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I was interviewed before Jan 2024.
I have over 5 years of experience in customer service roles, including managing a team of representatives.
Managed a team of customer service representatives
Implemented new customer service strategies to improve satisfaction
Handled escalated customer complaints and issues
Trained new employees on customer service best practices
The average turnaround time for customer queries in my previous organizations as a customer service manager was 24 hours.
Average TAT was 24 hours
Implemented strategies to reduce TAT
Monitored TAT closely to ensure timely responses
My salary expectations are in line with industry standards and reflective of my experience and qualifications.
Research industry standards for Customer Service Manager salaries
Consider my experience and qualifications when determining salary expectations
Be prepared to negotiate based on the specific responsibilities and benefits offered
I require information about HR policies related to recruitment, training, performance management, and employee relations.
Recruitment policies - procedures for hiring new employees
Training policies - guidelines for employee development and training programs
Performance management policies - criteria for evaluating employee performance
Employee relations policies - rules for handling employee grievances and conflicts
I applied via Recruitment Consulltant and was interviewed before Dec 2022. There were 4 interview rounds.
I applied via Approached by Company and was interviewed before Mar 2021. There was 1 interview round.
Yes, I have used multithreading in software development.
Multithreading is the ability of a central processing unit (CPU) to execute multiple threads concurrently.
It allows for parallel execution of tasks, improving performance and responsiveness in applications.
Multithreading can be used to perform tasks in the background while the main thread handles user interactions.
Examples of multithreading in software development...
A callback function is a function passed as an argument to another function, which is then invoked inside the outer function.
Callback functions are commonly used in asynchronous programming.
They allow a function to call another function when a certain task is completed.
Callback functions can be anonymous or named functions.
Examples of callback functions include event handlers and AJAX requests.
posted on 20 Mar 2022
I applied via Approached by Company and was interviewed before Mar 2021. There were 2 interview rounds.
I am a highly motivated and experienced professional with a strong background in management and leadership.
Over 5 years of experience in management roles
Proven track record of successfully leading teams and achieving targets
Excellent communication and problem-solving skills
Strong organizational and time management abilities
Ability to adapt quickly to changing environments
Example: As a Manager at XYZ Company, I successf...
I worked as a Sales Associate at XYZ Retail Store.
Assisted customers in finding and purchasing products.
Managed inventory and restocked shelves.
Handled cash transactions and operated the cash register.
Provided excellent customer service and resolved any issues or complaints.
Collaborated with team members to achieve sales targets.
Trained new employees on store policies and procedures.
I am looking for a change to further develop my skills and take on new challenges.
Seeking new opportunities for growth and advancement
Interested in expanding my knowledge and experience
Want to take on more responsibility and leadership roles
Looking for a company with a strong culture and values
Desire to work in a different industry or with a different product/service
My family background is diverse and has shaped me into a well-rounded individual.
My parents come from different cultural backgrounds, which has exposed me to different traditions and perspectives.
I have siblings who have pursued various career paths, which has taught me the value of individuality and following one's passion.
My extended family is spread across different countries, allowing me to appreciate different cul...
I applied via Recruitment Consulltant and was interviewed in Jan 2022. There were 2 interview rounds.
Checked and unchecked exceptions are used in Java to handle errors. Checked exceptions must be handled, while unchecked exceptions do not.
Checked exceptions are checked at compile-time and must be handled using try-catch or throws keyword
Unchecked exceptions are not checked at compile-time and do not require handling
Example of checked exception: IOException
Example of unchecked exception: NullPointerException
I applied via Naukri.com and was interviewed in Dec 2022. There were 2 interview rounds.
posted on 4 Mar 2024
I applied via Approached by Company and was interviewed in Feb 2024. There was 1 interview round.
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Assistant Manager
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4
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Customer Service Manager
4
salaries
| ₹0 L/yr - ₹0 L/yr |
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