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Mashreq Global Services Interview Questions and Answers

Updated 6 Jun 2025
Popular Designations

8 Interview questions

A Team Lead Operations was asked
Q. Describe the entire trade finance letter of credit process.
Ans. 

The letter of credit process ensures secure international trade transactions between buyers and sellers.

  • 1. Buyer and seller agree on terms of sale and payment method.

  • 2. Buyer applies for a letter of credit from their bank, providing details of the transaction.

  • 3. The bank issues the letter of credit, guaranteeing payment to the seller upon compliance with terms.

  • 4. The seller ships the goods and submits required doc...

View all Team Lead Operations interview questions
A Lead Credit Analyst was asked
Q. How do you consider turnover from company bank statements?
Ans. 

Turnover from company bank statements is considered by analyzing the inflows and outflows of funds.

  • Review the bank statements to identify the total inflows and outflows of funds.

  • Calculate the turnover by subtracting the total outflows from the total inflows.

  • Consider the turnover as an indicator of the company's financial activity and liquidity.

  • Higher turnover may suggest a more active business with frequent transa...

View all Lead Credit Analyst interview questions
A Lead Credit Analyst was asked
Q. How do you calculate the Debt Service Coverage Ratio (DSCR)?
Ans. 

DSCR calculation is a method used to assess a borrower's ability to generate enough cash flow to cover debt obligations.

  • DSCR stands for Debt Service Coverage Ratio.

  • It is calculated by dividing the borrower's net operating income by their total debt service.

  • Net operating income includes the borrower's revenue minus operating expenses.

  • Total debt service includes all debt payments, such as principal and interest.

  • A DS...

View all Lead Credit Analyst interview questions
A Personal Banker was asked
Q. How would you handle an irate customer?
Ans. 

I would listen to their concerns, empathize with them, and offer a solution to their problem.

  • Remain calm and professional

  • Listen actively to their concerns

  • Empathize with their situation

  • Apologize for any inconvenience caused

  • Offer a solution to their problem

  • Follow up with the customer to ensure their satisfaction

View all Personal Banker interview questions
A Relationship Executive was asked
Q. What are the different types of credit cards offered?
Ans. 

Credit cards offer a range of products including rewards, cashback, balance transfers, and low interest rates.

  • Rewards credit cards offer points or cashback for purchases made

  • Cashback credit cards offer a percentage of cashback on purchases made

  • Balance transfer credit cards allow you to transfer high-interest debt to a card with a lower interest rate

  • Low interest rate credit cards offer a lower interest rate on purc...

View all Relationship Executive interview questions
A Relationship Executive was asked
Q. What is a credit card?
Ans. 

A credit card is a payment card issued to users as a method of payment.

  • Credit cards allow users to borrow money up to a certain limit to make purchases.

  • Users are required to pay back the borrowed amount along with interest and fees.

  • Credit cards offer various benefits such as cashback, rewards, and discounts.

  • Examples of credit card companies include Visa, Mastercard, and American Express.

View all Relationship Executive interview questions
A Lead Credit Analyst was asked
Q. Existing bank role & CTC . Expected CTC for job change etc.
Ans. 

I am currently working as a credit analyst at XYZ Bank with a CTC of $X. I am expecting a higher CTC for this job change.

  • Currently working as a credit analyst at XYZ Bank

  • Current CTC is $X

  • Expecting a higher CTC for this job change

View all Lead Credit Analyst interview questions
Are these interview questions helpful?
A Senior Associate was asked 9mo ago
Q. Detail on prior e
Ans. 

I have over 5 years of experience working as a Senior Associate in a top consulting firm.

  • Managed client relationships and led project teams to successful outcomes

  • Developed and implemented strategic plans to drive business growth

  • Analyzed data and provided insights to support decision-making

  • Collaborated with cross-functional teams to achieve project goals

View all Senior Associate interview questions

Mashreq Global Services Interview Experiences

27 interviews found

AML and KYC Analyst Interview Questions & Answers

user image manapoti munemma

posted on 6 Jun 2025

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in May 2025, where I was asked the following questions.

  • Q1. Tel about yourself
  • Ans. 

    I am an AML and KYC Analyst with a strong background in compliance, risk assessment, and financial regulations.

    • Over 5 years of experience in AML and KYC processes, ensuring compliance with regulatory standards.

    • Skilled in conducting thorough customer due diligence and risk assessments to identify potential red flags.

    • Proficient in using various AML software tools for transaction monitoring and reporting suspicious activi...

  • Answered by AI
  • Q2. Tel previous work details
  • Ans. 

    I have extensive experience in AML and KYC processes, focusing on compliance and risk management.

    • Conducted thorough customer due diligence (CDD) for onboarding new clients, ensuring compliance with regulatory requirements.

    • Analyzed transaction patterns to identify suspicious activities, leading to timely reporting to authorities.

    • Collaborated with cross-functional teams to enhance KYC processes, improving efficiency by 2...

  • Answered by AI
  • Q3. How expected salary
  • Ans. 

    My expected salary aligns with industry standards and reflects my skills and experience in AML and KYC analysis.

    • Research industry standards: For example, AML analysts typically earn between $60,000 to $90,000 annually depending on experience.

    • Consider your experience level: If I have 5 years of experience, I might aim for the higher end of the salary range.

    • Factor in location: Salaries can vary significantly by region; f...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Mashreq global service pvt LTD company is multi national company
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Dec 2024.

Round 1 - HR 

(1 Question)

  • Q1. Overall work experience
  • Ans. 

