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MAJID AL FUTTAIM RETAIL Team Lead Interview Questions and Answers for Experienced
MAJID AL FUTTAIM RETAIL Team Lead Interview Experiences for Experienced
1 interview found
Anonymous
(1 Question)
- Q1. Project and design
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I applied via Referral and was interviewed before Oct 2020. There were 5 interview rounds.
Interview Questionnaire
2 Questions
- Q1. It was a completely sportive interview with physical activity and testing the personal ability to manage the retail sales with handling team with all team spirit.
- Q2. How would you handle the situation during a chaos inside store by a unsatisfied customer?
- Ans.
I would calmly approach the unsatisfied customer and listen to their concerns, offering a solution to resolve the issue.
Remain calm and composed
Approach the customer with empathy and understanding
Listen attentively to their concerns
Apologize for any inconvenience caused
Offer a solution to address their issue
If necessary, involve a higher authority or manager
Ensure the customer feels heard and valued
Interview Preparation Tips
I applied via Company Website and was interviewed in Oct 2021. There was 1 interview round.
Interview Questionnaire
2 Questions
- Q1. Currently iam here in india . Can you arrange a meeting with me
- Q2. Iam ready to work with IKEA please provide me the further step for interview
Interview Preparation Tips
Selected
I applied via Walk-in and was interviewed before Apr 2022. There were 2 interview rounds.
(4 Questions)
- Q1. Introduction about ourself
- Q2. Previous Work experience
- Q3. Work goals and values
- Q4. Qualities of a good leader
Interview Preparation Tips
Selected
I appeared for an interview before Apr 2023.
(1 Question)
- Q1. Basic questions about experience and personal information.
(3 Questions)
- Q1. Second round will be with the function manager, where they will try to observe how can the person handle the team, work pressure, how do they improve business and mostly related to the job profile.
- Q2. How do you improve the business
- Q3. Any examples to improve customer experience
- Ans.
Implementing personalized customer interactions through AI chatbots
Utilize AI chatbots to provide instant and personalized responses to customer queries
Implement machine learning algorithms to analyze customer data and predict their needs
Offer proactive suggestions and recommendations based on customer preferences and behavior
Use sentiment analysis to gauge customer satisfaction and address any issues promptly
(1 Question)
- Q1. It will be with Function manager, similar to the 2nd round but will be a bit more difficult.
(1 Question)
- Q1. Asking About Previous Company Profile
(2 Questions)
- Q1. Why don't you continue your last job
- Q2. What will you do if you didn't get this job
(1 Question)
- Q1. Behavioural rounds
(1 Question)
- Q1. Stakeholder round
(1 Question)
- Q1. Director behavioural round interview
Jatin Nanda
I appeared for an interview before Sep 2023.
(1 Question)
- Q1. GPO policy segregation and scripts.
Selected
I applied via LinkedIn and was interviewed before Sep 2023. There was 1 interview round.
(1 Question)
- Q1. SQL Joins - Windows functions - Self join
Interview Preparation Tips
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MAJID AL FUTTAIM RETAIL Team Lead Interview Process for Experienced
based on 1 interview
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