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20 questions includes verbal, quantitative and English grammar
I applied via Naukri.com and was interviewed in Sep 2022. There were 3 interview rounds.
When handling an angry customer, it is important to remain calm, listen actively, empathize with their concerns, offer a solution, and follow up to ensure satisfaction.
Remain calm and composed
Listen actively and let the customer vent their frustrations
Empathize with their concerns and acknowledge their feelings
Offer a solution or alternative to address their issue
Follow up with the customer to ensure their satisfaction
Simple general knowledge on shipping and maths logically reasoning.
Msc Agency India interview questions for popular designations
I applied via Referral and was interviewed before Aug 2023. There was 1 interview round.
Basic shipping logistics
I applied via Walk-in and was interviewed before Jun 2023. There were 2 interview rounds.
Geography, countries capital and ports, English grammar
I applied via Approached by Company and was interviewed in Feb 2022. There was 1 interview round.
I appeared for an interview in Nov 2021.
Top trending discussions
I applied via Campus Placement and was interviewed before Apr 2020. There were 4 interview rounds.
I applied via LinkedIn and was interviewed before May 2020. There was 1 interview round.
based on 5 interviews
Interview experience
based on 55 reviews
Rating in categories
Deputy Manager
15
salaries
| ₹6.5 L/yr - ₹17.5 L/yr |
Executive Accountant
12
salaries
| ₹3 L/yr - ₹4.2 L/yr |
Assistant Manager
9
salaries
| ₹4.5 L/yr - ₹9 L/yr |
Executive
8
salaries
| ₹1.7 L/yr - ₹3 L/yr |
Export Executive
7
salaries
| ₹3.2 L/yr - ₹4.3 L/yr |
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