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Mobikwik Senior Manager Interview Questions and Answers

Updated 10 Jun 2024

Mobikwik Senior Manager Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. About work experience.
  • Q2. About your working and how you manage the things on day to day activities to achieve results.
Round 2 - One-on-one 

(7 Questions)

  • Q1. About yourself, your experience your education.
  • Q2. About your work experience since starting of your carrier.
  • Q3. About your family background.
  • Q4. What is your working to achieve your numbers.
  • Q5. How do you reduce idle percentage.
  • Ans. 

    To reduce idle percentage, focus on optimizing workflow, improving communication, setting clear goals, and monitoring performance.

    • Optimize workflow by identifying and eliminating bottlenecks or inefficiencies.

    • Improve communication among team members to ensure tasks are being completed efficiently.

    • Set clear goals and expectations for employees to keep them focused and motivated.

    • Monitor performance regularly to identify ...

  • Answered by AI
  • Q6. How do you increase the productivity of your callers.
  • Ans. 

    Increasing caller productivity through training, motivation, and efficient tools.

    • Provide comprehensive training on product knowledge and communication skills

    • Implement performance incentives to motivate callers to meet and exceed targets

    • Utilize efficient call center software and tools to streamline processes and improve efficiency

  • Answered by AI
  • Q7. What are the strategies you are using to enhance your callers productivity and make them fruitful.
  • Ans. 

    I implement training programs, provide resources, set clear goals, and offer regular feedback to enhance caller productivity.

    • Implementing training programs to improve skills and knowledge

    • Providing resources such as tools and technology to streamline processes

    • Setting clear goals and expectations for callers to work towards

    • Offering regular feedback and coaching to help callers improve performance

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Nothing

Senior Manager Jobs at Mobikwik

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Interview questions from similar companies

I applied via Naukri.com and was interviewed before Jun 2021. There were 4 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Concept questions - what are the steps that you will follow to analyse the issue
Round 2 - Case Study 

Case study on two of three business questions.

Round 3 - One-on-one 

(1 Question)

  • Q1. Questions from someone outside of the team to check the overall fitment
Round 4 - HR 

(1 Question)

  • Q1. What skills needed to perform well in the job ...blah blah

Interview Preparation Tips

Interview preparation tips for other job seekers - Job profile and actual work has no link...depends on your luck

I was interviewed in Oct 2016.

Interview Questionnaire 

3 Questions

  • Q1. How will you launch a product if business development and legal areas are sorted
  • Ans. 

    I would create a comprehensive marketing plan, including market research, target audience identification, pricing strategy, and promotional tactics.

    • Conduct market research to identify target audience and competitors

    • Develop a pricing strategy based on cost analysis and market demand

    • Create a promotional plan including advertising, PR, and social media campaigns

    • Coordinate with sales team to ensure product availability and...

  • Answered by AI
  • Q2. It was more of a discussion, wherein HR manager expressed their expectations from the employee.
  • Q3. Resume based round

Interview Preparation Tips

Round: Case Study Interview
Tips: Take your time and answer in a structured approach.

I applied via Recruitment Consultant and was interviewed in Sep 2021. There were 3 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. Ds algo 2 questions
  • Q2. Make your own hashmap randomize function to provide random key
  • Ans. 

    Create a function to generate a random key for a hashmap.

    • Use a combination of Math.random() and Math.floor() to generate a random index for the array of keys.

    • Ensure that the generated key is not already in use in the hashmap.

    • Return the generated key.

  • Answered by AI
  • Q3. Design patterns and LLD
  • Q4. Spring basic annotations
  • Q5. What is bean bean lifecycle rest webservices put post delete get fetch
  • Ans. 

    Bean lifecycle is the process of creating, initializing, using, and destroying a Java bean. REST webservices use HTTP methods like GET, POST, PUT, and DELETE to perform CRUD operations.

    • Bean lifecycle involves four stages: instantiation, initialization, usage, and destruction.

    • REST webservices use HTTP methods to perform CRUD operations: GET (fetch), POST (create), PUT (update), and DELETE (delete).

    • RESTful APIs follow th...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep calm while thinking logics and data structures

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Dec 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. How you connect with company? I do cold calling to HR and Finance heads of company and pitch them our products and services
  • Q2. How do you manage customer complaints and service request? Being connected with them and consistently asking for feedback makes customer faithful and helped me to manage long lasting relationship with clie...

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and clear about thoughts. Be prepared before participating for interview.

