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Mashreq Global Services Personal Banker Interview Questions and Answers

Updated 4 Aug 2021

Mashreq Global Services Personal Banker Interview Experiences

1 interview found

Interview Questionnaire 

2 Questions

  • Q1. Previous Experience
  • Q2. How would you handle an irated custoemr?
  • Ans. 

    I would listen to their concerns, empathize with them, and offer a solution to their problem.

    • Remain calm and professional

    • Listen actively to their concerns

    • Empathize with their situation

    • Apologize for any inconvenience caused

    • Offer a solution to their problem

    • Follow up with the customer to ensure their satisfaction

  • Answered by AI

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Jun 2024. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Self introduction
Round 2 - HR 

(1 Question)

  • Q1. Experience introduction

Interview Preparation Tips

Interview preparation tips for other job seekers - Yes

I applied via Walk-in and was interviewed in Aug 2022. There was 1 interview round.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Computer relatives question
  • Q2. B.com complete this question and my hobbies question
  • Q3. Anyone question but i tried to best answer.

Interview Preparation Tips

Interview preparation tips for other job seekers - Sir I request please give me one chance.
I am best work for your company.
I hereby declare that all the information given above is correct as per my knowledge.
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jul 2024. There was 1 interview round.

Round 1 - Only Interview 

(2 Questions)

  • Q1. Only basic details
  • Q2. Previous experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't work in aadhar housing finance, salary is very much low and working culture is very bad, no any incentives,
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Tell me about your self
  • Q2. Tell me about mutual fund
  • Ans. 

    Mutual funds are investment vehicles that pool money from multiple investors to invest in a diversified portfolio of stocks, bonds, or other securities.

    • Mutual funds are managed by professional fund managers who make investment decisions on behalf of the investors.

    • Investors can buy shares of mutual funds, which represent a portion of the holdings in the fund.

    • Mutual funds offer diversification, liquidity, and professiona...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Learn about stock market
Interview experience
1
Bad
Difficulty level
-
Process Duration
Less than 2 weeks
Result
No response

I was interviewed in Nov 2023.

Round 1 - One-on-one 

(1 Question)

  • Q1. They provide 48 page PDF to Cramming up and questions is from that PDF only.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Mar 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Any question related to client escalation
  • Q2. Any question related to customer satisfaction

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep searching and keep learning
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Previous experience banking
Round 2 - HR 

(1 Question)

  • Q1. Salary package details
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
-
Result
-

I applied via Job Portal and was interviewed in Jul 2024. There was 1 interview round.

Round 1 - Telephonic Call 

(2 Questions)

  • Q1. What is the salary date
  • Q2. What is qualification u want
  • Ans. 

    I am looking for a candidate with a Bachelor's degree in finance or related field, strong communication skills, and at least 2 years of experience in relationship management.

    • Bachelor's degree in finance or related field

    • Strong communication skills

    • At least 2 years of experience in relationship management

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - I allready work with SBI card

I applied via Walk-in and was interviewed in Aug 2022. There was 1 interview round.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Computer relatives question
  • Q2. B.com complete this question and my hobbies question
  • Q3. Anyone question but i tried to best answer.

Interview Preparation Tips

Interview preparation tips for other job seekers - Sir I request please give me one chance.
I am best work for your company.
I hereby declare that all the information given above is correct as per my knowledge.
Contribute & help others!
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Mashreq Global Services Personal Banker Reviews and Ratings

based on 1 review

4.0/5

Rating in categories

3.0

Skill development

2.0

Work-life balance

4.0

Salary

2.0

Job security

3.0

Company culture

4.0

Promotions

3.0

Work satisfaction

Explore 1 Review and Rating
Senior Associate
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₹3 L/yr - ₹11.1 L/yr

Team Lead
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₹5.3 L/yr - ₹15.5 L/yr

Assistant Manager
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₹9.9 L/yr - ₹35 L/yr

Associate
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₹2.6 L/yr - ₹8 L/yr

Relationship Officer
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₹3.5 L/yr - ₹9 L/yr

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