MMI SOFTWARES Customer Support Executive Interview Questions and Answers

Q1. How many years of experiance you have
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Q1. Past experiences
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Q1. Tell me about your self
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Q1. Self introduction with confidence
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Q2. Tell me about networking IT support
Ans. 
Networking IT support involves providing technical assistance to users with network-related issues.
• Diagnosing and resolving network connectivity issues

• Configuring network devices such as routers and switches

• Monitoring network performance and identifying potential issues

• Providing remote support to users

• Collaborating with other IT professionals to maintain network security

• Training users on network best practices

• Staying u...read more
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Q1. Answer the questions for customer
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Q1. How do you handle the customer with high temper
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Q1. Follow the instructions give me
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Q1. How many years of Experiance
Ans. 
I have 5 years of experience in customer support roles.
• I have worked in customer support for 5 years.

• I have experience handling customer queries and complaints.

• I have developed strong communication and problem-solving skills in my 5 years of experience.
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Q1. Your experiance
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Q1. What is customer sapoot executive
Ans. 
A customer support executive is a professional who provides assistance and guidance to customers regarding products or services.
• Resolves customer queries and complaints

• Provides product information and troubleshooting assistance

• Maintains customer records and feedback

• Ensures customer satisfaction and retention

• May involve communication through various channels like phone, email, chat, or social media
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What is customer sapoot executive

Q1. What is customer sapoot executive
Ans. 
A customer support executive is a professional who provides assistance and guidance to customers regarding products or services.
• They handle customer queries and complaints through various channels such as phone, email, or chat.

• They ensure customer satisfaction by resolving issues and providing solutions.

• They may also provide product or service information, process orders, and handle returns or refunds.

• They need to have...read more
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Q1. What is customer sapoot executive
Ans. 
A customer support executive is a professional who provides assistance and guidance to customers regarding products or services.
• Resolves customer queries and complaints

• Provides product information and troubleshooting assistance

• Maintains customer records and feedback

• Ensures customer satisfaction and retention

• May involve handling customer calls, emails, or chats

• Requires excellent communication and problem-solving skills
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What is customer sapoot executive

What is customer sapoot executive

What is customer sapoot executive

What is customer sapoot executive

What is customer sapoot executive

What is customer sapoot executive

What is customer sapoot executive

Q1. What is customer sapoot executive
Ans. 
A customer support executive is a professional who provides assistance and guidance to customers regarding products or services.
• Resolves customer queries and complaints

• Provides product information and technical support

• Maintains customer records and feedback

• Ensures customer satisfaction and retention

• May involve sales and upselling

• Examples: call center representative, technical support specialist, customer service agent
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What is customer sapoot 6

Q1. What is customer sapoot executive
Ans. 
A customer support executive is a professional who provides assistance and guidance to customers regarding products or services.
• Resolves customer queries and complaints

• Provides information about products or services

• Assists customers in placing orders or making payments

• Maintains customer records and follows up on their issues

• Ensures customer satisfaction and retention
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Q1. What is customer sapoot executive
Ans. 
A customer support executive is a professional who provides assistance and guidance to customers regarding products or services.
• Resolves customer queries and complaints

• Provides product information and technical support

• Maintains customer records and feedback

• Ensures customer satisfaction and retention

• May involve sales and upselling

• Examples: call center representative, help desk technician, customer service agent
Answered by AI
Add your answer