Lucas-TVS Quality Engineer Interview Questions and Answers

Quality is a crucial aspect of any product or service in the present times.

• Quality is a key factor in customer satisfaction and loyalty.

• Quality control measures ensure that products meet the required standards.

• Quality assurance processes help in identifying and addressing potential issues before they become major problems.

• Quality management systems like Six Sigma and Lean help in improving overall quality and efficienc...read more

Seven QC tools are a set of basic quality control tools used to identify and solve quality problems.

• Check sheets

• Control charts

• Histograms

• Pareto charts

• Scatter diagrams

• Stratification

• Cause-and-effect diagrams

There are 5 levels in PPAP (Production Part Approval Process).

• PPAP has 5 levels: Level 1, Level 2, Level 3, Level 4, and Level 5.

• Each level represents a different stage of the PPAP process.

• Level 1 includes documentation submission, while Level 5 involves customer approval.

• The higher the level, the more comprehensive the PPAP requirements become.

• PPAP is used to ensure that suppliers meet the quality standards of their c

Cp measures the capability of a process to meet specifications, while Cpk measures the capability of a process to meet specifications considering centering.

• Cp is a short-term capability index, while Cpk is a long-term capability index.

• Cp considers only the spread of the process, while Cpk considers both the spread and the centering of the process.

• Cp is calculated using the formula Cp = (USL - LSL) / (6 * standard devia...read more

CAPA stands for Corrective and Preventive Action. It is a systematic approach to identify, investigate, and resolve quality issues.

• CAPA is a key component of quality management systems.

• It involves identifying the root cause of a problem, implementing corrective actions to address the immediate issue, and preventive actions to prevent recurrence.

• CAPA processes typically include steps like problem identification, investi...read more