Junior Relationship Executive

20+ Junior Relationship Executive Interview Questions and Answers

Updated 5 Feb 2025
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Q1. Who is the prime minister, defenfe minister & chief minister of india?

Ans.

The current Prime Minister of India is Narendra Modi, the Defence Minister is Rajnath Singh and the Chief Minister varies by state.

  • Narendra Modi has been the Prime Minister of India since 2014.

  • Rajnath Singh is the current Defence Minister of India.

  • The Chief Minister varies by state as India has a federal system of government.

  • For example, the Chief Minister of Maharashtra is Uddhav Thackeray, while the Chief Minister of Uttar Pradesh is Yogi Adityanath.

Q2. 2.What do you know about muthoot finance?

Ans.

Muthoot Finance is a leading non-banking financial company in India, providing gold loans and other financial services.

  • Muthoot Finance is a part of the Muthoot Group, founded in 1939.

  • It is headquartered in Kerala, India.

  • The company specializes in providing gold loans, where customers can pledge their gold ornaments in exchange for funds.

  • Muthoot Finance has a wide network of branches across India, making it easily accessible to customers.

  • Apart from gold loans, they also offer ...read more

Junior Relationship Executive Interview Questions and Answers for Freshers

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Q3. How can handle your customer?

Ans.

To handle customers effectively, it is important to listen actively, empathize, provide solutions, and maintain a positive attitude.

  • Listen actively to understand customer needs and concerns.

  • Empathize with customers to show understanding and build rapport.

  • Provide prompt and effective solutions to customer issues.

  • Maintain a positive attitude and remain calm, even in challenging situations.

  • Communicate clearly and effectively to ensure customer satisfaction.

  • Follow up with custome...read more

Q4. What is the Golden Rules of accountancy?

Ans.

The Golden Rules of accountancy are basic principles to maintain accurate financial records.

  • Debit the receiver, credit the giver

  • Debit what comes in, credit what goes out

  • Debit expenses and losses, credit income and gains

  • These rules ensure accuracy and consistency in financial records

  • For example, when a company receives cash from a customer, the cash account is debited and the accounts receivable account is credited

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Q5. How to explain your product?

Ans.

Our product is a comprehensive customer relationship management (CRM) software that helps businesses manage and enhance their relationships with clients.

  • Our CRM software allows businesses to store and organize customer information in one centralized database.

  • It helps businesses track and manage customer interactions, including emails, phone calls, meetings, and notes.

  • Our product provides analytics and reporting features to help businesses gain insights into customer behavior ...read more

Q6. How many businesses divisions does muthoot group have?

Ans.

Muthoot Group has 20 diversified business divisions.

  • Muthoot Finance

  • Muthoot Capital Services

  • Muthoot Homefin

  • Muthoot Insurance Brokers

  • Muthoot Money

  • Muthoot Exim

  • Muthoot Global

  • Muthoot Housing Finance

  • Muthoot Microfin

  • Muthoot Pappachan Group

  • Muthoot Precious Metals

  • Muthoot Risk Insurance and Broking Services

  • Muthoot Securities

  • Muthoot Vehicle and Asset Finance

  • Muthoot Wealth Management Services

  • Muthoot Blue

  • Muthoot Gold Point

  • Muthoot Money Transfer

  • Muthoot Forex

  • Muthoot Institute of Technology ...read more

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Q7. How will you seek customers?

Ans.

I will seek customers through various channels such as social media, referrals, and networking events.

  • Utilize social media platforms to reach out to potential customers

  • Ask for referrals from satisfied customers

  • Attend networking events and conferences to meet new prospects

  • Collaborate with other businesses to expand customer base

Q8. How will you convince customers to purchase our products?

Ans.

I will highlight the unique features and benefits of our products, provide personalized recommendations based on customer needs, offer special promotions or discounts, and ensure excellent customer service.

  • Highlight the unique features and benefits of our products

  • Provide personalized recommendations based on customer needs

  • Offer special promotions or discounts

  • Ensure excellent customer service

Q9. Do you have knowledge of sales?

Ans.

Yes, I have knowledge of sales.

  • I have experience in sales through my previous job as a sales associate.

  • I have completed sales training courses and workshops.

  • I am familiar with sales techniques such as prospecting, cold calling, and closing deals.

