Lenexis Foodworks Interview Questions, Process, and Tips

Q1. What is the role of shift manager
Ans. 
A shift manager is responsible for overseeing the operations and performance of a specific shift in a company.
• Supervising and coordinating the activities of employees during a shift

• Ensuring smooth workflow and efficient operations

• Assigning tasks and responsibilities to team members

• Monitoring employee performance and providing feedback

• Handling customer complaints and resolving issues

• Maintaining inventory and ensuring st...read more
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Q2. How to handle a guest queries
Ans. 
Handling guest queries involves active listening, empathy, and providing accurate information.
• Listen attentively to the guest's query

• Show empathy and understanding towards their concerns

• Provide accurate and helpful information

• Offer alternative solutions if necessary

• Follow up to ensure the guest's satisfaction
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Q1. About job responsibilities
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Q2. Day sales, team handling,
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Q3. Inventory management
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Q4. To reach monthly sales target, local marketing quality Costamor service, to maintaining good quality team and food, focused on company goal etc
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Q1. Asking about food cast, p&l, wastage control, team management, local marketing
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Q1. Explain profit & loss
Ans. 
Profit & loss is a financial statement that shows a company's revenues, expenses, and net income over a specific period of time.
• Profit & loss statement summarizes a company's financial performance by showing revenues, expenses, and net income.

• Revenues are the income generated from sales of goods or services.

• Expenses are the costs incurred in running the business, such as rent, salaries, and utilities.

• Net income is the ...read more
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Q2. How to prepare duty roaster
Ans. 
Preparing a duty roster involves assigning shifts to employees based on their availability and skill set.
• Collect availability and preferences from employees

• Consider skill levels and experience when assigning shifts

• Ensure fair distribution of shifts among all employees

• Create a schedule that meets the needs of the restaurant and its customers
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Q1. Introduce yourself
Ans. 
I am a recent graduate with a degree in Human Resources, eager to gain practical experience in the field.
• Recent graduate with a degree in Human Resources

• Passionate about learning and gaining practical experience

• Eager to contribute to a dynamic HR team
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Q2. Strength and weaknesses
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Normal Aptitude and General knowledge