    I have over 10 years of experience in various industries including finance, technology, and healthcare.

    • Managed teams in finance, technology, and healthcare sectors

    • Implemented successful strategies to improve efficiency and productivity

    • Led cross-functional projects to achieve company goals

    • Developed strong relationships with clients and stakeholders

  • Answered by AI
Round 2 - One-on-one 

(1 Question)

  • Q1. Industry knowledge, subject matter knowledge and situational awareness

Interview Preparation Tips

Interview preparation tips for other job seekers - Good communication skills
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(4 Questions)

  • Q1. About types of payments Modes of transportation Insurance
  • Q2. Advance payments Open account payments Document collections Letter of credit Modes of transportation: Air, road, water Documents required Bill of lading Charter patty bill of lading Airway bill Non-Negoti...
  • Q3. Bank reimbursement
  • Q4. Incoterms and leter of credit

Manager Interview Questions & Answers

user image Anonymous

posted on 4 Dec 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Questions on ratios
  • Q2. ECBs and process
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Tel about urself
  • Ans. 

    I am a results-driven professional with over 5 years of experience in operations management, focused on efficiency and team leadership.

    • Background in operations management with a degree in Business Administration.

    • Experience in leading cross-functional teams to improve operational efficiency, such as reducing processing time by 20%.

    • Skilled in data analysis and project management, successfully implemented a new inventory ...

  • Answered by AI
  • Q2. Work experience
  • Ans. 

    I have over five years of experience in operations management, focusing on process optimization and team leadership.

    • Led a team of 10 in a logistics company, improving delivery times by 20% through process re-engineering.

    • Implemented a new inventory management system that reduced stock discrepancies by 30%.

    • Conducted regular training sessions for staff, enhancing team productivity and morale.

    • Collaborated with cross-functi...

  • Answered by AI
Round 2 - HR 

(2 Questions)

  • Q1. Tel about urself
  • Ans. 

    I am an experienced operations manager with a strong background in process optimization and team leadership.

    • Over 5 years of experience in operations management, focusing on efficiency and productivity.

    • Successfully led a team of 15 in a logistics company, improving delivery times by 20%.

    • Implemented a new inventory management system that reduced costs by 15%.

    • Skilled in data analysis and using KPIs to drive decision-makin...

  • Answered by AI
  • Q2. Work experience
  • Ans. 

    I have over five years of experience in operations management, focusing on process optimization and team leadership.

    • Led a team of 15 in a logistics company, improving delivery times by 20% through process re-engineering.

    • Implemented a new inventory management system that reduced stock discrepancies by 30%.

    • Conducted regular training sessions for staff, enhancing team productivity and morale.

    • Collaborated with cross-functi...

  • Answered by AI

Team Lead Interview Questions & Answers

user image Anonymous

posted on 25 Jan 2025

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Related to compliance

Analyst Interview Questions & Answers

user image Anonymous

posted on 12 Jan 2025

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - linkedin 

(1 Question)

  • Q1. Introduce yourself
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. About project and experience

KYC Manager Interview Questions & Answers

user image Anonymous

posted on 21 Feb 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Work experience
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Jun 2023.

Round 1 - Case Study 

STAR method analysis on delivery challenges

Round 2 - One-on-one 

(2 Questions)

  • Q1. Exprience evaluation
  • Q2. Risk taking ability

Interview Preparation Tips

Interview preparation tips for other job seekers - Be clear on the projects delivered in your previous exprience

Top trending discussions

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Interview Tips & Stories
2w
toobluntforu
·
works at
Cvent
Can speak English, can’t deliver in interviews
I feel like I can't speak fluently during interviews. I do know english well and use it daily to communicate, but the moment I'm in an interview, I just get stuck. since it's not my first language, I struggle to express what I actually feel. I know the answer in my head, but I just can’t deliver it properly at that moment. Please guide me
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Mashreq Global Services Interview FAQs

How many rounds are there in Mashreq Global Services interview?
Mashreq Global Services interview process usually has 1-2 rounds. The most common rounds in the Mashreq Global Services interview process are One-on-one Round, HR and Resume Shortlist.
How to prepare for Mashreq Global Services interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Mashreq Global Services. The most common topics and skills that interviewers at Mashreq Global Services expect are Banking, Customer Service, Compliance, Operations and Interpersonal Skills.
What are the top questions asked in Mashreq Global Services interview?

Some of the top questions asked at the Mashreq Global Services interview -

  1. Existing bank role & CTC . Expected CTC for job change e...read more
  2. How to consider turnover from company Bank statemen...read more
  3. How to do DSCR calculati...read more
What are the most common questions asked in Mashreq Global Services HR round?

The most common HR questions asked in Mashreq Global Services interview are -

  1. What are your strengths and weakness...read more
  2. Why should we hire y...read more
  3. Share details of your previous j...read more
How long is the Mashreq Global Services interview process?

The duration of Mashreq Global Services interview process can vary, but typically it takes about less than 2 weeks to complete.

Tell us how to improve this page.

Overall Interview Experience Rating

3.9/5

based on 25 interview experiences

Difficulty level

Easy 25%
Moderate 75%

Duration

Less than 2 weeks 100%
View more

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Mashreq Global Services Reviews and Ratings

based on 383 reviews

3.2/5

Rating in categories

2.9

Skill development

3.0

Work-life balance

3.5

Salary

3.0

Job security

3.1

Company culture

2.6

Promotions

2.9

Work satisfaction

Explore 383 Reviews and Ratings
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