatiya Janata Party (BJP).

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Q15. Handling of work pressure

Ans.

I handle work pressure by prioritizing tasks, staying organized, taking breaks, and seeking support when needed.

  • Prioritize tasks based on deadlines and importance

  • Stay organized with to-do lists and calendars

  • Take short breaks to recharge and avoid burnout

  • Seek support from colleagues or supervisors when feeling overwhelmed

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Q16. 5 short key of computer

Ans.

Keyboard, mouse, monitor, CPU, printer

  • Keyboard is used for inputting data

  • Mouse is used for navigating on screen

  • Monitor displays visual output

  • CPU processes data and executes commands

  • Printer produces hard copies of documents

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Interview Process at Muthoot Finance Junior Relationship Executive

based on 51 interviews
3 Interview rounds
Resume Shortlist Round
Aptitude Test Round
HR Round
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