LG Electronics Interview Questions, Process, and Tips

Q1. Tell me about your last experience
Ans. 
My last experience involved resolving a customer's issue with a product delivery.
• Customer was upset about a delayed delivery

• I apologized for the inconvenience and offered to track the package

• Communicated with the shipping company to provide updates to the customer

• Ensured the customer received the package on time and followed up to confirm satisfaction
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Q2. How to deal with angery customer
Ans. 
Listen actively, empathize, remain calm, apologize, offer solutions, follow up
• Listen actively to understand the customer's concerns

• Empathize with the customer's emotions and show understanding

• Remain calm and composed, even if the customer is being aggressive

• Apologize for any inconvenience caused, regardless of fault

• Offer solutions to address the customer's issue and resolve it

• Follow up with the customer to ensure their
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Q1. Marketing strategies
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Q2. Team handling and target achivment
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Q3. Team motivation
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Q1. Maintenance and operation of fire equipments
Ans. 
Maintenance and operation of fire equipments involves regular inspections, testing, and training to ensure proper functionality in case of emergencies.
• Regularly inspect fire extinguishers, alarms, sprinkler systems, and other equipment for any damage or malfunctions

• Conduct routine testing to ensure all equipment is in working order

• Provide training to staff on how to properly operate and maintain fire equipment

• Keep deta...read more
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Q2. About work permit system
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Q3. Operation and Driving test of Fire Tender
Ans. 
Operation and driving test of fire tender involves demonstrating knowledge of operating procedures, emergency response protocols, and safe driving practices.
• Demonstrate knowledge of operating procedures for starting, operating, and shutting down the fire tender

• Show understanding of emergency response protocols for different types of fire incidents

• Exhibit safe driving practices including maneuvering in tight spaces, bac...read more
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Q4. About Plant Audits
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Q1. What do you know about mold and die.
Ans. 
Mold and die are tools used in manufacturing to create products with specific shapes and sizes.
• Mold is a tool used to shape materials such as plastic, metal, or glass into a specific form.

• Die is a tool used to cut or shape materials such as metal or plastic into a specific shape or size.

• Both mold and die are commonly used in manufacturing processes such as injection molding, stamping, and extrusion.

• Mold and die design ...read more
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Q2. Tell complete process of making of a die.
Ans. 
The process of making a die involves designing, machining, hardening, and finishing.
• Designing the die using CAD software

• Machining the die using CNC machines

• Hardening the die using heat treatment

• Finishing the die using polishing and coating

• Testing the die for accuracy and durability
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Q3. Why do you left your previous job.
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Q4. Why should we hire you, we have more qualified engineers than you.
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Q1. This is direct with manager under which you have to work.
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Q2. Tell complete process for die making, how many projects you have already work.
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Interview with marketing manager and Branch Manager.

Q1. About salary and ctc
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Q2. About Work Profile and Work Location
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Q1. Asked for development business
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Q2. BUSINESS ANALYST DEVELOPMENT
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