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Msc Agency India Customer Service Executive Interview Questions and Answers

Updated 16 Mar 2022

Msc Agency India Customer Service Executive Interview Experiences

1 interview found

I applied via Approached by Company and was interviewed in Feb 2022. There was 1 interview round.

Round 1 - HR 

(3 Questions)

  • Q1. What are your salary expectations?
  • Q2. Share details of your previous job.
  • Q3. Why are you looking for a change?

Interview Preparation Tips

Interview preparation tips for other job seekers - I have just new job for sales & marketing and customer service sales for shipping industry

Interview questions from similar companies

I applied via Walk-in and was interviewed before Feb 2020. There were 5 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. There are many questions which has been asked from me while giving interview in zomato as customer care executive. Some of them are :- Q1 This question will asked by any organization which is tell me abou...
  • Q2. Q2 They will give you one page and one topic then you have to write on that topic arount 150 Words to check your typing skills. Q3 Then you have to do typing test the minimum typing speed should be 30...

Interview Preparation Tips

Interview preparation tips for other job seekers - The interview is long but it very easy . Main thing is mocktest learn all the things in training and then you can join the company easily.

I applied via Naukri.com and was interviewed in Jul 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Tell me about yourself.
  • Q2. Why Customer service?
  • Ans. 

    Customer service allows me to help and support customers, ensuring their satisfaction and building strong relationships.

    • I enjoy interacting with people and solving their problems.

    • Customer service allows me to use my communication and problem-solving skills.

    • I find fulfillment in providing excellent service and exceeding customer expectations.

    • Building strong relationships with customers leads to loyalty and repeat busine...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and do not fumble.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Fair and was interviewed in Aug 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(3 Questions)

  • Q1. Tell me about your self
  • Q2. Thanku for giving my opputonity my name is md asif ahemd i am 22 years old
  • Q3. Tell me about your experince

Interview Preparation Tips

Interview preparation tips for other job seekers - Mangement good

I applied via AmbitionBox and was interviewed in Jul 2022. There was 1 interview round.

Round 1 - One-on-one 

(5 Questions)

  • Q1. How many interview I'm interested In customer service executive Job requirment
  • Q2. Job title Online work from home
  • Q3. What was second round
  • Q4. Which job location requirements
  • Q5. What was job title for customer care executive
  • Ans. 

    The job title for customer care executive is Customer Service Executive.

    • The job involves handling customer queries and complaints.

    • The executive is responsible for providing solutions to customer problems.

    • They may also be required to upsell or cross-sell products and services.

    • The job requires excellent communication and problem-solving skills.

    • Examples of companies that hire customer service executives include Amazon, Ap

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - I'm first time attend by this application so I'm not sure 100% job requirements available or not
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via AmbitionBox and was interviewed before May 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tele phonenic interview
  • Q2. Introduction your self,
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I appeared for an interview before Jan 2024.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Salef introduction
  • Q2. Job experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Team work,helpfully,atmosphere is suitable
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Introduce yourself
  • Q2. Your hobbies , Why do you want to work in this company

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and fluent in English. Dress neatly.

I applied via Job Fair and was interviewed before Mar 2021. There was 1 interview round.

Round 1 - HR 

(5 Questions)

  • Q1. Share details of your previous job.
  • Q2. What is your family background?
  • Q3. What are your strengths and weaknesses?
  • Q4. Tell me about yourself.
  • Q5. What are your salary expectations?

Interview Preparation Tips

Interview preparation tips for other job seekers - To be honest power is the state of mind
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. If the Zomato delivered non veg food instead of veg food but will we do you
  • Ans. 

    I would apologize for the mistake, offer a replacement meal, and ensure the correct order is delivered promptly.

    • Apologize sincerely for the error

    • Offer a replacement meal or refund

    • Ensure the correct order is delivered promptly

    • Provide a discount or voucher for future orders as a gesture of goodwill

  • Answered by AI

Msc Agency India Interview FAQs

How many rounds are there in Msc Agency India Customer Service Executive interview?
Msc Agency India interview process usually has 1 rounds. The most common rounds in the Msc Agency India interview process are HR.

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Msc Agency India Customer Service Executive Salary
based on 4 salaries
₹2.6 L/yr - ₹4 L/yr
At par with the average Customer Service Executive Salary in India
View more details

Msc Agency India Customer Service Executive Reviews and Ratings

based on 2 reviews

1.3/5

Rating in categories

3.0

Skill development

1.2

Work-life balance

3.1

Salary

4.9

Job security

4.1

Company culture

1.2

Promotions

1.2

Work satisfaction

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