I applied via Recruitment Consultant and was interviewed in Sep 2021. There were 4 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Data structures & algorithm
  • Q2. Spring basic annotations
  • Q3. Low level design
  • Q4. Design patterns

Interview Preparation Tips

Interview preparation tips for other job seekers - Must have strong knowledge of collections java 8 spring basics SQL queries group by as well as LLD
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Interview by SH 

(3 Questions)

  • Q1. Overall Experience
  • Ans. 

    I have over 10 years of experience in software development, with expertise in full stack development, project management, and team leadership.

    • Over 10 years of experience in software development

    • Expertise in full stack development

    • Strong project management skills

    • Proven track record in team leadership

    • Proficient in various programming languages such as Java, Python, and JavaScript

  • Answered by AI
  • Q2. Previous Records
  • Ans. 

    Previous records are essential for evaluating a candidate's past performance and experience.

    • Previous records provide insight into a candidate's work history and achievements

    • Look for consistency and progression in roles and responsibilities

    • Check for any gaps in employment or frequent job changes

    • Verify the accuracy of information provided by the candidate

    • Consider any relevant certifications or awards received

  • Answered by AI
  • Q3. Going forward hr round
Round 2 - HR 

(2 Questions)

  • Q1. Basics Discuss with Employee.
  • Q2. Salary
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
-

I applied via LinkedIn and was interviewed in Jul 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Please explain about yourself and questions on what you do
  • Q2. Gave a small brief to start with and then full details

Interview Preparation Tips

Interview preparation tips for other job seekers - Be clear about what you did, and what need to be done
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Jun 2023. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Personal and professional background
  • Q2. Salary expectations
Round 2 - One-on-one 

(4 Questions)

  • Q1. How do you do monthly planning
  • Ans. 

    I do monthly planning by setting goals, creating a detailed schedule, allocating resources, monitoring progress, and adjusting as needed.

    • Set clear goals for the month

    • Create a detailed schedule outlining tasks and deadlines

    • Allocate resources such as budget, manpower, and materials

    • Monitor progress regularly to ensure goals are being met

    • Adjust the plan as needed based on feedback and changes in circumstances

  • Answered by AI
  • Q2. What factors do you consider for risk management
  • Ans. 

    Factors for risk management include identifying risks, assessing their impact, developing mitigation strategies, and monitoring progress.

    • Identifying potential risks and uncertainties

    • Assessing the likelihood and impact of each risk

    • Developing strategies to mitigate or manage risks

    • Monitoring and reviewing risks regularly

    • Implementing contingency plans in case of unexpected events

  • Answered by AI
  • Q3. What do you expect to do in your new profile
  • Q4. How do you plan to work in a fast paced industry

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare wrt the earlier job responsibilities and answer confidently
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Dec 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell a story about yourself
  • Ans. A long story said short and ambition.
  • Answered Anonymously
  • Q2. About my work experiences
  • Ans. Elaborated for 30 mins on all my skills, talent and achievements
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Be yourself, tell the truth, many times its appreciated.
Contribute & help others!
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Mobikwik Interview FAQs

How many rounds are there in Mobikwik Senior Manager interview?
Mobikwik interview process usually has 2 rounds. The most common rounds in the Mobikwik interview process are One-on-one Round.
How to prepare for Mobikwik Senior Manager interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Mobikwik. The most common topics and skills that interviewers at Mobikwik expect are Marketing, Reconciliation, CRM, Campaign Management and Digital Marketing.
What are the top questions asked in Mobikwik Senior Manager interview?

Some of the top questions asked at the Mobikwik Senior Manager interview -

  1. What are the strategies you are using to enhance your callers productivity and ...read more
  2. How do you increase the productivity of your calle...read more
  3. How do you reduce idle percenta...read more

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Mobikwik Senior Manager Interview Process

based on 2 interviews

Interview experience

4.5
  
Good
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Mobikwik Senior Manager Salary
based on 29 salaries
₹10 L/yr - ₹39 L/yr
At par with the average Senior Manager Salary in India
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Mobikwik Senior Manager Reviews and Ratings

based on 5 reviews

2.4/5

Rating in categories

2.4

Skill development

3.1

Work-life balance

2.3

Salary

2.4

Job security

2.1

Company culture

2.1

Promotions

2.9

Work satisfaction

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Senior Manager - Call Center Collections

Gurgaon / Gurugram

10-15 Yrs

Not Disclosed

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