Mahindra & Mahindra Desktop Support Engineer Interview Questions and Answers

Problem solving tools are techniques used to identify, analyze and solve problems.

• Root cause analysis

• Fishbone diagram

• SWOT analysis

• Pareto chart

• Brainstorming

• 5 Whys

• Flowchart

• Decision matrix

I approach problems methodically, analyzing the situation, brainstorming solutions, and implementing the best course of action.

• Identify the root cause: For example, if a project is behind schedule, I analyze the timeline and resources to find bottlenecks.

• Brainstorm solutions: I gather input from team members to generate diverse ideas, ensuring we consider multiple perspectives.

• Prioritize actions: I evaluate potential s...read more

Education and knowledge are foundational for a Senior Engineer, encompassing technical skills and practical experience.

• A Bachelor's degree in Engineering or a related field is typically required.

• Hands-on experience with relevant technologies, such as programming languages (e.g., Python, Java).

• Knowledge of software development methodologies like Agile or Scrum.

• Familiarity with tools and platforms, such as Git for versio...read more

Finding satisfaction in my job involves aligning my work with my values, continuous learning, and contributing to team success.

• Aligning work with personal values: For example, working on projects that promote sustainability.

• Continuous learning: Attending workshops or pursuing certifications to enhance skills.

• Contributing to team success: Collaborating effectively and celebrating team achievements.

• Seeking feedback: Regu...read more