  • I have achieved sales targets consistently in my previous role.

  • I have a good understanding of customer relationship management (CRM) systems and how they support sales processes.

Q10. do you know how to value the gold of the customer

Ans.

Yes, I am familiar with the process of valuing gold based on its purity and weight.

  • I am knowledgeable about the current market value of gold.

  • I can assess the purity of gold using testing methods such as acid testing or electronic testing.

  • I understand how to calculate the value of gold based on its weight and purity percentage.

  • I am familiar with different units of measurement used in valuing gold, such as grams or troy ounces.

Q11. What do you know about muthoot finance

Ans.

Muthoot Finance is a leading finance company in India known for providing gold loans and other financial services.

  • Founded in 1939 by M. George Muthoot

  • Specializes in gold loans, money transfer, foreign exchange, and wealth management services

  • Has a wide network of branches across India and abroad

  • Listed on the Bombay Stock Exchange and National Stock Exchange of India

Q12. Where is the headquarter of the company

Ans.

The headquarters of the company is located in New York City.

  • Located in New York City

  • Central hub for company operations

  • Key decision-making center

Q13. How will you meet the daily target?

Ans.

I will meet the daily target by setting clear goals, prioritizing tasks, staying organized, and communicating effectively with team members.

  • Set specific daily goals to focus on

  • Prioritize tasks based on urgency and importance

  • Stay organized by using tools like to-do lists or project management software

  • Communicate effectively with team members to coordinate efforts and support each other

  • Regularly track progress towards the daily target and make adjustments as needed

Q14. Do you know how to apprise the gold

Ans.

Apprising gold involves evaluating its value based on factors like purity, weight, and market trends.

  • Apprising gold involves assessing its purity, weight, and market value.

  • Factors like karat purity, weight in grams, and current market price are considered.

  • Appraisal methods include acid testing, electronic testing, and weighing the gold.

  • Knowledge of gold market trends and pricing is essential for accurate appraisal.

Q15. What you know about muthoot finance

Ans.

Muthoot Finance is a leading finance company in India known for providing gold loans and other financial services.

  • Muthoot Finance was established in 1939 and is headquartered in Kerala, India.

  • The company primarily offers gold loans to individuals and businesses against gold jewelry.

  • Muthoot Finance has a wide network of branches across India and also operates in other countries like the UAE, Sri Lanka, and the US.

  • Apart from gold loans, Muthoot Finance also provides services li...read more

Q16. Greatest media of Maharashtra

Ans.

The greatest media of Maharashtra is the Marathi language.

  • Marathi language is the official language of Maharashtra and is widely spoken and understood by the people.

  • Marathi newspapers like Lokmat, Sakal, and Maharashtra Times have a huge readership in the state.

  • Marathi television channels like Zee Marathi, Star Pravah, and Colors Marathi are popular among the viewers.

  • Marathi cinema, also known as Marathi Chitrapat, has a rich history and has produced many critically acclaimed...read more

Q17. Who is finance minister

Ans.

The current finance minister of India is Nirmala Sitharaman.

  • Nirmala Sitharaman is the first full-time female finance minister of India.

  • She assumed office on May 31, 2019.

  • She is a member of the Bharatiya Janata Party (BJP).

Q18. Handling of work pressure

Ans.

I handle work pressure by prioritizing tasks, staying organized, taking breaks, and seeking support when needed.

  • Prioritize tasks based on deadlines and importance

  • Stay organized with to-do lists and calendars

  • Take short breaks to recharge and avoid burnout

  • Seek support from colleagues or supervisors when feeling overwhelmed

Q19. 5 short key of computer

Ans.

Keyboard, mouse, monitor, CPU, printer

  • Keyboard is used for inputting data

  • Mouse is used for navigating on screen

  • Monitor displays visual output

  • CPU processes data and executes commands

  • Printer produces hard copies of documents

Q20. Introduction of ur selves

Ans.

We are a team of dedicated professionals with diverse backgrounds and skills, united by our passion for building strong relationships with clients.

  • Introduce each team member briefly, highlighting their unique strengths and experiences

  • Mention the common goal of providing excellent customer service and fostering long-lasting partnerships

  • Share any relevant achievements or projects that showcase your team's capabilities

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